Troubleshooting; Lcd Messages - Oki C5400 User Manual

Troubleshooting

LCD messages

Message
* TONER SENSOR ERROR
ADD MORE MEMORY
420: MEMORY OVERFLOW
CANCELING JOB
(USER DENIED)
CANCELLING JOB
(BUFFER FULL)
CANCELLING JOB
(JAM)
Meaning
Flashes across the
second line of the
display: the indicated
color toner (*) is
missing from the
printer.
The document size
is too large for the
printer's memory.
Job Accounting is
being used and the
client sending the
print job is not
authorized to print.
Job Accounting is
being used and the
printer's buffer is full.
The setting for Jam
Recovery in the
menu has been
changed to off and a
paper jam has
occurred. Any
unprinted data is
being deleted.
Troubleshooting • 120
What to Do
Open the top cover and
make sure the
indicated toner is there
and properly seated in
the printer: C = Cyan, Y
= Yellow, M = Magenta,
K = Black.
Reduce the size of the
document. If this
happens frequently,
install additional
memory (see "RAM
Memory" on page 137).
The client must go to
the system
administrator and get
print privileges
assigned to them.
Check with your
system administrator.
Clear the jam and
resend the missing
pages of the print job.