Troubleshooting/Pannes - Nespresso CITIZ&MILK Manual

TROUBLESHOOTING
no light indicator.
no coffee, no water.
Coffee comes out very slowly.
Coffee is not hot enough.
Capsule area is leaking
(water in capsule container).
irregular blinking.
no coffee, just water runs out (despite inserted capsule).
Aeroccino does not start.
Quality of milk froth not up to standard.
red Button blinking.
milk overflows.
➔ Check the mains, plug, voltage, and fuse. in case of problems, call the Nespresso Club.
➔ first use: fill water tank with warm water (max. 55° C) and run through machine according to instructions on
page 10.
➔ Water tank is empty. Fill water tank.
➔ Descale if necessary; see Descaling section.
➔ flow speed depends on the coffee variety.
➔ Descale if necessary; see Descaling section.
➔ Preheat cup.
➔ Descale if necessary.
➔ Position capsule correctly. if leakages occur, call the Nespresso Club.
➔ send appliance to repair or call the Nespresso Club.
➔ in case of problems, call the Nespresso Club.
➔ Be sure to position the jug correctly on a clean base. Be sure to attach the whisk to the jug
➔ Be sure to use whole or semi-skimmed milk at refrigerated temperature (about 4-6° C). Be sure to use the
appropriate whisk and the jug is clean.
➔ a) The appliance is too hot. rinse it under cool water b) Whisk is missing c) not enough milk. fill milk frother
up to one of the two «max» level.
➔ Be sure to use the appropriate whisk and check the corresponding indicator level.
correctly.
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