Pace TDC788D User Manual page 24

SOLVING PROBLEMS (cont.)
Check
Can you hear stereo
sound?
YES
D
Can you see and hear a
DVD that you are trying to
play?
YES
D
Is the picture low quality,
or "fuzzy", when you are
expecting to see an HDTV-
quality picture?
NO
D
Are the DVR functions
working?
Suggested solution
First check that the program is likely to have
stereo sound (an old movie, for example, may
R
NO
not be in stereo).
Check the on-screen Setup Menu, Audio
settings (see page 22). The Stereo Output may
be set to "Mono". Change it to "Stereo".
Check that all the audio and video cables are
securely and correctly connected, including
R
NO
any to a home theater receiver that you may be
using to enhance the sound.
Some programs may include "copy protection"
which means, if your set-top is connected
R
YES
to your HDTV via the component video
connectors, the picture is downgraded to
standard TV quality. To prevent this from
happening, use an HDMI connection instead.
The internal hard disk may be temporarily
R
NO
disabled because your set-top has overheated.
Make sure your set-top is not overheating
(refer to the set-top's ventilation requirements
on page 4).
TDC788D USER GUIDE (501-6D14300) E229
Further checks, if there is still a problem
If your TV is mono, you will hear stereo sound only if
you have a stereo audio amplifier and speakers or home
theater connected to your stereo VCR or set-top.
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