Clearing Paper Jams; In The Paper Feed Area - Muratec Multi Functional Printer MFX-C2500 User Manual

CLEARING PAPER JAMS

When a paper jam occurs, the warning message appears on the display
screen. Refer to the table below to locate and clear the paper jam.
MESSAGE LOCATION OF JAM
MP Tray In the multi purpose tray
Paper Jam 0
Tray 2 In the optional tray
Paper jam 0
Paper Jam 0 In the paper feed area or
inside the machine
Open/Close Door
Paper Jam 1 Inside the machine
Open/Close Door
Paper Jam 2 Inside the machine or in
the fuser area
Check Inside
Reverse Jam 0 In the fuser area or in the
cover of reverse unit area
Check Inside
Reverse Jam 1 In the rear cover or in the
cover of reverse unit area
Check Inside
Remove Paper Inside rear cover
in Rear Cover
Duplex Jam 0 Inside the machine
Check Inside
Duplex Jam 1 In the paper feed area or
inside the machine
Open/Close Door
Some messages may not appear in the display depending on options
or models.
To avoid tearing the paper, pull the jammed paper out gently and
slowly. Follow the instructions in the following sections to clear the
jam.

In the paper feed area

If paper is jammed in the paper feed area, follow the next steps to release
the jammed paper.
1. Using the handle, completely open the front cover.
72 _Troubleshooting
2. Carefully remove the paper by pulling in the direction as shown below.
Go to step 7.
GO TO
Page 73
Page 76
Page 72, Page 74
Page 72, Page 74
Page 72, Page 74
If you cannot find the jammed paper, or if there is any resistance
Page 72, Page 74
removing the paper, stop pulling, and go to step 3.
Page 72, Page 75
Page 75
Page 72
Page 72, Page 74
3. Close the front cover.
4. Pull the tray open.
5. Remove the jammed paper by gently pulling it straight out as shown
below.
• Do not touch the green surface, the OPC drum or the front of
each toner cartridge, with your hands or any other material.
Use the handle on each cartridge in order to avoid touching
this area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front cover open for more than a few minutes,
the OPC drum can be exposed to light. This will cause
damage to the OPC drum. Close the front cover should the
installation need to be halted for any reason.