Troubleshooting Idrac Direct (Laptop Connection); Troubleshooting A Serial I/O Device; Troubleshooting An Nic - Dell PowerEdge R730 Owner's Manual
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Also See for PowerEdge R730:
- Owner's manual (208 pages) ,
- Technical manual (64 pages) ,
- Getting started (2 pages)
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7.
If import operation does not work, try with a different USB storage device.
Next steps
If all troubleshooting fails, see
Troubleshooting iDRAC Direct (Laptop connection)
For information on USB laptop connection and server configuration, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/esmmanuals.
Steps
1.
Ensure that your laptop is connected to the front USB Management Port, identified by
a USB Type A/A cable.
2.
In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or iDRAC Direct Only.
3.
If the laptop is running the Windows operating system, ensure that the iDRAC Virtual USB NIC device
driver is installed.
4.
If the driver is installed, ensure that you are not connected to any network through WiFi or cabled
ethernet, as iDRAC Direct uses a non-routable address.
Next steps
If all troubleshooting fails, see
Troubleshooting a serial I/O device
Steps
1.
Turn off the system and any peripheral devices connected to the serial port.
2.
Swap the serial interface cable with a known working cable, and turn on the system and the serial
device.
If the problem is resolved, replace the interface cable with a known working cable.
3.
Turn off the system and the serial device, and swap the serial device with a compatible device.
4.
Turn on the system and the serial device.
Next steps
If the problem persists, see
Troubleshooting an NIC
Steps
1.
Run the appropriate diagnostic test. For more information, see
available diagnostic tests.
2.
Restart the system and check for any system messages pertaining to the NIC controller.
3.
Check the appropriate indicator on the NIC connector:
•
If the link indicator does not glow, the cable connected might be disengaged.
•
If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
•
If applicable, change the autonegotiation setting.
Getting
help.
Getting
help.
Getting
Help.
Using system diagnostics
icon with
for the
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Troubleshooting
