Dell™ Technical Support Policy - Dell H815DW User Manual

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Dell™ Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the operating system, software program and hardware drivers
to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of
the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical
support is available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for
third-party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Online Services
You can access Dell Support through the following websites:
• Product support and manuals
www.dell.com/support
www.dell.com/support/manuals
www.dell.com/printer
Warranty and Return Policy
Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new
in accordance with industry-standard practices. For information about the Dell warranty for your printer, see
dell.com/support.
Recycling Information
It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally
sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials.
For specific information on Dell's worldwide recycling programs, see www.dell.com/recyclingworldwide.
Contacting Dell
You can contact Dell electronically using the following addresses:
• World Wide Web
www.dell.com/contactdell
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