Newco CX-TOUCH Operation Manual

Newco CX-TOUCH Operation Manual

Specialty drink single cup brewer with auto eject system
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PN 782289_Rev 6-13-16
OPERATION MANUAL
NEWCO'S MODEL CX-TOUCH
SPECIALTY DRINK SINGLE CUP BREWER
WITH AUTO EJECT SYSTEM
3650 NEW TOWN BLVD. ST. CHARLES MO 63301 WWW.NEWCOCOFFEE.COM 1.800.325.7867
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Summary of Contents for Newco CX-TOUCH

  • Page 1 PN 782289_Rev 6-13-16 OPERATION MANUAL NEWCO’S MODEL CX-TOUCH SPECIALTY DRINK SINGLE CUP BREWER WITH AUTO EJECT SYSTEM 3650 NEW TOWN BLVD. ST. CHARLES MO 63301 WWW.NEWCOCOFFEE.COM 1.800.325.7867...
  • Page 2: Table Of Contents

    Table of Contents       Introduction & NEWCO Product Warranty Page: 4     Machine Dimensions & Specifications Page: 5     Machine Features Page: 7     Plumbing connections Page: 8     Electrical Hook-Up Page: 8  ...
  • Page 3: Warning Labels

    Warning Labels     NOTICE: Read and follow all notices posted on this machine. Do not damage or destroy these notices as they are for your protection  ...
  • Page 4: Introduction & Newco Product Warranty

    SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.   In no event shall Newco be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.
  • Page 5: Machine Dimensions & Specifications

    Machine Dimensions & Specifications   120 VAC-1700W HEATER-15A USA POWER SUPPLY   1 GALLON TANK 8-12 OZ CUP SIZE TEMPERATURE RANGE 180-205F   Machine Functions         Product Brewing Door Selection Display             Coffee POD Chocolate &...
  • Page 6: Front View

    Machine Dimensions & Specifications – Continued           FRONT VIEW                   Powder Hoppers                     RINSE Rinse Button        ...
  • Page 7: Machine Features

    Machine Features     • TOUCH SCREEN DISPLAY • FACTORY CALIBRATED-PLUG & PLAY • AUTOMATED POD DRAWER • AUTOMATIC POWDER LEVEL RESET OPTION • POD DRAWER COUNT & COUNT RESET • 88 PRE-PROGRAMMED DRINKS AVAILABLE • WHIPPER RINSE BUTTON • INDEPENDENT POWDER HOPPER COUNTDOWN &...
  • Page 8: Plumbing Connections

    25 feet from the 1/2” water supply line. A tight coil of copper tubing in the water line will facilitate moving the machine to clean the counter top. Newco does not recommend the use of a saddle valve to install the brewer.
  • Page 9: Installation Instructions

    Installation Instructions   WARNING: - Read and follow installation instructions before plugging or wiring in machine to electrical circuit. Warranty will be void if machine is connected to any voltage other than that specified on the nameplate serial tag.   Machine must be on a flat and level surface.
  • Page 10: Set-Up Instructions

    Set up instructions for CX TOUCH Machine     Touch Screen startup Instructions   1. OPEN SIDECAR DOOR, REMOVE  2. PRESS AND HOLD UPPER BUTTON FOR    KNURLED SCREW & REMOVE  10 SECONDS    DISPLAY  ACCESS COVER                                  3.  RELEASE   ...
  • Page 11 Touch Screen Shutdown Instructions Note: This machine is designed to be run with power cycled on at all times. Refer to the Startup and Power down instructions below and also attached to the inside of the sidecar door for shutting down the Touch Screen Display when the machine is not in use.
  • Page 12 Machine Startup Instructions Fill and install 2lb hoppers with nozzles turned up, Chocolate on left and Milk on right. Make sure “button” on bottom of hopper is seated in slot in sheet metal. Slight manual rotation of the auger gear may be necessary to seat hopper in correct location. Rotate dispense nozzles down into whipper bowl.
  • Page 13 Brewing Drinks   To dispense a drink, place a cup under the dispense area, press a brew selection and place a pod flat side up (not necessary if the drink selection does not use a pod) Once a selection is made a Submenu for Drink Settings will appear-see page 13  ...
  • Page 14: Cup Size

    Drinks Submenus                           Cup Size  Coffee Strength     Indicator  Indicator                  Cup Strength Selections Cup Size Selections       Mild –Regular- Bold Small –Medium- Large  ...
  • Page 15: Programming Instructions

    Programming Instructions   TAP 3 TIMES TO ENTER PROGRAMMING  MODE  IF A BREWING ICON IS ACCIDENTLY  TOUCHED USE THE RETURN ARROW TO  TRY AGAIN  Screen will change to Program Menu Screen: Powder Tracking –Toggle  Total run cycles‐Total drinks  Water Filter Remaining Gal*  Primary Newco Server  Water Temperature ‐‐180  Powder Tracking On‐Off  dispensed  *NOT SHOWN IF NOT USING  (Future Use)  – 203 Deg F  A WATER FILTER  Set DC Pump Speed , 1‐87   Pod brew cycles—Tea & Coffee   Secondary Server (Future  Waste Bin Size—OFF , 2‐50  drinks dispensed  Water filter Reset‐‐Select  Use)  Energy Save Mode—OFF,  this after changing filters to  Air Blow Strength—3‐10  SEMI, FULL  Total Water Usage—Total  Gallons of  reset water filter  Sleep Timeout—time brewer ...
  • Page 16: Custom Logo-Wifi Setup

    Custom Logo--Wifi Setup SETTING UP A CUSTOM LOGO SCREEN  1. TURN OFF POWER TO CX‐TOUCH  REQUIRES A WIFI CONNECTION TO THE CX‐ MACHINE USING SWITCH AT REAR  TOUCH MACHINE.  NOTE THAT AFTER THE  RIGHT OF MACHINE  LOGO IS INSTALLED, THE WIFI CONNECTION  NEEDS TO BE TURNED BACK TO “OFF”  STATUS  1. TOUCH TO ACCESS  2. PRESS “Settings”  3. PRESS “Wifi” ICON TO ACCESS  APPLICATION ICONS  ICON TO ACCESS  WIFI SETUP & CONNECT TO  WIFI LOCAL WIFI NETWORK 4. TURN WIFI  “ON”  6. SELECT WIFI  5. ENTER WIFI  NETWORK  PASSWORD  AND CONNECT  8. RETURN TO  7. TURN ON POWER  SELECTION  TO CX‐TOUCH  SCREEN ...
  • Page 17: Install Custom Logo

    INSTALL CUSTOM LOGO TAP 3 TIMES TO ENTER PROGRAMMING  MODE ‐‐IF A BREWING ICON IS  THIS ADDRESS IS UNIQUE FOR EVERY  ACCIDENTLY TOUCHED USE THE RETURN  MACHINE.  NOTE THAT IT IS USED FOR  ARROW TO TRY AGAIN  THE HOST ADDRESS WHEN SETTING UP  COMMUNICATION SITE  Install Logo Instructions-Custom Sleep Screen (Android Version) 1. SAVE SETUP 2. INSTALL A FTP FILE TRANSFER APP ONTO A  LOCAL PHONE OR TABLET.  CONNECT THE  LOCAL PHONE OR TABLET TO THE SAME  WIFI NETWORK AS THE CX‐TOUCH.  192.168.3.227  APPLICATION EXAMPLE SHOWN IS “FTP  EXPRESS” FOR ANDROID  SETUP FTP CONNECTION AS SHOWN‐COPY  INFORMATION FROM CX‐TOUCH AS SHOWN  ON SCREEN‐NOTE‐EACH MACHINE HAS A  UNIQUE IP ADDRESS    3. TOUCH SITE TO OPEN CONNECTION,  SELECT “LOCAL” WHEN CONNECTED  4. CX‐TOUCH SCREEN WILL CHANGE TO  FINISH. PRESS TO EXIT, THEN EXIT SETUP  MENUS.  TURN OFF WIFI, SEE PAGE 19.  FINISH ...
  • Page 18 Install Logo Instructions-Custom Sleep Screen (IOS Apple Version)   OPEN THE APP AND SLELCT FTP/FTPS/   SFTH, ADD SERVER, CHECK FTP   7. INSTALL A FTP FILE TRANSFER APP ONTO A  LOCAL PHONE OR TABLET.  CONNECT THE LOCAL  PHONE OR TABLET TO THE SAME WIFI NETWORK  AS THE CX‐TOUCH.  APPLICATION EXAMPLE SHOWN IS “ITRANSFER”  FOR I‐PHONE/IOS/APPLE  SETUP FTP CONNECTION AS SHOWN‐COPY HOST  ADDRESS FROM CX‐TOUCH AS SHOWN ON SCREEN‐ NOTE‐EACH MACHINE HAS A UNIQUE ADDRESS  PASSWORD IS ftp  FOR REMOTE PATH INFO  FOR HOST IP ADDRESS  FOR SERVER  ENTER ‐   COPY IP ADDRESS  NAME ENTER CX /data/data/com.newcocoffee. INFO FROM  CX‐ cx3/cache   TOUCH /data/data/com.newcocoffee.cx3/cache  192.168.3.227    TAP SERVER CX TO CONNECT TO CX‐TOUCH MACHINE   ENTER PORT 2121, USERNAME ftp, PASSWORD ftp THEN ...
  • Page 19   Install Logo Instructions-Custom Sleep Screen (IOS Apple Version) Cont’d STATUS ON CX‐TOUCH  TO SELECT A FILE TO  SELECT THE DIRECTORY  MACHINE CHANGES TO    TRANSFER SELECT THE UPLOAD  WHERE THE IMAGE FILE TO BE        Connected‐Waiting for transfer  BUTTON  TRANSFERRED RESIDES  SELECT THE IMAGE TO BE  FILE WILL TRANSFER TO THE  SELECT FINISH TO COMPLETE TRANSFER, THEN    TRANSFERRED  THEN SELECT   CX‐TOUCH MACHINE EXIT FROM PROGRAMMING SCREENS. TURN    Upload     OFF WIFI, SEE BELOW. FINISH  Turning off WIFI Mode 4. TURN OFF POWER TO  CX‐TOUCH MACHINE ...
  • Page 20: Service Notes & Troubleshooting

      Load Software Update Future updates to the Touch Screen Software will be delivered via e-mail. Instructions for updating the firmware from a Smart Phone or Tablet will be included in the e-mail. Service Notes & Troubleshooting These error screens will display a service phone number to call if entered in “Setup” Menu (Page 15)  ...
  • Page 21: Draining The Hot Water Tank

      DRAINING THE HOT WATER TANK     THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF THE TANK. TANK HOLDS APPROX 1 US GALLON. THE HOT WATER TANK CAN BE DRAINED FROM THE FRONT OF THE MACHINE – UNPLUG MACHINE FROM POWER SOURCE. REMOVE POD WASTE TRAY.
  • Page 22: Machine Access Points

      Machine Access Points                       Top Cover Brew Mech Access Tank Access                     Main Rear Cover     Tank, Pump Access,  ...
  • Page 23: Pod Brew Mechanism Removal

      Pod Brew Mechanism Removal   Front View From Drip Tray                                   1. Remove (2) Outer Brass Nuts Save for Re-Assembly        ...
  • Page 24: Whipper Assembly

      Whipper Assembly PN 767377             ITEM # PART NUMBER & DESCRIPTION 767376 WHIPPER STEAM CAP 767195 WHIPPER MOTOR 767196 BASE, WHIPPER MOUNTING 767390,O-RING WHIPPER BASE RED [NOT SHOWN] 767197 WHIPPER IMPELLER 767365 WHIPPER BOWL 767200 WHIPPER NOZZLE 781566 WHIPPER SEAL (REPLACE AFTER 5000...
  • Page 25   Tank Assembly PN 780048               ITEM # PART NUMBER DESCRIPTION QTY/EA 110958 RELAY, 12 VDC SPST 30A 111593 HI-LIMIT THERMOSTAT 109937 GEAR PUMP ASS’Y 781772 PUMP ASS’Y W/ELBOW (HOT WATER) 780253 TANK ONLY 773056 AIR PUMP, POD 500396...
  • Page 26   Whipper Cannister Assembly (767377) & (767385 & 767386)                                                               ITEM # PART NUMBER &...
  • Page 27 Your CX-3 can be equipped with various optional brew mechanisms to provide brewing choices tailored to your specific needs. For information on these optional brew mechanisms and associated replacement parts contact NEWCO Technical Services at 1-800-556-3926 or NEWCO Customer Service at 1-800-325-7867.
  • Page 28: Wiring Diagram

      Wiring Diagram     782305 CONTROL BOARD ONLY  782306  C O N T R O L   BOARD  AND  BRACKET ASS'Y       ...
  • Page 29   Left Blank Intentionally  ...

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