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5-1. TROUBLE SHOOTING GUIDE
Problem
POWER switch ON but fryer
completely inoperative
Shortening will not
heat but lights are on.
Foaming or boiling
over of shortening
Shortening will not
drain from frypot
Filter switch on,
motor does not run
More detailed troubleshooting information is available in the Technical Manual, available at
www.hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.
903
SECTION 5. TROUBLESHOOTING
Cause
• Open circuit
• Open high limit
circuit
Error message "E10"
• Drain valve open
Error message "E15"
• Water in shortening
• Improper or bad
shortening
• Improper filtering
• Improper rinsing after
cleaning the fryer
• Drain valve clogged
with crumbs
• Motor thermal
protector tripped
Model OFE/OFG/OEA/OGA-341, 342
Correction
• Plug fryer in
• Check breaker or fuse at supply
box
• Reset high limit per
High Limit Temperature
Control Section
• Turn drain valve handle to
closed position
• At end of Cook Cycle, drain
shortening and clean
• Use recommended shortening
• Refer to the procedure covering
filtering the shortening
• Clean and rinse the frypot, then
dry thoroughly
• Open valve, force cleaning
brush through drain
• Reset thermal switch per section
on Filter Pump Motor
Protector – Manual Reset
5-1
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Summary of Contents for Henny Penny 341
- Page 1 • Improper rinsing after cleaning the fryer • Drain valve clogged with crumbs • Motor thermal protector tripped Model OFE/OFG/OEA/OGA-341, 342 Correction • Plug fryer in • Check breaker or fuse at supply • Reset high limit per High Limit Temperature Control Section •...
- Page 2 “E-41”, Programming “E-46” failure Model OFE/OFG/OEA/OGA-341, 342 In the event of a control system failure, the digital display will show an "Error Message." These messages are coded: “E4”, “E5”, “E6”, “E10”, “E15”, “E20”, “E-31”, “E41”, “E46”, “E54”, E-70-A & B and “E92”. A constant tone is heard when an error code is displayed, and to silence this tone, press any button.
- Page 3 “E-70B” MV jumper missing “E-92” 24 VAC fuse on I/O open Model OFE/OFG/OEA/OGA-341, 342 PANEL BOARD CORRECTION Press the timer button to try the ignition process again; if “E-20 A” persists check vacuum switch; refer to Technical Manual Press the timer button to try the ignition process again;...