HTC 10 User Manual page 168

168 Sync, backup, and reset
Resetting network settings
Reset the network settings when you're having problems connecting HTC 10 to your
mobile data or Wi-Fi network and Bluetooth devices.
1.
From the Home screen, tap
2. Tap Network settings reset.
3. Tap Reset settings.
4. Tap Reset settings.
Resetting HTC 10 (Hard reset)
If HTC 10 has a persistent problem that cannot be solved, you can perform a factory
reset (also called a hard reset or master reset). A factory reset reverts the phone back to
its initial state—the state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps
you've downloaded and installed, your accounts, your files, as well as system
and app data and settings. Be sure to back up any data and files you want to
keep before you do a factory reset.
1.
From the Home screen, tap
2. Tap Factory data reset > Reset phone.
To also delete media and other data from your storage card, select Erase SD
card.
3. Tap OK.
> Settings > Backup & reset.
> Settings > Backup & reset.