Onkyo DV DV-SP405 Instruction Manual page 59

Troubleshooting—Continued
Symptoms
Some MP3 files don't
play?
Can't play MP3/WMA/
JPEG discs?
Can't select MP3 files?
Can't play WMA files?
Can't view JPEG files?
Buttons on the
DV-SP405 work OK but
those on the remote
controller don't?
Causes
MP3 files without a ".mp3" or ".MP3"
filename extension are not recognized.
The MP3 disc is a multisession disc.
The disc is not ISO 9660 Level 1 or 2 for-
mat.
The disc has not been finalized.
MP3 files without a ".mp3" or ".MP3"
filename extension are not recognized.
WMA files without a ".wma" or ".WMA"
filename extension are not recognized.
The WMA file's copyright option is on.
JPEG files without a ".jpg" or ".JPG" file-
name extension are not recognized.
Only Baseline JPEG files are supported.
Progressive JPEG files are not.
There are no batteries in the remote
controller.
The batteries are flat.
The batteries are installed incorrectly.
You're not pointing the remote controller
at the DV-SP405's remote sensor.
You're too far away from the DV-SP405.
A strong light source is interfering with
the DV-SP405's remote sensor.
If the DV-SP405 is installed in a cabinet
with colored glass doors, the remote con-
troller may not work reliably when the
doors are closed.
Remedies
Use the correct filename extension (page 9).
The DV-SP405 doesn't fully support multisession
discs. Only files in the first session can be played
(page 9).
Correct format should be used when recording is
ISO 9660 and closed session (page 8).
Finalize the disc (page 8).
Use the correct filename extension (page 9).
Use the correct filename extension (page 9).
Don't use the copyright option (page 9).
Use the correct filename extension (page 10).
Use Baseline JPEG files (page 10).
Install new batteries (page 12).
Replace with new batteries (page 12).
Check the batteries and correct as necessary
(page 12).
Point the remote controller at the DV-SP405's
remote sensor (page 12).
Use the remote controller closer to the DV-SP405
(page 12). The remote controller has a range of
approximately 5 meters.
Make sure that the DV-SP405 is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
Open the doors, or use a cabinet without colored
glass.
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