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Oki OKICOLOR 59296702 Handy Reference

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Summary of Contents for Oki OKICOLOR 59296702

  • Page 1 Handy Reference 59296702...
  • Page 2 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Table Of Contents

    Obtaining Service ... 6 Oki Data Online ... 6 Your Dealer ... 6 The Oki Data Customer Support Center ... 7 Oki Data Customer Support Representatives ... 7 Warranty Service: U.S. and Canada ... 8 Warranty Service: Latin America ... 8 Oki Data Authorized Dealers and Service Centers ...
  • Page 4 Problems ... 51 Call for Service ... 53 Setting Power Saving Mode ... 54 Power Saving Selections ... 55 Uninstalling The Printer Software ... 56 Emergency First Aid Procedures for Toner ... 58 Notices ... 59 Year 2000 Compliance ... 59 Energy Star ...
  • Page 5 Companion Documentation and Software on the CD • User’s Guide – Print Media – Service & Support – Maintenance – Printer Control – Specifications • PANTONE ® “Importing Color Palettes Into Desktop Publishing Applications” ® ® – Adobe Illustrator ®...

  • Page 6: Obtaining Service

    • In the U.S. and Canada, call 1-800-OKI-DATA (1-800-654-3282). Have your ZIP code ready. • In Brazil, call Oki Data do Brasil at 55-11-5011-1518 • In Mexico and Latin America, call Oki Data de Mexico at (525) 661-6860 Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

  • Page 7: The Oki Data Customer Support Center

    Our customer service representatives are trained on all current Oki products They can answer your questions regarding: • Installation of your printer •...

  • Page 8: Warranty Service: U.s. And Canada

    Oki Data will repair (or at its option replace) any defective component(s). The original purchaser must return the Oki Data Product to Oki Data or an authorized Oki Data service center within the country purchased, paying for all transportation charges to the repair center.

  • Page 9: Oki Data Authorized Dealers And Service Centers

    Av. Insurgentes 1700 - 7 Piso Col. Florida 01030 Phone: (525) 661-6860 Fax: (525) 661-5861 For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: www.okidata.com • Consult our web site at • In the U.S. and Canada, call 1-800-OKIDATA (1-800-654-3282) •...

  • Page 10: Shipping Your Printer

    • In the U.S. and Canada, call 1-800-OKI-DATA (1-800-654-3282) • In Brazil, call Oki Data do Brasil at 55-11-5011-1518 • In Latin America, call Oki Data de Mexico at (525) 661-6860 Caution! It is important to follow specific repacking procedures to avoid damage to your OKICOLOR 8 printer.

  • Page 11: Print Media

    Print Media Overview Usable Media: Paper Tray(s) Media • Standard paper (Hammermill Laser Print, Radiant White, 24 lb preferred) • Letterhead stationery (must be able to withstand the fusing process heat of 446ºF [230ºC] for 0.2 second). Capacity: up to 500 sheets of 20 lb paper Weight: 20 to 28 lb Dimensions...

  • Page 12: Usable Media: Front Tray

    • Maximum: 8.5" W x 14" L For more details on print media and on using the front tray, see the “Print Media” and “Specifications” sections of your online OKICOLOR 8 User’s Guide. Loading Paper Trays 1 Pull the paper tray out of the printer.
  • Page 13 4 Place the paper in the tray and slide the tray back into the printer. Paper exits on top of printer. The top exit is the one normally used. Sheets stack face down. Maximum capacity is 250 sheets of 20-lb paper.

  • Page 14: Printing On Special Media

    3 Adjust the paper guides for the print media you are using and load the media. • Load letterhead stationery face up, top edge feeding into the printer • Load transparencies with the strip face down, on the edge feeding into the printer.

  • Page 15: Using The Front Tray With Multiple Sheets

    Multiple Sheets If you are going to use the front tray to feed a stack of print media, you need to go into the menu and set the printer paper input default to the front tray: 1 Press ON LINE.
  • Page 16 Paper Tray Gauge The red paper tray gauge (1) on the front of the printer indicates how much paper is left in the tray. This way you don’t need to open the drawer to check how much paper is left.

  • Page 17: Control Panel

    Press: Enters and scrolls through Level 1 menu. Hold: Enters Level 2 menu. Press: In Menu Mode returns to previous item. Hold: Clears error condition and returns printer online. Press: In Menu Mode advances to next item. Hold: Deletes data in buffer and executes internal reset.

  • Page 18: Printing The Menu Settings

    Most printer features are selected directly in your software application or in the status monitor software included with your printer. You can also select features in the printer menus using the control panel. However, software settings will override control panel settings.

  • Page 19: Accessing The Quick Access Menus

    4 Press ENTER to set the selection as the default. An asterisk (*) appears to indicate the new default setting. 5 Press ON LINE to exit the menu and place the printer back on line. For information on Power Save, see “Setting Power Saving Mode.”...

  • Page 20: Printer Maintenance

    • In Latin America: http://www.okidata.com - consult our web site - call Oki Data de Mexico, S.A. de C. V., at (525) 661-6860 - call Oki Data do Brasil, Ltda., at 55-11-5011-1518 for the nearest Authorized Sales and Service location.

  • Page 21: Supply Order Numbers

    Be careful to install each color toner cartridge in the corresponding color image drum. To make this easy, each image drum, toner cartridge and slot in the printer has a color-coded label marked with the corresponding letter (C = cyan, M = magenta, Y = yellow, K = black).
  • Page 22 Warning! High temperature; allow at least 20 minutes for parts in this area to cool before handling. 1 Turn the printer off and wait for the fuser to cool down. Caution! Extended exposure to light can temporarily damage the image drums. Do not open the printer until you are ready to install the toner cartridge.
  • Page 23 7 Lower the right end of the toner cartridge, aligning the slot on the cartridge with the ridge in the image drum and push the blue lock lever toward the back of the printer until it stops. 8 Clean the LED arrays: open the LED lens cleaner package supplied with the toner cartridge and use it to clean the LED arrays located on the underside of the cover.

  • Page 24: Replacing An Image Drum

    Do not open the printer until you are ready to install the toner cartridge. 1 Turn the printer off and wait for the fuser to cool down. Warning! High temperature; allow at least 20 minutes for parts in this area to cool before handling.
  • Page 25 3 Lift the image drum, with toner installed, out of the printer. Discard both in accordance with local regulations. 4 Close the printer cover. Caution! To avoid damage to the drum, do not touch the shiny green surface. 5 Unwrap the new image drum, but leave the protective paper (1) in place.
  • Page 26 8 Peel the tape off the bottom of the cartridge. 9 Insert the left end of the toner cartridge into the toner well, placing the recess in the end of the cartridge under the tab on the image drum. OKICOLOR 8 10 Lower the right side of the cartridge, aligning the slot with the ridge in the image drum, then push the colored lock lever back until it stops.
  • Page 27 LED arrays located on the underside of the cover. 14 Close the printer cover, pressing down to lock it in place. 15 Reset the Drum Counter: a Press ON LINE, then press and hold Menu 2 until COLOR REG ADJUST appears on the display.

  • Page 28: Replacing The Waste Toner Box

    Replacing the Waste Toner Box To avoid color mixture, the remaining toner formed on the drum is placed in a waste toner box. When you see the message WASTE TNR NR FULL on the display, you need to replace the waste toner box. Purchase Kit # 40645401.

  • Page 29: Replacing The Transfer Belt

    Replacing the Transfer Belt When you see the message BELT LIFE on the printer display, you need to change the transfer belt. Purchase Kit # 40490801. Replacement instructions are included in the kit and in the on-line OKICOLOR 8 User’s Guide.

  • Page 30: Setting The Color Registration Windows 95 / 98 / Nt 4.0

    3 From the list, select the tray you want to calibrate. OKICOLOR 8 4 Click Print Color Calibration page. The printer prints a color test page with 9 sections, each with a series of lined boxes in it. Lined Boxes...
  • Page 31 7 Repeat steps 5 and 6 for the remaining eight sections. 8 Click Send changes to the printer. The printer prints another color test page. This time, the box where no color shows should be box +1, 0, or -1 for each section.

  • Page 32: Windows 3.1X

    To set the color registration: 1 Make sure the printer is off line (press ON LINE to place the printer off line). 2 Press and hold Menu 2 until COLOR REG ADJUST appears on the display.
  • Page 33 Menu 2 repeatedly until PRINT EXECUTE appears on the display. 9 Press ENTER. The printer prints another color test page. This time, the box where no color shows should correspond to box +1, 0, or -1 for each section. If it doesn’t, press Menu 2 and repeat steps 4 through 9 until it does.

  • Page 34: Macintosh

    2 From the list, select the tray you want to calibrate. OKICOLOR 8 3 Click Print Color Calibration page. The printer prints a color test page with 9 sections, each with a series of lined boxes in it. Lined Boxes...
  • Page 35 6 Repeat steps 4 and 5 for the remaining eight sections. 7 Click Send changes to the printer. The printer prints another color test page. This time, the box where no color shows should correspond to box +1, 0, or -1 for each section. If it doesn’t, repeat steps 3 through 6 until it does.

  • Page 36: Setting The Color Balance

    • When you replace an image drum. • Whenever you feel the color reproduction of your printer is not accurate. • When you set up your printer for the first time, after performing the color registration procedure. OKICOLOR 8 Using the Color Balance Utility Start the utility: ®...
  • Page 37 5 Click Close. Important! Do not go back to step 2 to check the color balance. The utility resets the printer to its default settings every time it prints the color balance adjustment page. Handy Reference...

  • Page 38: Paper Jams

    Paper Input Jam Paper has jammed between the tray and the first image drum cartridge. 1 Turn off the printer and wait for the fuser to cool down. Warning! High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling.
  • Page 39 3 Remove out any jammed paper and close the panel. 4 Pull the paper tray out of the printer and remove any partially fed sheets. 5 Check the paper in the tray—it should be neatly stacked, no sheets bent or stuck together.

  • Page 40: Paper Feed Jam

    Paper Feed Jam Paper has jammed under the image drums. 1 Turn off the printer and wait for the fuser to cool down. Warning! High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling.
  • Page 41 Do no use sharp instruments. 5 Place each image drum cartridge back into position in the locating slots at each side of the printer. Be sure to match the colored label on each cartridge with its corresponding colored label in the printer.

  • Page 42: Paper Exit Jam

    Paper Exit Jam Paper has jammed in the fuser or between the fuser and the paper exit. 1 Turn off the printer and wait for the fuser to cool down. Warning! High temperature; allow at least 20 minutes for parts in this area to cool before handling.
  • Page 43 5 Pull the sheet of paper out of the fuser. 6 Lower the fuser back into the printer, press down firmly to seat it, and then pull on the two blue levers to make sure that the fuser is locked in position.
  • Page 44 8 Look into the rear of the printer and remove any pieces of paper you find. 9 Close the Special Media Stacker. 10 Remove the paper covering the image drums, then close the top cover and press down firmly on both sides to make sure that it is locked.

  • Page 45: Print Quality Problems

    Colors do not print as expected. Reason: A computer monitor and a printer use different methods to generate colors based on a different set of primaries —Red, Green and Blue (RGB) for monitors, Cyan, Magenta, Yellow and Black (CMYK) for printers.
  • Page 46 Solution: Remove the appropriate image drum(s) and examine the contacts on the left side of the drum and on the left side inside the printer. Clean them if necessary, then reinstall the image drum(s). Reason: LED array connection may have failed.
  • Page 47 Entire page or one color prints faintly. Reason: Empty toner cartridge. Pages get fainter after toner is used up. Solution: Install new toner cartridge. Reason: LED array is dirty. Solution: Clean the LED array. Reason: Image drum may be near its end of usable life. Solution: Replace the image drum.
  • Page 48 Horizontal bands of darker print at regular intervals down the page. Reason: Image drum has been exposed to light. Solution: Leave the printer turned off for about two hours. If this fails to restore it, install a new image drum cartridge.

  • Page 49: Display Messages

    (PostScript) Data currently in the printer can be deleted by pressing ON LINE, then RESET Press Recover to delete data left in the printer and return the printer to the defaults you have set. POWER SAVING The printer is in power saving mode—the heating unit has been turned off to save energy.

  • Page 50: Maintenance

    OIL ROLLER LIFE The fuser oil roller needs to be replaced. When the ATTENTION light is on, the printer can continue to function. When the ATTENTION light is flashing, replace the oil roller immediately. For replacement instructions, refer to the online User’s Guide.

  • Page 51: Problems

    ERROR PAPER SIZE CHECK [tray] The paper size detected by the printer in the tray indicated is incorrect for the current print job. Make sure the size of the paper in the tray matches the size your software calls for.
  • Page 52 ERROR DF [#########] The transfer belt unit is not installed correctly. Open the top and left-hand side covers, check and reinstall as necessary. For instructions, see “Printer Maintenance ” or the online User’s Guide. ERROR E0 [#########] The fuser unit is not installed correctly. Open the top and left- hand side covers, check and reinstall as necessary.

  • Page 53: Call For Service

    If you see any of these messages, turn the printer off, then turn it on again. If this does not clear it, make a note of the error message, and contact your authorized Oki Data service dealer. For more information on obtaining service, see “Obtaining Service.”...

  • Page 54: Setting Power Saving Mode

    OKICOLOR 8 4 Press ENTER to set the selection as the default. An asterisk (*) appears to indicate the new default setting. 5 Press ON LINE to exit the menu and place the printer back on line.

  • Page 55: Power Saving Selections

    30 seconds later, the fan shuts off. When the printer receives data, the fuser warms up before printing begins. DISABLE The fuser and fan are always on; the printer is ready to print immediately. Handy Reference...

  • Page 56: Uninstalling The Printer Software

    Uninstalling The Printer Software Overview If you want to remove the printer driver or status monitor from your computer’s hard drive, use the following procedure. Always close the status monitor before uninstalling. Some components may not be removed if the status monitor is running.
  • Page 57 Windows 3.1x 1 From Program Manager double-click the OKICOLOR 8 icon (or the group where your printer is installed). 2 Double-click the UnInstallShield icon. 3 Continue with the uninstall following the on-screen instructions. Windows NT 4.0 ® 1 From the Taskbar, click Start...

  • Page 58: Emergency First Aid Procedures For Toner

    Emergency First Aid Procedures for Toner Overview Emergency Toner swallowed (ingested) Procedure Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instructions). Seek medical attention. NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious.

  • Page 59: Notices

    Notices Overview Year 2000 Compliance All products currently sold by Oki Data are Year 2000 Compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern.

This manual is also suitable for:

Okicolor8Okicolor8cccsOkicolor8nOkicolor 8

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