Chapter 5: Making A Call; Making An Emergency Call - Avaya H.323 User Manual

Chapter 5: Making a call

About this task
If you are not on a call, simply dial the number you want to call. Use the Phone screen to view and manage
calls. Press Phone to view the main Phone screen at any time. When the Phone screen is displayed,
press Phone to move to the top of the call appearance list; press Phone again to display the Home screen,
if desired.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or touch an idle call appearance
line.
2. Dial the number you want to call. If you have a favorite icon on the Home screen for the person
you want to call, just touch that icon to initiate dialing.

Making an emergency call

About this task
You do not have to be logged in to make an emergency call. If emergency calling was set up
by your system administrator, the Phone screen has an Emergency softkey to immediately
connect you with a preset emergency services number.
Your system administrator can configure the PHNMOREEMERGNUMS parameter in the
settings file for your extension with ten additional emergency numbers. If a user dials any one
of the specified emergency numbers, the deskphone will handle the call as an emergency call
even if the telephone is in the locked or unregistered state.
Avaya recommends that for phones connected to SES, only one emergency number should
be defined. For use with third-party gateways, refer the relevant Application Notes for
necessary provisioning to enable the configuration.
Procedure
1. . Touch the Emerg. softkey. If you do not see an Emerg. softkey, or if the phone
2. Some call servers will call back to confirm the emergency status. The phone
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Avaya one-X Deskphone H.323 for 9670G IP Deskphone User Guide
display does not show the Phone screen CA filtered view, press the Phone button,
then touch the Emerg. softkey.
automatically answers the incoming call on the Speaker by going off hook.
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