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Problem
Bright specks appear in
images captured with flash.
Flash does not fire.
Digital zoom cannot be
used.
Image mode not available.
No sound when shutter is
released.
Cause/Solution
The flash is reflecting off particles in the air. Set the
flash mode setting to W (off).
• The flash mode is set to W (off).
• A scene mode that restricts the flash is selected.
• On is selected for Blink proof in the smart portrait
menu.
• On (continuous) or On (BSS) is selected for Smile
timer in the smart portrait menu.
• A function that restricts the flash is enabled.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following
situations.
- When Portrait, Night portrait, Night
landscape, Backlighting (when HDR is set to
On), Easy panorama, or Pet portrait is
selected in scene mode
- When smart portrait mode is selected
- When Continuous in the shooting menu is set
to Multi-shot 16
- When AF area mode in the shooting menu is
set to Subject tracking
• The gesture control function is in use.
A function that restricts the Image mode option is
enabled.
Off is selected for Sound settings > Shutter sound
in the setup menu. No sound is produced with some
shooting modes and settings, even when On is
selected.
A
50
49
55
59
59
60
79, E79
34
42
58, E39
58, E44
46, E76
60
79, E80
F11
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