Solving Other Problems - Konica Minolta bizhub C35P User Manual

Solving Other Problems

Symptom
Printer
power is not
on.
Data was
sent to the
printer, but it
doesn't print.
The control
panel dis-
plays
TONER
LOW
sooner than
expected.
You can't
print the con-
figuration
page.
Solving Other Problems
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Cause
The power cord is not
correctly plugged into
the outlet.
Something is wrong
with the outlet con-
nected to the printer.
The power switch is
not correctly turned
on (I position).
The printer is con-
nected to an outlet
with a voltage or fre-
quency that does not
match the printer
specifications.
An error message is
displayed in the mes-
sage window.
A job may be can-
celled if user authen-
tication or account
track settings are
specified.
One of the cartridges
may be defective.
You printed with
much
heavy toner cover-
age.
The tray is empty.
There is a media
misfeed.
Solution
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Plug another electrical appliance into
the outlet and see whether it operates
properly.
Turn the power switch off (O position),
then turn it back to the on (I position).
Use a power source with the specifica-
tions listed in appendix A, "Technical
Specifications."
Handle according to the message dis-
played.
Click the User Authentication/Account
Track button in the printer driver, and
then type in the necessary information
before printing.
Remove the toner cartridges and check
them for damage. If one is damaged,
replace it.
See the specifications in Appendix A.
Check that at least Tray 1 is loaded
with media, in place, and secure.
Clear the media misfeed.
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