Philips HQ9020 Instruction Manual page 8

ENGLISH
10
your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and
Personal Care BV.
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
1 Reduced shaving performance.
- Cause 1: the shaving heads are dirty. The shaver
has not been rinsed long enough or the water
used was not hot enough.
Clean the shaver thoroughly before you continue
shaving. See chapter 'Cleaning and maintenance'.
- Cause 2: long hairs are obstructing the shaving
heads.
Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and maintenance',
section 'Every six months: shaving heads'.
- Cause 3: the shaving heads are damaged or worn.
Replace the shaving heads. See chapter
'Replacement'.
2 The shaver does not work when the on/off
button is pressed.
- Cause: the appliance is not connected to the
mains.
Put the powerplug in the wall socket.
Never wipe the shaving unit with a towel or a
tissue, as this could damage the shaving heads.
3 The shaving unit has come off the shaver.
- Cause: the shaving unit has not been placed
correctly.