Clearing Jammed Paper
If paper is jammed inside this product, the Error light
flashes. You may be able to clear the jammed paper
using the Control Panel. Follow the instructions
below.
1.
Press the x Start Color button to eject the
jammed paper. If the jammed paper is not
ejected, go on to the next step.
2.
Locate where the paper is jammed.
If the paper is jammed at the paper feeding
position or the ejecting position, gently pull all
of the paper out by hand.
If the paper is jammed inside this product,
press the P On button to turn off this product.
Open the scanner unit, and then remove all of
the paper inside by hand, including any torn
pieces. Then close the scanner unit and press the
P On button.
16
Contacting Customer Support
Contacting Customer
Support
Regional Customer Services
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services
for assistance. If customer support for your area is
not listed below, contact the dealer where you
purchased your product.
Note:
For more information on Contacting Customer Support,
see the Online Reference Guide.
Singapore
URL
Telephone
Thailand
URL
Telephone
Indonesia
URL
Telephone/
Fax
Telephone
Malaysia
URL
Phone
India
URL
Phone
Philippines
URL
Phone
Fax
E-mail
http://www.epson.com.sg
(65) 6586 3111
http://www.epson.co.th
(66)2-670-0333
http://www.epson.co.id
Jakarta: (62) 21-62301104
Bandung: (62) 22-7303766
Surabaya:
(62) 31-5355035/31-5477837
Medan: (62)61-4516173
Yogyakarta: (62) 274-565478
Makassar:
(62)411-350147/411-350148
http://www.epson.com.my
603-56288333
http://www.epson.co.in
1600 440011
http://www.epson.com.ph
(63) 2-813-6567
(63) 2-813-6545
customersupport@epc.epso
n.com.ph