SECTION 1. TROUBLESHOOTING 1-1. INTRODUCTION This section provides troubleshooting information in the form of an easy to read table. If a problem occurs during the first operation of a new fryer, recheck the Installation Section of the Operator’s Manual. Before troubleshooting, always recheck the Operation Section of the Operator’s Manual.
1-3. TROUBLESHOOTING To isolate a malfunction, proceed as follows: 1. Clearly define the problem, or symptom and when it occurs. 2. Locate the problem in the troubleshooting table. 3. Review all possible causes, then one at a time, work through the list of corrections until the problem is solved. If maintenance procedures are not followed correctly, injuries and/or property damage could result.
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1-3. TROUBLESHOOTING(Continued) PROBLEM CAUSE CORRECTION Low or improper Use a meter and check the receptacle Heating of shortening too voltage (elec. unit) voltage against the data plate slow Weak or burnt out Check heating elements per Heating elements (elec.
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1-3. TROUBLESHOOTING (Continued) PROBLEM CAUSE CORRECTION Drain valve clogged Open valve, force cleaning brush through Shortening will not drain from frypot with crumbs drain Drain valve will not Replace cotter pins in valve coupling open by turning handle ...
1-4. WARNINGS AND The controls monitor procedure problems and system failures ERROR MESSAGES with warnings and error codes. The display shows the warning or error code, and an alarm sounds. Pressing cancels most warnings and pressing any control button stops most error code alarms. But there are some exceptions (see below).
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1-4. WARNINGS AND ERROR MESSAGES (Continued) ERROR CODES DISPLAY CAUSE CORRECTION “E-4” PC board too hot Check ventilation louvers on side of fryer “CPU TOO for obstructions; if louvers are clear, HOT” have PC board checked “E-5” Controls sensing 405°F Have heat components and temperature “FRYER TOO or above...
3-5. WARNINGS AND ERROR MESSAGES (Continued) ERROR CODES DISPLAY CAUSE CORRECTION “E-41” Memory scrambled; an individual Turn the POWER switch off and back “SYSTEM product program may be scrambled: on; if error code persists, have the DATA LOST” Ex: “E-41 -2- DATA LOST”; this PC board checked or re-initialized means product #2 program is scrambled...
SECTION 2. MAINTENANCE 2-1. INTRODUCTION This section provides procedures for the checkout and replacement of the various parts used within the fryer. Before replacing any parts, refer to the Troubleshooting Section. It will aid you in determining the cause of the malfunction. 2-2.
2-4. POWER SWITCH 1. Remove electrical power supplied to fryer. To avoid electrical shock or property damage, move the POWER switch to OFF and disconnect main circuit breaker, or unplug cord at wall receptacle. 2. Remove control panel. 3. Label and remove the wires from the switch. With test instrument, check across the terminals of the switch with the switch in the ON position, then in the OFF position.
2-6. I/O POWER SUPPLY BOARD ASSEMBLY The input/output power supply board assembly distributes voltage to the various components in the fryer. The board also receives information from components in the fryer. 1. Remove electrical power supplied to the unit. To avoid electrical shock or property damage, move the POWER switch to OFF and disconnect main circuit breaker, or unplug cord at wall receptacle.
2-7. DRAIN MICROSWITCH (Continued) 2. The following check should be made to determine if the drain microswitch is defective. a. Remove the two screws securing the microswitch to the drain rod valve bracket. b. Remove wires from the switch. c. Check for continuity across the two outside terminals of the drain switch.
2-9. HEATING ELEMENTS Heating elements are available for 208, 480 and 230 volts. Check data plate to determine correct voltage. Checkout: If the shortenings temperature recovery is very slow or at a slower rate than required, this may indicate defective heating element(s). An ohmmeter will quickly indicate if the elements are shorted or open.
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2-9. HEATING ELEMENTS (Continued) 3. Remove the heating element wires from the terminals by removing the nuts and washers. Label each so it can be replaced on the new element in the same position. 4. Remove the bolts from the five element spreaders. The element spreaders will now pull off the elements.
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2-9. HEATING ELEMENTS (Continued) 13. Connect the power cord to the wall receptacle or close wall circuit breaker. Heating elements should never be energized without shortening in the frypot, or damage to the elements could result. 14. Replace the shortening in the frypot. Fig.
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2-10. HEATING CONTACTORS Each well of an electric fryer requires two switching contactors. The first in line is the primary contactor and the second in line is the heat contactor. When open, the primary contactor does not allow power to flow to the heat contactor. When closed, the primary supplies voltage to the heat contactor.
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2-10. HEATING Checkout (Power Supplied) CONTACTORS (Continued) To avoid electrical shock, make connections before applying power, take reading, and remove power before removing meter leads. The following checks are performed with the wall circuit breaker closed and the main power switch in the ON position. 1.
2-10. HEATING Checkout (Power Supplied) Electromechanical Contactor Replacement: CONTACTORS If either contactor is defective it must be replaced as follows: (Continued) To avoid electrical shock or property damage, move the POWER switch to OFF and disconnect main circuit breaker, or unplug cord at wall receptacle, to the frypot to be worked on.
2-12. HIGH TEMPERATURE LIMIT CONTROL The electric units, models OFE-321/2/3/4, use the same high temperature control limits as the gas units, but the mounting of the capillary tube is different on the electric units compared to the gas units. Checkout: Use the same procedure as in the High Limit Temperature Control (Gas) Section.
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9. Insert new 425 degree high limit, part no. 60241 and 2-12. HIGH TEMPERATURE replace screws. LIMIT CONTROL 2-11 (Continued) 10. Uncoil capillary tube, starting at control, and insert through pot fitting. To avoid electrical shock or other injury, run the capillary line under and away from all electrical power wires and terminals.
This section lists the replaceable parts of the Henny Penny OFE-321 & 322 Open Fryers. 3-2. GENUINE PARTS Use only genuine Henny Penny parts in your fryer. Using a part of lesser quality or substitute design may result in damage to the unit or personal injury.