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Xerox DocuPrint P218 b User Manual

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DocuPrint P218 b
User Guide

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Summary of Contents for Xerox DocuPrint P218 b

  • Page 1 DocuPrint P218 b User Guide...

  • Page 2: Table Of Contents

    Contents Preface ........................5 Trademarks and Document Disclaimer ..............6 Types of Manuals ....................... 7 Using This Guide......................8 Organization ....................9 Conventions....................10 Safety Notes......................11 Electrical Safety................... 12 Machine Installation..................14 Operational Safety..................16 Consumable ....................18 Warning and Caution Labels ............... 19 Environment ......................
  • Page 3 Inserting the Software Pack CD-ROM ..........49 USB Connection Setup..............50 Installing Print Driver on Computers Running Mac OS X ......51 Installing the Driver and Software........... 52 Adding a Printer ................53 Printing Basics ................55 About Print Media ..................56 Print Media Usage Guidelines ............
  • Page 4 Storing Consumables ................147 Managing the Printer ................. 148 Checking Printer Status with SimpleMonitor (Windows Only) ..149 Conserving Supplies.................. 150 Checking Page Counts................151 Moving the Printer ..................152 Contacting Fuji Xerox ................. 155 Technical Support..................156 Online Services ..................157 Contents...
  • Page 5 Contents...

  • Page 6: Preface

    Preface Thank you for purchasing the DocuPrint P218 b. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer function. Please read this guide to achieve the best performance from this printer.

  • Page 7: Trademarks And Document Disclaimer

    3. We welcome any comments on ambiguities, errors, omissions, or missing pages. 4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

  • Page 8: Types Of Manuals

    Types of Manuals Safety Guide Describes the information you need to know before using the printer and to operate the printer safely. Setup Guide Provides step-by-step instructions on how to set up your printer. User Guide (HTML File) Describes how to get ready to print and set various features. It also (this guide) covers the operator panel indicators, troubleshooting tips, and maintenance information.

  • Page 9: Using This Guide

    Using This Guide This section includes: • "Organization" on page 9 • "Conventions" on page 10 Using This Guide...

  • Page 10: Organization

    Describes the troubleshooting tips for printer problems such as paper jams. 8 Maintenance Describes how to clean the printer, how to replace toner cartridges, and how to see the printer status. 9 Contacting Fuji Xerox Describes support information. Using This Guide...

  • Page 11: Conventions

     Conventions In this guide, personal computers and workstations are collectively called “computers”. The following terms are used throughout this guide: IMPORTANT: • Important information that must be read and followed. NOTE: • Additional information that merits emphasis. See also: •...

  • Page 12: Safety Notes

    • Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Fuji Xerox representative for more information. Follow all warning instructions marked on this product. The warning marks stand for the followings: Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.

  • Page 13: Electrical Safety

    If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.
  • Page 14 • the power cord is not cracked or worn down. Once you notice any unusual condition, switch off and unplug this product first and contact your local Fuji Xerox representative. Safety Notes...

  • Page 15: Machine Installation

    Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause injuries. Right Back Right Left Back Front Left Front 10° 10° 10° 10° To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies. Otherwise, it may cause some defects. Safety Notes...
  • Page 16 Others To keep this product in a good performance and condition, always use it in the following environment: • Temperature: 10 – 32 °C • Humidity: 10 – 85 % When the product is left in a chilly room and the room is rapidly warmed up by heater, dew condensation may form inside the product and cause a partial deletion on printing.

  • Page 17: Operational Safety

    To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. •...
  • Page 18 Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries.

  • Page 19: Consumable

    Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.

  • Page 20: Warning And Caution Labels

     Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on. Safety Notes...

  • Page 21: Environment

    Environment • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges or toner containers and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges.

  • Page 22: Regulation

    • Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this product not specifically approved by Fuji Xerox may void the user’s authority to operate this product.  Product Safety Certification (CB) This product is certified by the following agency using the safety standards listed.

  • Page 23: Illegal Copies And Printouts

    Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...

  • Page 24: Product Features

    For more information, see the print driver's help. For more information, see "Manual Duplex Printing" on page Fuji Xerox Imaging Technology Conventional technology Jagged line Enhanced image 1,200 dpi Smooth line The high-resolution LED print head (1200 x 1200) and IE Technology* produce smoother lines.
  • Page 25 Product Features...

  • Page 26: Specifications

    (MPF)) IMPORTANT: • Measurements based on Fuji Xerox test pattern. Time from printer startup until output of the first page is complete. Except the time when the printer controller receives or processes the print data. Standard: 600 × 600 dpi Resolution High Resolution: 1200 ×...
  • Page 27 Paper capacity Standard: Multipurpose feeder (MPF): 150 sheets IMPORTANT: • Fuji Xerox P paper (64 gsm) Output tray capacity Standard: approximately 100 sheets (face down) IMPORTANT: • Fuji Xerox P paper (64 gsm)
  • Page 28 Items Description ® ® ® Supported OS Windows XP, Windows XP x64 Edition, Windows Vista , Windows ® ® ® Vista x64 Edition, Windows Server 2003, Windows Server 2003 ® ® x64 Edition, Windows Server 2008, Windows Server 2008 x64 ®...
  • Page 29 Specifications...

  • Page 30: Basic Operation

    Basic Operation This chapter includes: • "Main Components" on page 30 • "Turning On the Printer" on page 34 • "Power Saver Mode" on page 35 Basic Operation...

  • Page 31: Main Components

    Main Components This section provides an overview of your DocuPrint P218 b. This section includes: • "Front View" on page 31 • "Rear View" on page 32 • "Operator Panel" on page 33 Basic Operation...

  • Page 32: Front View

     Front View Output Tray Extension Center Output Tray Operator Panel Power Switch Toner Access Cover Paper Width Guides Multipurpose Feeder (MPF) Front Cover Slide Bar 10 Length Guide Basic Operation...

  • Page 33: Rear View

     Rear View Levers Transfer Drum Paper Feed Roller Paper Chute Transfer Roller Rear Cover Rear Cover Handle Power Connector USB Port Basic Operation...

  • Page 34: Operator Panel

     Operator Panel The operator panel has one button and two light-emitting diodes (LEDs) that show the status of the printer. (Error) LED • Indicates an error occurred. (Ready) LED • Indicates the printer status such as ready to print. Button •...

  • Page 35: Turning On The Printer

    Turning On the Printer IMPORTANT: • Do not use extension cords or power strips. • The printer should not be connected to an uninterruptible power supply (UPS) system. Connect the power cord to the power connector on the rear of your printer. Connect the other end of the cord to the power source.

  • Page 36: Power Saver Mode

    Power Saver Mode The printer has a power saving feature which reduces power consumption during periods of inactivity. This feature operates in two modes: the Low Power mode and Sleep mode. By factory default, the printer switches to the Low Power mode one minute after the last job is finished. The printer then switches to the Sleep mode after another 6 minutes of inactivity.

  • Page 37: Setting The Time For The Power Saver Mode

    7 as an example. Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → DocuPrint P218 b Printer Setting Utility. → NOTE: • The window to select a printer appears in this step, when multiple print drivers are installed on your computer.

  • Page 38: Exiting The Power Saver Mode

     Exiting the Power Saver Mode The printer automatically exits the Power Saver mode when it receives a job from a computer. To manually exit the Power Saver mode, press the button on the operator panel. Basic Operation...
  • Page 39 Basic Operation...

  • Page 40: Printer Management Software

    Printer Management Software Use the Software Pack CD-ROM that is shipped with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "Print Driver" on page 40 • "Printer Setting Utility (Windows Only)" on page 41 •...

  • Page 41: Print Driver

    Print Driver To access all of your printer’s features, install the print driver from the Software Pack CD-ROM. The print driver enables your computer and printer to communicate and provides access to your printer features. See also: • "Installing Print Driver on Computers Running Windows" on page 48 •...

  • Page 42: Printer Setting Utility (Windows Only)

    Printer Setting Utility (Windows Only) The Printer Setting Utility allows you to view or specify the system settings. You can also diagnose the system settings by using the Printer Setting Utility. The Printer Setting Utility consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs.

  • Page 43: Simplemonitor (Windows Only)

    SimpleMonitor (Windows Only) You can check the printer status with the SimpleMonitor. Double-click the SimpleMonitor printer icon on the taskbar at the bottom right of the screen. The Printer Selection window appears, which displays the printer name, printer connection port, and printer status. Check the column Status to know the current status of your printer.

  • Page 44: Launcher (Windows Only)

    ® The following procedure uses Microsoft Windows 7 as an example. To open the Launcher window: Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → DocuPrint P218 b Launcher. → The Launcher window appears.
  • Page 45 Printer Management Software...

  • Page 46: Installing The Print Driver

    Installing the Print Driver This chapter includes: • "Connecting Your Printer" on page 46 • "Installing Print Driver on Computers Running Windows" on page 48 • "Installing Print Driver on Computers Running Mac OS X" on page 51 Installing the Print Driver...

  • Page 47: Connecting Your Printer

    Connecting Your Printer Your DocuPrint P218 b interconnection cable must meet the following requirement: Connection Type Connection Specifications USB 2.0 compatible 1 USB Port Installing the Print Driver...

  • Page 48: Connecting Printer To Computer

     Connecting Printer to Computer Connect the printer via USB. A USB connection is a direct connection and is not used for networking. The available feature is shown in the following table. Connection Type Available Feature You can instruct print jobs from a computer. USB Connection To attach the printer to a computer: Ensure that the printer and computer are turned off and unplugged from the power source/outlet.

  • Page 49: Installing Print Driver On Computers Running Windows

    Installing Print Driver on Computers Running Windows This section includes: • "Inserting the Software Pack CD-ROM" on page 49 • "USB Connection Setup" on page 50 Installing the Print Driver...

  • Page 50: Inserting The Software Pack Cd-Rom

     Inserting the Software Pack CD-ROM Insert the Software Pack CD-ROM into your computer’s CD-ROM drive to start Easy Install Navi. NOTE: • For Windows 8 and Windows Server 2012, click on the message displayed on the upper right corner of the screen, and then select Run setup.exe.

  • Page 51: Usb Connection Setup

     USB Connection Setup The following procedure uses Windows 7 as an example. Connect the computer and the printer with the USB cable. Turn on the printer. Click Installing Drivers and Software. Select Personal Installation, and then click Next. If you agree to the terms of the License Agreement, click I accept the terms of the license agreement to continue the installation process, and then click Next.

  • Page 52: Installing Print Driver On Computers Running Mac Os X

    Installing Print Driver on Computers Running Mac OS X This section includes: • "Installing the Driver and Software" on page 52 Installing the Print Driver...

  • Page 53: Installing The Driver And Software

     Installing the Driver and Software The following procedure uses Mac OS X 10.8 as an example. Run the Software Pack CD-ROM on the Mac OS X. Double-click the CD-ROM icon displayed on the desktop. Double-click the installer icon. Click Continue on the Introduction screen. Select a language for the Software License Agreement.

  • Page 54: Adding A Printer

     Adding a Printer Adding a Printer on Mac OS X 10.7/10.8 • When Using a USB connection Turn off the printer and your computer. Connect the printer and your computer with the USB cable. Turn on the printer and your computer. Display System Preferences, and then click Print &...

  • Page 55: When Using A Usb Connection

    Adding a Printer on Mac OS X 10.4.11 • When Using a USB Connection Turn off the printer and your computer. Connect the printer and your computer with the USB cable. Turn on the printer and your computer. Start Printer Setup Utility. NOTE: •...

  • Page 56: Printing Basics

    Printing Basics This chapter includes: • "About Print Media" on page 56 • "Supported Print Media" on page 60 • "Loading Print Media" on page 63 • "Printing" on page 79 Printing Basics...

  • Page 57: About Print Media

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorized dealer.

  • Page 58: Print Media Usage Guidelines

     Print Media Usage Guidelines The printer tray accommodates most sizes and types of paper and other specialty media. Follow these guidelines when loading paper and media in the tray: • Before buying large quantities of any print media, it is recommended that you try a sample first. •...

  • Page 59: Print Media That Can Damage Your Printer

     Print Media That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: •...

  • Page 60: Print Media Storage Guidelines

     Print Media Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. • Store print media in dark, cool, relatively dry locations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items.

  • Page 61: Supported Print Media

    To use the features of this printer effectively, use the suggested print media that is recommended here. IMPORTANT: • The toner may come off the print media, if it gets wet by water, rain, steam and so on. For details, contact the Fuji Xerox local representative office or an authorized dealer. Printing Basics...

  • Page 62: Usable Print Media

     Usable Print Media The types of print media that can be used on this printer are as follows: × Paper Size A4 SEF (210 297 mm) × B5 SEF (182 257 mm) × A5 SEF (148 210 mm) × Letter SEF (8.5 11 inches) ×...
  • Page 63 edge feed. • Use only laser print media. Do not use ink jet paper in this printer. See also: • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 66 • "Loading Envelope in the Multipurpose Feeder (MPF)" on page 69 Printing on print media that differs from the paper size or paper type selected on the print driver may lead to paper jams.

  • Page 64: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: • After loading paper in the feeder, specify the same paper type on the print driver. Printing Basics...

  • Page 65: Capacity

     Capacity Multipurpose feeder (MPF) can hold: • 150 sheets of standard paper • 16.2 mm (0.64 inches) of thick paper • One sheet of coated paper • 16.2 mm (0.64 inches) of post cards • Five envelopes • 16.2 mm (0.64 inches) of labels Printing Basics...

  • Page 66: Print Media Dimensions

     Print Media Dimensions The multipurpose feeder (MPF) accepts print media within the following dimensions: • Width: 76.2–215.9 mm (3.00–8.50 inches) • Length: 127–355.6 mm (5.00–14.00 inches) Printing Basics...

  • Page 67: Loading Print Media In The Multipurpose Feeder (Mpf)

     Loading Print Media in the Multipurpose Feeder (MPF) NOTE: • Use only laser print media. Do not use ink jet paper in this printer. Open the front cover. Pull the slide bar forward until it stops. Pull the length guide forward until it stops. Adjust the paper width guides to their maximum width.
  • Page 68 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Load print media on the multipurpose feeder (MPF) with the top edge first and with the recommended print side facing up.
  • Page 69 Slide the length guide towards the printer until it touches the print media. NOTE: • Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media. Open the output tray extension by two steps.
  • Page 70 Select the paper type from the print driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the multipurpose feeder (MPF), you must specify the paper size setting by using the print driver. NOTE: •...
  • Page 71 • When Loading Com-10, DL, Monarch, Yougata 2/3/4/6, or Younaga 3 Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right. To prevent DL, Monarch, Yougata 2, and Yougata 3 from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you.
  • Page 72 • When Loading C5, Nagagata 3/4 or Kakugata 3 Load envelopes with the side to be printed on facing up, flap opened, and facing you. IMPORTANT: • Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer.
  • Page 73 • To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver. Loading Postcard in the Multipurpose Feeder (MPF) NOTE: • When you print on postcards, be sure to specify the postcard setting on the print driver to get the optimum print result.
  • Page 74 • When Loading W-Postcard Load the w-postcard with the side to be printed on facing up, and the left edge of the w-postcard in first. NOTE: • To confirm the correct orientation of each print media such as postcards, see the instruction on the Envelope/Paper Setup Navigator on the print driver.

  • Page 75: Manual Duplex Printing

     Manual Duplex Printing This section includes: • "Operations on Your Computer" on page 75 • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 77 NOTE: • When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears.
  • Page 76 Operations on Your Computer • Using the Windows Print Driver ® ® The following procedure uses Microsoft Windows 7 WordPad as an example. NOTE: • The way to display the printer Properties/Printing Preferences dialog box differs according to the application software.
  • Page 77 • Using the Mac OS X Print Driver The following procedure uses Mac OS X 10.8 TextEdit as an example. From the File menu, select Print. Select the printer from Printer. From Paper Size, select the size of the document to be printed. Select the Printer Features pane.
  • Page 78 Loading Print Media in the Multipurpose Feeder (MPF) First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, and then page 2. The (Error) LED lights and the (Ready) LED blinks when the even pages finish printing.

  • Page 79: Using The Output Tray Extension

     Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully opened. The output tray extension is opened by two steps.

  • Page 80: Printing

    Printing This section covers how to print certain lists of information from your printer and how to cancel a job. This section includes: • "Sending a Job to Print" on page 80 • "Canceling a Print Job" on page 81 •...

  • Page 81: Sending A Job To Print

     Sending a Job to Print Install the print driver to use all the features of the printer. When you choose Print from a software program, a window representing the print driver opens. Select the appropriate settings for the specific job you are sending to print.

  • Page 82: Canceling A Print Job

     Canceling a Print Job There are several methods for canceling a print job. This section includes: • "Canceling From the Operator Panel" on page 81 • "Canceling a Job From the Computer Running Windows" on page 81 Canceling From the Operator Panel To cancel a job after it has started printing: Press the button on the operator panel for about three seconds.

  • Page 83: Canceling A Job From The Desktop

    • Canceling a Job From the Desktop Minimize all programs to reveal the desktop. For Windows XP, click start → Printers and Faxes. ® 2003, click Start → Printers and Faxes. For Windows Server For Windows 7 and Windows Server 2008 R2, click Start → Devices and Printers. ®...

  • Page 84: Selecting Printing Options

    A list of available printers appears. Right-click the icon for your printer, and then click Printing Preferences. The FX DocuPrint P218 b Printing Preferences screen appears. Make selections on the driver tabs, and then click OK to save your selections.

  • Page 85: Printing Options For Windows

    With the desired document or graphic open in your application, access the Print dialog box. Select the FX DocuPrint P218 b and click Preferences to open the print driver. Make selections on the driver tabs. See the following table for specific printing options.
  • Page 86 Driver Tab Printing Options Layout tab • Image Orientation • Multiple Up • Poster/Mixed Document • Output Size • Reduce / Enlarge • Margin Shift/Margin • Restore Defaults Watermarks/Forms tab • Watermarks – New Text – New Bitmap – Edit –...
  • Page 87 To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select FUJI XEROX DocuPrint P218 b from Printer. Select the desired printing options from the menus and drop-down lists that are displayed. NOTE: ®...
  • Page 88 Item Printing Options Printer Features • 1. Detailed Settings – Image Rotation (180deg) • 2. Paper Handling – Paper Type – Duplex – Show Paper Size Error • 3. Printer Specific Options – Skip Blank Pages Supply Levels Printing Basics...

  • Page 89: Printing Custom Size Paper

     Printing Custom Size Paper This section explains how to print on custom size paper using the print driver. The way to load custom size paper is the same as the one to load standard size paper. See also: • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 66 Defining Custom Paper Sizes Before printing, set the custom size on the print driver.
  • Page 90 • Using the Windows Print Driver This section explains the procedure using Windows 7 WordPad as an example. NOTE: • The way to display the printer Properties/Printing Preferences dialog box differs according to the application software. Refer to the manual of your respective application software. From the File menu, select Print.

  • Page 91: Checking Status Of Print Data

    For more information about SimpleMonitor, see Help. The following procedure uses Windows 7 as an example: Click start → All Programs. Select Fuji Xerox. Select Fuji Xerox Printer Software for Asia-Pacific. Select DocuPrint P218 b. Select Activate SimpleMonitor. The Printer Selection window appears.

  • Page 92: Printing A Report Page

    To verify detailed printer settings, print a System Settings page. Printer Setting Utility The following procedure uses Windows 7 as an example. Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → DocuPrint P218 b Printer Setting Utility.

  • Page 93: Printer Settings

    To select a new value as a setting: Click start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → DocuPrint P218 b Printer Setting Utility. → NOTE: • The window to select a printer appears in this step, when multiple print drivers are installed on your computer.

  • Page 94: Using The Operator Panel

    Using the Operator Panel This chapter includes: • "Resetting to Factory Defaults" on page 94 • "Understanding the Operator Panel Lights" on page 95 Using the Operator Panel...

  • Page 95: Resetting To Factory Defaults

    Resetting to Factory Defaults After executing Initialize NVM and rebooting the printer, all the menu parameters or data are reset to their factory default values. Launch the Printer Setting Utility, and click Reset Defaults on the Printer Maintenance tab. Click the System Section button. The printer starts initializing the Non-Volatile Memory (NVM).

  • Page 96: Understanding The Operator Panel Lights

    Understanding the Operator Panel Lights The operator panel lights mean different things, depending on their sequence. Umber and green lights that are off, on, or blinking indicate printer conditions. Fast Blink Slow Blink Error — None Ready — Using the Operator Panel...

  • Page 97: Light Sequences

     Light Sequences The following table shows the light status. Printer Status Error Ready — Ready The toner is low. See also: • "Replacing the Toner Cartridge" on page 136 — Downloading Warming up after power on Receiving data, Waiting for data, Printing Printing when the toner is low.
  • Page 98 Ready — A fatal error occurred. Turn off the printer, and then on. Contact the Fuji Xerox local representative office or an authorized dealer if this error occurs repeatedly. Load paper for the second side (odd) pages, and press the button on the operator panel.
  • Page 99 Using the Operator Panel...

  • Page 100: Troubleshooting

    Troubleshooting This chapter includes: • "Clearing Jams" on page 100 • "Basic Printer Problems" on page 109 • "Display Problems" on page 110 • "Printing Problems" on page 111 • "Print Quality Problems" on page 112 • "Other Problems" on page 126 •...

  • Page 101: Clearing Jams

    Clearing Jams This section includes: • "Avoiding Jams" on page 101 • "Identifying the Location of Paper Jams" on page 102 • "Clearing Paper Jams From the Front of the Printer" on page 103 • "Clearing Paper Jams From the Back of the Printer" on page 104 •...

  • Page 102: Avoiding Jams

     Avoiding Jams • Use only recommended print media. • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 66 to load print media properly. • Do not overload the print media sources. Ensure that the stacked print media height does not exceed the marks indicated on the paper width guides.

  • Page 103: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. IMPORTANT: •...

  • Page 104: Clearing Paper Jams From The Front Of The Printer

     Clearing Paper Jams From the Front of the Printer NOTE: • To resolve the error displayed on the operator panel, you must clear all print media from the print media path. Remove any paper jammed from the front of the printer. To restore the printer, press the button on the operator panel according to the instructions of the Printer Status window.

  • Page 105: Clearing Paper Jams From The Back Of The Printer

     Clearing Paper Jams From the Back of the Printer IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
  • Page 106 Lower the levers to their original position. Close the rear cover. Troubleshooting...

  • Page 107: Clearing Paper Jams From The Center Output Tray

     Clearing Paper Jams From the Center Output Tray IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
  • Page 108 Lower the levers to their original position. Close the rear cover. Troubleshooting...

  • Page 109: Jam Problems

    If the problem continues, use print media that is not damp. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Multi-feed jam Problem Action Print media multiple feeds occur.

  • Page 110: Basic Printer Problems

    Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the followings: • The power cord is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on.

  • Page 111: Display Problems

    Display Problems Problem Action After the printer is turned on, the Turn off the printer, wait for 10 seconds, and turn on the printer. (Ready) LED is not lit. Troubleshooting...

  • Page 112: Printing Problems

    Printing Problems Problem Action Printer stops during print job. Check if the message appears on the Printer Setting Utility. If the "Cooling Down Wait a few minutes" message appears, the printer is cooling down because the printer temperature is too high. Please wait a few minutes.

  • Page 113: Print Quality Problems

    Print Quality Problems This section includes: • "The Output Is Too Light" on page 113 • "Toner Smears or Print Comes Off/Stain on Back Side" on page 114 • "Random Spots/Blurred Images" on page 115 • "The Entire Output Is Blank" on page 116 •...

  • Page 114: The Output Is Too Light

    1On the Graphics tab in Printing Preferences of the print driver, ensure that the Toner Saving Mode check box is not selected. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 115: Toner Smears Or Print Comes Off/Stain On Back Side

    Adjust the fixing temperature by turning up the value for your printing media. Click Apply New Settings button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 116: Random Spots/Blurred Images

    If you use a non-genuine brand toner cartridge, install a genuine brand toner cartridge. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 117: The Entire Output Is Blank

     The Entire Output Is Blank If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 118: Streaks Appear On The Output

     Streaks Appear on the Output If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 119: Mottle

    If you use non-recommended print media, use the print media recommended for the printer. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 120: Ghosting

    If you use non-recommended print media, use the print media recommended for the printer. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 121: Fog

    Problem Action The printed result is foggy. When the whole is printed light, contact the Fuji Xerox local representative office or an authorized dealer. When the printed page is partly light, start Clean Developer. Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab.

  • Page 122: Bead-Carry-Out (Bco)

    Select the value close to the altitude of the location where the printer is installed. Click Apply New Settings button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 123: Auger Mark

    Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab. Click the Start button. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 124: Wrinkled/Stained Paper

    If the problem continues, use a different size envelope. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 125: The Top Margin Is Incorrect

    The top margin is incorrect. Ensure that the margins are set correctly on the application being used. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 126: Protrudent/Bumpy Paper

    Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...

  • Page 127: Other Problems

    Other Problems Problem Action Condensation has occurred This usually occurs within several hours after you heat the room in inside the printer. winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.

  • Page 128: Contacting Service

    Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the LED status on the operator panel. You need to know the model of your printer and serial number. See the label on the rear cover of your printer.

  • Page 129: Getting Help

    This section includes: • "Operator Panel Lights" on page 129 • "SimpleMonitor Alerts" on page 130 • "Obtaining the Product Information" on page 131 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Troubleshooting...

  • Page 130: Operator Panel Lights

     Operator Panel Lights The operator panel provides you with information and troubleshooting help. When an error or warning condition occurs, the operator panel LEDs inform you of the problem. See also: • "Understanding the Operator Panel Lights" on page 95 Troubleshooting...

  • Page 131: Simplemonitor Alerts

     SimpleMonitor Alerts The SimpleMonitor is a tool that is included on the Software Pack CD-ROM. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, the SimpleMonitor automatically displays an alert on your computer screen to let you know that the printer needs attention.

  • Page 132: Obtaining The Product Information

    In your print driver's Printing Preferences dialog box, click the Advanced tab and then click About. Click Fuji Xerox Web Site. Your web browser launches and our web site is displayed. Follow the instructions on the web site and download an appropriate print driver.

  • Page 133: Non-Genuine Mode

    Non-Genuine Mode When you want to use the printer in Non-Genuine Mode, enable the Non-Genuine Mode and replace the toner cartridge. IMPORTANT: • If you use the printer in the Non-Genuine Mode, the performance of the printer may not be at its optimum. And any problems that may arise from the use of the Non-Genuine Mode are not covered by our quality guarantee.

  • Page 134: The Printer Setting Utility

     The Printer Setting Utility The following procedure uses Windows 7 as an example. Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → DocuPrint P218 b Printer Setting Utility. → NOTE: • The window to select a printer appears in this step, when multiple print drivers are installed on your computer.
  • Page 135 Troubleshooting...

  • Page 136: Maintenance

    Maintenance This chapter includes: • "Replacing the Toner Cartridge" on page 136 • "Ordering Supplies" on page 143 • "Storing Consumables" on page 147 • "Managing the Printer" on page 148 • "Conserving Supplies" on page 150 • "Checking Page Counts" on page 151 •...

  • Page 137: Replacing The Toner Cartridge

    Never use a vacuum cleaner for spilled toner and residual toner in this product or toner cartridge. It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact Fuji Xerox Customer Support Center.

  • Page 138: Overview

    This warning appears only when Fuji Xerox toner cartridge is used (Non-Genuine Mode is set to off at the Printer Setting Utility). When the starter toner cartridge shipped with the printer is set, the remaining page yield is approx. 200 pages.

  • Page 139: Removing The Toner Cartridge

     Removing the Toner Cartridge Open the front cover. Open the toner access cover. Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed. Turn the toner cartridge counterclockwise to unlock. Maintenance...
  • Page 140 Pull the toner cartridge out. IMPORTANT: • Do not touch the shutter of the used toner cartridge. • Always pull the toner cartridge out slowly so you do not spill any toner. Place the toner cartridge slowly on the sheets of paper spread in step 3. Maintenance...

  • Page 141: Installing A Toner Cartridge

     Installing a Toner Cartridge Unpack a new toner cartridge and shake it five times to distribute the toner evenly. NOTE: • Handle the toner cartridge carefully to avoid spilling of the toner. Adjust the toner cartridge to the cartridge holder, and then turn it clockwise to align to the lock mark.
  • Page 142 IMPORTANT: • If you replace the toner cartridge when the toner low message "The Black Cartridge needs to be replaced soon." is displayed on the Printer Status window, the message may remain displayed. In this case, reset the toner counter from the Printer Setting Utility. For more information on the toner low message, see "Overview"...
  • Page 143 Press the button on the operator panel. Close the front cover. Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge.

  • Page 144: Ordering Supplies

    Ordering Supplies This section includes: • "Consumables" on page 144 • "When to Order a Toner Cartridge" on page 145 • "Recycling Supplies" on page 146 The toner cartridge needs to be ordered occasionally. The toner cartridge includes installation instructions on the box. Maintenance...

  • Page 145: Consumables

     Consumables IMPORTANT: • Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables recommended by Fuji Xerox. Product Name Product Code Printable Number of Pages Toner Cartridge CT201613* Approx. 2,200 pages *: Available for the P218/M218/P158/M158 series.

  • Page 146: When To Order A Toner Cartridge

    The Printer Status window displays an error message when the toner cartridge must be replaced. To order a toner cartridge, contact the Fuji Xerox local representative office or an authorized dealer. See also: •...

  • Page 147: Recycling Supplies

     Recycling Supplies • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges or toner containers and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges containers.

  • Page 148: Storing Consumables

    Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables • Temperatures greater than 40 °C (140 °F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places.

  • Page 149: Managing The Printer

    Managing the Printer This section includes: • "Checking Printer Status with SimpleMonitor (Windows Only)" on page 149 Maintenance...

  • Page 150: Checking Printer Status With Simplemonitor (Windows Only)

     Checking Printer Status with SimpleMonitor (Windows Only) SimpleMonitor is a tool that is installed with your Fuji Xerox print driver. It automatically checks the printer status when you send a print job. SimpleMonitor can check the remaining amount of the toner cartridge.

  • Page 151: Conserving Supplies

    Conserving Supplies You can change several settings in your print driver to conserve toner and paper. Supply Setting Function Toner cartridge Toner Saving Mode in This check box allows the users to select a print mode the Graphics tab of the that uses less toner.

  • Page 152: Checking

    Checking Page Counts The total number of printed pages can be checked by printing a System Settings page. The total number of printed pages is shown on the Print Volume section, classified by paper sizes. Single side print (including Multiple-Up) is counted as one job, and 2-sided print (including Multiple- Up) is counted as two.

  • Page 153: Moving The Printer

    Moving the Printer NOTE: • The rear side of this printer is heavier than the front. Take note of this difference in weight when moving the printer. Turn off the printer. Disconnect the power cord and the USB cable. Remove any paper in the center output tray if there is. Close the output tray extension. Remove any paper in the multipurpose feeder (MPF).
  • Page 154 Maintenance...
  • Page 155 Slide the slide bar and the length guide backward until each of them stops. Close the front cover. Lift the printer and move it gently. NOTE: • If the printer is to be moved over a long distance, the toner cartridge should be removed to prevent toner from spilling and the printer should be packed inside a box.

  • Page 156: Contacting Fuji Xerox

    Contacting Fuji Xerox This chapter includes: • "Technical Support" on page 156 • "Online Services" on page 157 Contacting Fuji Xerox...

  • Page 157: Technical Support

    If the Customer’s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.

  • Page 158: Online Services

    Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems. It is an easy-to-use, searchable online help. To find out more, please visit our online support at http://www.fujixerox.com/support/docuprint/...
  • Page 159 Contacting Fuji Xerox...
  • Page 160 Index Loading Envelope Multipurpose Feeder (MPF) Avoiding Jam Loading Print Media Multipurpose Feeder (MPF) Low Toner Alert Msg Basic Printer Problems Button Main Components Managing Canceling a Job Printer from Computer Manual Duplex Printing from Operator Panel Moving Center Output Tray Printer Clearing Jams Multipurpose Feeder (MPF)
  • Page 161 Managing Moving Printer Software Printing Custom Paper with Mac OS X Driver with Windows Print Driver Printing Basics Printing Problems Product Features Ready LED Rear Cover Rear Cover Handle Recycling Supplies Removing the Toner Cartridge Report Page Resetting to Factory Defaults Safety Electrical Operational...

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