Gigaset S820 User Manual
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Gigaset S820 User Manual

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Summary of Contents for Gigaset S820

  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 3: Gigaset S820/S820A - Touch & Type

    Gigaset S820/S820A – Touch & Type Gigaset S820/S820A Touch & Type – Touchscreen/display ¢ Status bar ( page 20) ¢ Icons ( page 58) show the telephone's current set- ¢ tings and operating status. Touch the status bar to open the status page ( page 20).
  • Page 4 Gigaset S820/S820A – Touch & Type Registration/paging key on the base ¢ Press briefly: start paging ( page 38) ¢ Press and hold: set base to registration mode ( page 37) Answer machine display  (S820A only) No light: answering machine is deactivated...

  • Page 5: Table Of Contents

    Synchronisation with your PC (Gigaset QuickSync) ........

  • Page 6: Safety Precautions

    Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as these...
  • Page 7 Safety precautions Please note The device cannot be used in the event of a power failure. It is also not possible to trans- mit emergency calls. Emergency numbers cannot be dialled if the keypad lock is activated!

  • Page 8: Getting Started

    Please note: Never expose the telephone to the effects of heat sources, direct sunlight or other electrical devices. Protect your Gigaset from moisture, dust, corrosive liquids and fumes.

  • Page 9: Power Supply

    Getting started Connecting the base with the phone network and the mains power supply ¤ Plug the telephone cable into the con- nection socket  on the back of the base until it clicks into place; then push the cable into the clips. ¤...

  • Page 10: Setting Up The Handset For Use

    ¢ Use only rechargeable batteries ( page 70) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury. For exam- ple, the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

  • Page 11: Attaching The Belt Clip

    Getting started To reopen the battery cover to replace the battery: ¤ Insert your fingernail into the notch on the top of the cover and push down- wards.  Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach –...
  • Page 12 Getting started Setting up the base and handset – installation wizard The installation wizard starts automatically the first time your handset is connected to the base after switching on or after registration. It helps you to configure the following key settings on the handset and base.
  • Page 13 Getting started If you want to adjust the settings at a later date: Welcome ¤ Touch the Skip Settings option at the bottom of the Time display. 00:00 The handset then switches to idle status. Date You can configure the settings at any time using the 01.01.2012 Settings menu on your handset.
  • Page 14 Getting started Setting the country The country in which you are going to use the phone Welcome and for which it is authorised must be indicated under Country. If the setting is not correct: Date ¤ 01.01.2012 Touch the Country field. ¤...
  • Page 15 Getting started Welcome Date 01.01.2012 Display Language English Country The Welcome page is displayed again. ¤ United Kingdom Touch the Save Settings option to save your settings. Area (Dial Code) Skip Save Settings Settings Ã Þ ò Ð ô ó V Once you have configured all the necessary settings, your handset switches to idle status.

  • Page 16: What Would You Like To Do Next

    Download your personal ringtones and images to your handset Connect your handset to your PC via Bluetooth/USB and download ringtones and images to your handset with the help of our Gigaset QuickSync software. For the free download and more information, see www.gigaset.com/gigasets820.

  • Page 17: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps In this user guide, the keys on your Gigaset handset are depicted as follows: c / v / a Talk key/menu key/end call key 0 to O Digit/letter keys * / # Star key/hash key...

  • Page 18: Using The Telephone

    Using the telephone Using the telephone The Gigaset S820/S820A has a unique operating concept. It combines the benefits of the touch- screen with those of a conventional keypad. You navigate around the menu settings and appli- cations and activate/deactivate functions via the touchscreen and can enter numbers and let- ters via the keypad.
  • Page 19 16 Mellow Call up submenus to adjust settings External Calls Current setting for External Calls 06 Gigaset Return to previous display view; settings are saved Switch: Switching functions on/off (activating/deactivating) or selecting functions Touch the switch briefly to activate/deactivate or select/ ‰...

  • Page 20: Correcting Incorrect Entries

    Using the telephone Selection fields If two or three alternative settings are available for one Call Divert selection field parameter, these alternatives are displayed in the form of (example) selection fields. The current setting appears in orange. ¤ Call To change it, briefly touch the selection field you Divert Notification require.

  • Page 21: Entering Text

    Using the telephone Entering text Each key between 0 and O is assigned several letters and characters. The characters are displayed in a selection line at the bottom of the screen when you press a key. The selected character is highlighted. Briefly press the key several times in succession to select the required letter/character.

  • Page 22: Making Calls

    Making calls Making calls Making an external call ¤ Enter the number and briefly press c. ¤ Press and hold c; enter number. You can cancel dialling by pressing a. Dialling with the redial list ¤ Briefly press c to open the redial list. You have the following options: ¤...

  • Page 23: One Touch Call

    ¢ Accepting a call on the Gigaset L410 handsfree clip ( page 76): Press the talk key. You need to register your L410 with the Gigaset S820/S820A base before you can use it. Follow the instructions for the Gigaset L410.

  • Page 24: Call Display

    Enter the number, press c twice. Switching between earpiece and handsfree mode During a call, when establishing the connection and when listening to the answer machine (Gigaset S820A only): ¤ Press c. Place the handset in the charger during a call: ¤...
  • Page 25 Making calls Changing the earpiece, handsfree and headset volume Use the side keys Ô / Ó ( ¢ page 1) to adjust the volume for the current mode (handsfree, ear- piece, headset) during a call. The current setting appears on the display  .
  • Page 26 Making calls Network services during an external call Call waiting during an external call ¢ If this function is activated ( page 23), a call waiting tone sounds during an external call to indicate that a further party is calling. The following message is displayed. ¤...

  • Page 27: Call Swapping

    Making calls Call swapping Prerequisite: You are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call. The numbers or names of both participants are shown in the display. The participant with whom you are currently speaking is highlighted in colour.

  • Page 28: Changing Phone Settings

    Screensaver Choose between an analogue clock/digital clock/picture/ slideshow. You can load pictures onto your handset using ¢ Activation the Gigaset QuickSync software ( page 55). To show the idle display again, briefly press a or the Selection display. Analogue Clock ¤...
  • Page 29 75or For missed calls 76or For new SMS Dis. mwi-led sig. MC For messages on the answer machine (Gigaset S820A only)/network mail- ¤ Þ .   Confirm with You can see the message type (e.g., 7/5) in the header; the current setting (e.g., 0) is displayed in the input field.

  • Page 30: Setting Ringtones

    ‘  Go back with You can load additional ringtones onto your handset using ¢ the Gigaset QuickSync software ( page 55). Activating/deactivating the ringtone Permanently activate/deactivate the ringtone: Press and hold the star key *.  When the ringtone is deactivated, ”  appears in the status bar.
  • Page 31 Changing phone settings Setting the time format/date order Date and Time Menu key v ¤  Menu page Settings  á ¤ Time    Date + Time ¤ 00:00  Time Format  ¤  Select time format ( ´  =  selected) Time Format ¤...
  • Page 32 Changing phone settings Protection from anonymous callers You can set your telephone so that anonymous calls (where the caller has suppressed calling line identification) are either rejected or only appear in the display. The setting applies for all registered handsets and the base. Menu key v ¤...

  • Page 33: Changing The System Pin

    Changing phone settings Activating/deactivating repeater The Gigaset repeater can be used to increase the reception range between your Gigaset handset and the base. To do so, you must activate repeater operation. During activation, calls currently taking place via the base are cancelled.

  • Page 34: Eco Dect

    ECO DECT   ECO DECT   ECO DECT indicates low energy consumption and reduced transmission power. Reduced transmission power (radiation) In normal operation mode (factory setting): On delivery, the device is set to maximum range. This guarantees optimised wireless manage- ment. The handset does not emit a signal in idle status (no radiation). Only the base ensures con- tact with the handset is maintained through low-strength wireless signals.

  • Page 35: Answer Machine (Gigaset S820A)

    Answer machine (Gigaset S820A) Answer machine (Gigaset S820A) Activating/deactivating the Answer Machine answer machine Menu key v ¤ Activation  Settings menu page  Ì ¤ ¤   Answer Machine  Activation on/off Mode Announcement Setting up the answer machine Announcements Defining Mode Menu key v ¤...

  • Page 36: Playing Back Messages

    Answer machine (Gigaset S820A) Additional setting options Set the recording parameters: ¤ Recordings Open the Recordings sub-menu. Recording Length Recording Length: 1 min., 2 min., 3 min. or 3 min. Maximum. Recording Quality: Longplay or Excellent. Recording Quality Excellent Ring Delay: No Delay, After 10 seconds, After...
  • Page 37 Answer machine (Gigaset S820A) ¤  Record  Recording of external call: Options End recording: End Record Tell the other party that the call is being recorded. ¢ You can be notified about new answer machine messages via SMS ( page 47).

  • Page 38: Network Mailbox

    Network mailbox Network mailbox You cannot use the network mailbox unless you have requested it from your provider and saved the network mailbox number in your phone. ¤ ¤ Menu key v  Settings menu page    Network Mailbox ¤ ¤ Enter the number of the network mailbox: Access Number  Enter the number for the net- ¤...

  • Page 39: Multiple Handsets

    In this case, de-register another handset that is no longer required and repeat the regis- tration procedure. You should start the registration procedure for other Gigaset handsets and handsets of other GAP-enabled devices in accordance with the respective operating instructions.

  • Page 40: Making Internal Calls

    Multiple handsets De-registering handsets Menu key v ¤ ¤  Settings menu page  É HS + Base You want to de-register the handset currently being used: ¤ ¤  If necessary, enter the system PIN and confirm with è  De-register ¤ Confirm de-registration with Yes. If the handset is still registered to other bases, it switches to the base with the best reception ¢...

  • Page 41: Listening In To An External Call

    Multiple handsets Internal consultation/internal transfer You are speaking with an external participant and want to consult an internal participant or transfer the call to him. ¤ ¤ ¤ Consultation  Internal  If more than two handsets are registered to the base, select one handset or All.

  • Page 42: Bluetooth Devices

    You can exchange contacts entries using the data devices and load ringtones and pictures to the ¢ handset using the Gigaset QuickSync software ( page 55). Please note A headset must have the headset or handsfree profile. The handsfree profile is preferred.
  • Page 43 Bluetooth devices Trusting the device - adding the device to the known devices list ¤ ¤ ¤ Select the device in the Devices Found list  Trust Device  If necessary, enter the PIN of the device you want to register and press è to confirm. PIN for a data device: Enter any PIN on the handset and then also on the data device....

  • Page 44: Contacts (Address Book)

    Contacts (address book) Contacts (address book) You can save up to four numbers, together with first names and surnames, eMail addresses, birthdays/anniversaries with signalling, VIP ringtone and caller picture in a contacts entry. You can synchronise the contacts with the Outlook contacts in your PC address book and upload ¢...

  • Page 45: Editing Entries

    Contacts (address book) Editing entries ¤ Touch N. ¤ Change/delete first name, surname, number or eMail address: Touch the entry  Where nec- ¤  Delete data by touching ç ¤ essary, touch the relevant field  Where necessary, enter new ¤ ‘ data  Touch è...
  • Page 46 Contacts (address book) Transferring an entry/contacts to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base. The other handset and the base can send and receive contacts entries. You can transfer the entire contacts, an individual entry or multiple individual entries. Please note An external call interrupts the transfer.
  • Page 47 Contacts (address book) Receiving a vCard with Bluetooth Prerequisite: The handset is in idle status. Bluetooth is activated. ¤ ¢ If the sender is in the Known Devices list ( page 41), receipt occurs automatically. ¤ If the sender is not in the Known Devices list, enter the sender’s device PIN and touch è. Following the vCard transfer, state whether the device should be added (Yes) to the Known Devices list or not (No).

  • Page 48: Call List

    Show Show by type  Accepted: List of accepted calls by type and calls recorded by the answer machine (Ã, Gigaset S820A only) ¤ Show by type  Outgoing: List of outgoing calls (dialled numbers) The last 20 entries are shown in the call list.

  • Page 49: Contactability

    The activated setting is indicated in the idle display, from where it can also be deactivated. SMS notification You can be notified about missed calls and/or new answer machine messages (Gigaset S820A only) via SMS. Alternatively, you can divert your calls to another number.

  • Page 50: Calendar

    Calendar Calendar You can remind yourself of up to 30 appointments. Birth- days in the contacts are transferred to the calendar. August 2012 The current date is highlighted in white in the calendar. Days with appointments are marked with a coloured bar. When you select a day, it is briefly highlighted in colour.

  • Page 51: Alarm

    Alarm Displaying unacknowledged appointments/birthdays The following appointments and birthdays are saved in the Reminders / Events list: The appointment/birthday reminder was not acknowledged. The appointment/birthday was signalled during a phone call. The handset was deactivated at the time of the appointment/birthday. The last 20 entries are displayed....

  • Page 52: Baby Phone

    Baby phone Or: Do not press anything. The wake-up call is deactivated after 60 seconds and then repeated after 5 minutes. After the second repetition, the wake-up call is deactivated for 24 hours. Baby phone When the baby phone is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset.

  • Page 53: Sms (Text Messages)

    SMS (text messages) SMS (text messages) Your device is supplied ready for you to send text messages immediately. Prerequisites: Calling Line Identification is enabled. Your network provider supports SMS within the fixed line network. To receive SMS messages, you must be registered with your network provider. This usually occurs automatically when you send your first text message.

  • Page 54: Receiving An Sms

    SMS (text messages) Receiving an SMS Incoming SMS messages are saved in the inbox; linked SMS messages are, in general, displayed as one SMS. Activating/deactivating first ringtone muting Every incoming SMS is signalled by a single ring of the ringtone. If you accept such a "call" on the first ring, the SMS is lost.

  • Page 55: Sms Centre

    SMS (text messages) SMS centre If you wish to use the SMS function, you must have saved the telephone number of at least one SMS centre in the device. ¤ ¤ ¤ ¤ Menu key v μ SMS  Check Active Send Centre: Menu page Settings ¤...

  • Page 56: Sms Troubleshooting

    SMS (text messages) SMS troubleshooting E0 Calling Line Identification permanently restricted (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS centre failed, see self-help. Self-help with errors You cannot send messages. 1. You have not requested the CLIP service (Calling Line Identification Presentation). ¥...

  • Page 57: Synchronisation With Your Pc (Gigaset Quicksync)

    - Screensaver 240 x 320 pixels To enable your handset to communicate with a PC, the "Gigaset QuickSync program (Version 7 or higher)" must be installed on your PC (free download and more information at www.gigaset.com/gigasets820). You can use this program to create a connection between PC ¢...

  • Page 58: Connecting The Base Station To The Pabx/Router

    Never: Deactivate the access code. ¤ Calls from Call Lists: The access code should only be prefixed when dialling from a list (SMS, calls, answer machine (Gigaset S820A)). ¤ All Calls: The access code should be prefixed to every number. * XES stands for "eXtended Echo Suppression".

  • Page 59: Setting Pauses

    Connecting the base station to the PABX/router Setting pauses Menu key v ¤ ¤  *#05#  Then enter one of the following function codes: Pause after line seizure: ¤ ¤ ¤ ¤   è  Delete current setting: ç   è  for 1 sec.  ...

  • Page 60: Display Icons

    Display icons Display icons Options bar icons The following functions are available in the options bar depending on the operating situation: Icon Action Icon Action è ‘ Return to the previous display. Save/select – Mute handset microphone Edit entry, enter new appointment –...
  • Page 61 Display icons Signalling display icons < š Connection Connection cannot be Establishing a connec- established established/connection tion (outgoing call) terminated ð Ø Ù Ú Ø w Ú Ø Ú Internal/external call Alarm call Birthday reminder call Ø á Ú Answer machine  Reminder call for is recording appointment...

  • Page 62: Setting Options

    Setting options Setting options Open the Settings menu page: ¤ Briefly press menu key v when the handset is in idle mode. ¤ Touch Settings in the header. Please note Not all of the functions described in this user guide are available in all countries. á...
  • Page 63 Setting options Ï ECO DECT Maximum Range page 32 No Radiation page 32 System Repeater Mode page 31 Security System PIN page 31 Resets Handset Reset page 31 Base Reset page 31 Clean-up List Appointments page 19 Calls page 19 Messages page 19 Contacts...
  • Page 64  Ì Activation page 33  Mode Announcement page 33  Answer Advisory Message Machine Time Control (Gigaset S820A) Announcements Announcement page 33 Advisory Message Recordings Recording Length page 34 Recording Quality Ring Delay Call Screening page 34 Play Time Stamp...

  • Page 65: Service (Customer Care)

    Please have your proof of purchase ready when calling. Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly spec- ified on the box near the CE mark for which country/countries the equipment has been devel- oped.

  • Page 66: Questions And Answers

    Service (Customer Care) Questions and answers If you have any queries about the use of your telephone, suggested solutions are available on the Internet at www.gigaset.com/service  ¤ ¤  FAQ  First steps for troubleshooting. The table below also lists steps for troubleshooting.
  • Page 67 You cannot listen to messages on the network mailbox. Your PABX is set to pulse dialling. ¥ Set your PABX to tone dialling. Gigaset S820A only: No time is specified for a message in the call list. Date/time are not set. ¥...

  • Page 68: Guarantee Certificate United Kingdom

    Gigaset Communications. This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by: Gigaset Communications UK Limited, 2 White Friars, Chester, CH1 1NZ. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee.

  • Page 69: Guarantee Certificate Ireland

    Gigaset Communications. This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the Republic of Ireland the Guarantee is issued by Gigaset Communications UK Limited, 2 White Friars, Chester, CH1 1NZ.

  • Page 70: Exclusion Of Liability

    Service (Customer Care) Exclusion of liability Your handset's display has a resolution of 240x320 pixels. Each pixel consists of three subpixels (red, green, blue). It may be the case that a pixel is incorrectly controlled or has a colour deviation. This is normal and no reason for a warranty claim.

  • Page 71: Environment

    Environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are com- mitted to a responsibility for our products that comprises their entire life cycle.

  • Page 72: Appendix

    Capacity: 1300 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the battery and the way it is used. (All times are maximum possible times.) Standby time (hours) * Standby time in Eco mode+ (hours) * Talktime (hours) Operating time for 1.5 hours of calls per day (hours) *...

  • Page 73: General Specifications

    The handset’s battery is charged using a USB connection with a power supply of 500 mA. On USB connections with lower charging currents, the consumption of the handset itself may be greater than the recharging. In this case the battery charge decreases. Base power consumption S820 S820A  ...
  • Page 74 Appendix Character set tables Standard characters Press the relevant key the number of times indicated. ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù û ÿ...

  • Page 75: Accessories

    Accessories Accessories Upgrade your Gigaset to a cordless PABX: Gigaset S820H handset Brilliant sound quality in handsfree mode Illuminated keypad Side key for simple volume control 2.4" touchscreen Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 20 h/250 h, standard batteries Brilliant sound quality in speaker mode: ...
  • Page 76 Accessories Gigaset SL910H handset Full compatibility only available with firmware update  (from version 70) approx. November/December 2012. Innovative touchscreen operating concept Handset with real metal frame 8.1 cm TFT colour display Brilliant sound quality in handsfree mode Bluetooth® and mini USB...
  • Page 77 Accessories Gigaset S810H handset Brilliant sound quality in handsfree mode High-quality keypad with backlight Side key for simple volume control 1.8" TFT colour display Bluetooth® and mini USB Contacts capacity for 500 vCards Talk/standby time of up to 13 h/180 h, standard batteries Large font for call lists and contacts Brilliant sound quality in speaker mode: ...
  • Page 78 Compatibility You can find more information about the handset functions in connection with the individual Gigaset bases at: www.gigaset.com/compatibility Use only original accessories. This will avoid possible health risks and personal injury, and also ensure that all the relevant regulations are complied with.

  • Page 79: Index

    Index Index ......Baby phone ..... . . Back function .
  • Page 80 Index ....Character set tables Charger (handset) ......Calendar .
  • Page 81 ......registering ..registering another Gigaset ..... . . Earpiece mode .
  • Page 82 Index Icons Making calls ..........options bar accepting a call .
  • Page 83 ....setting dialling mode ..Registering other Gigaset handsets ..... . setting recall .
  • Page 84 ..... . SMS notification ....(Gigaset QuickSync) ....Snooze mode (alarm) .

This manual is also suitable for:

S820a

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