Hardware Problems - Oki OKIPAGE 12i User Manual

Hardware Problems

Symptom: Graphic image prints partly on one page, partly on the
next.
Problem: Insufficient printer memory for this image at this
resolution.
Solution: Change the resolution, reduce the image size, or install
more memory in your printer.
Symptom: Nothing happens, but printer indicates it is ready to
receive data.
Problem: Configuration error.
Solution: Check cable connection; if serial, make sure appropriate
MODE command has been used (PC). If more than one
printer is available, make sure your printer has been
selected. Make sure your printer is on-line.
Symptom: "Garbage" prints.
Problem: Incorrect cable configuration. (Also, see "Software
Problems.")
Solution: Check cable configuration, continuity, and length.
Symptom: Printer freezes or displays error message when computer
is rebooted.
Problem: Booting the computer while the printer is on can cause a
communications error.
Solution: Take printer off-line before rebooting computer.
Problem: Gases are given off by forms or adhesives passing
through the hot fusing unit.
Solution: Make sure the forms you use can withstand heating, and
provide adequate ventilation.
OKIPAGE 12i User's Guide
4
Problem Solving
47