ATEN Master View CS-1708 User Manual
ATEN Master View CS-1708 User Manual

ATEN Master View CS-1708 User Manual

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User Manual
CS-1708
CS-1716
2004-04-27

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Summary of Contents for ATEN Master View CS-1708

  • Page 1 User Manual CS-1708 CS-1716 2004-04-27...
  • Page 2 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications.
  • Page 3: Packing List

    Packing List The complete Master View CS-1708 / CS-1716 package consists of: CS-1708 or CS-1716 KVM Switch CS Custom 2-in-1 KVM Cables (1.8m) Firmware Upgrade Cable Power Adapter Rack Mount Kit User Manual Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.
  • Page 4: Table Of Contents

    2. Installation CS-1708 / CS-1716 Front View ..... 5 CS-1708 / CS-1716 Rear View ..... 7 Installation .
  • Page 5 CS-1716: ......45 CS-1708: ......45 Clear Login Information .
  • Page 6 CS-1708 / CS-1716 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 7: Introduction

    (keyboard, mouse, and monitor). A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers. As many as 31 additional switches can be added in a daisy chain configuration, allowing up to 512 computers to be controlled from a single keyboard-monitor-mouse console.
  • Page 8: Features

    Features A single KVM console (USB Keyboard, Monitor, and USB Mouse) controls 8 (CS-1708 ) or 16 (CS-1716 ) computers - daisy chain up to 31 additional units - control up to 256 or 512 computers from a single console...
  • Page 9 Multimedia keyboard support Administrator/User password authorization for enhanced security (PSP); administrator synchronized confirmation between master and slave stations Two types of logout - manual and timed Superior video quality - 2048 x 1536; DDC2B DDC emulation - video settings of each computer is automatically adjusted for optimum output to the monitor Upgradable firmware - all switches upgraded at the same time via the daisy chain bus...
  • Page 10: Hardware Requirements

    CS-1708 / CS-1716 User Manual Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A USB mouse A USB keyboard Computer The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.
  • Page 11: Installation

    CS-1708 / CS-1716 Front View 2004-04-27 Chapter 2. Installation...
  • Page 12 - such as the end of a paper clip, or a ball point pen. 3. Power LED: The Power LED lights to indicate that the CS-1708 is powered up and ready to operate. 4. Station ID LED: The CS-1708’s Station ID is displayed here.
  • Page 13: Cs-1708 / Cs-1716 Rear View

    CS-1708 / CS-1716 Rear View 2004-04-27 Installation...
  • Page 14 The power adapter cable plugs in here. 5. Firmware Upgrade Port: The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the CS-1708 / CS-1716 (see p. 37), plugs into this RJ-11 socket. 6. Firmware Upgrade Recovery Switch: During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position.
  • Page 15: Installation

    Installation Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Otherwise, the switch will receive power from the computer. 2.
  • Page 16 CS-1708 / CS-1716 User Manual 2004-04-27...
  • Page 17: Daisy Chaining

    As many as 512 computers can be controlled from a single console in a complete installation. Tables showing the relation between the number of computers and the number of Master View CS-1708 / CS-1716 units needed to control them are provided on p. 45 in the Appendix.
  • Page 18 CS-1708 / CS-1716 User Manual 2004-04-27...
  • Page 19: Hot Plugging

    Hot Plugging The CS-1708 / CS-1716 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however,...
  • Page 20: Port Id Numbering

    2. Wait 10 seconds, then plug the power adapter back in. 3. After the CS-1708 / CS-1716 is up, Power On the computers. Note: If you have shut down more than one Station, power up the highest Station first and work your way down to the lowest one.
  • Page 21: Hotkey Operation

    The CS-1708 / CS-1716 ’s hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See Hotkey Command Mode, p. 28 for details. Invoking Hotkey Mode (HKM) All hotkey operations begin by invoking HKM.
  • Page 22: Hotkey Port Access

    CS-1708 / CS-1716 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CS-1708 / CS-1716 provides the following Hotkey Port Access features: Selecting the Active Port Auto Scan Mode Selecting the Active Port: You can bring the KVM focus to any computer with a hotkey combination that specifies its Port ID (see p.
  • Page 23: Auto Scan Mode

    Auto Scan Mode: The CS-1708 / CS-1716’s Auto Scan feature automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals (see Scan Mode of the OSD F3 SET function, p. 28), so that he can monitor their activity automatically.
  • Page 24: Hotkey Configuration

    CS-1708 / CS-1716 User Manual Hotkey Configuration Alternate Hotkey Invocation Keys: An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate Hotkey Invocation set, do the following: 1.
  • Page 25: Platform Setup

    Platform Setup: The CS-1708 / CS-1716’s default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the table below.
  • Page 26: Miscellaneous Actions

    CS-1708 / CS-1716 User Manual Miscellaneous Actions: Hotkeys are also used to reset the USB, and toggle the beeper On and Off. To perform any of these operations, do the following: 1. Invoke HKM (see p. 15) 2. Press and release the appropriate action key (see table).
  • Page 27: Keyboard Emulation

    Keyboard Emulation Sun Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. Note: When using [Ctrl] combinations, press and release the Ctrl key, then press and release the activation key.
  • Page 28: Mac Keyboard

    CS-1708 / CS-1716 User Manual Mac Keyboard: The PC Compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinations, press and release the first key (Ctrl or Alt), then press and release the activation key.
  • Page 29: Osd Operation

    OSD Overview The On Screen Display (OSD) is used to handle all computer control and switching procedures. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice. Note: You can change the Hotkey to the Ctrl key (see OSD Hotkey, p. 27). The OSD incorporates a two level (Administrator / User) authorization system.
  • Page 30: Osd Navigation

    CS-1708 / CS-1716 User Manual Please note the following: The diagram depicts the Administrator’s Main Screen. The User Main Screen does not show the F4 ADM function. OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
  • Page 31: Osd Main Screen Headings

    OSD Main Screen Headings Heading SN-PN This column lists the Port ID numbers (see Port ID Numbering, p. 14), for all the CPU ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press [Enter]. If a port has selected for Quick View scanning (see Set Quick View Ports, p.
  • Page 32: F1 Goto

    CS-1708 / CS-1716 User Manual F1 GOTO: GOTO allows you to switch directly to a port either by keying in the port’s Name, or its Port ID. To use the Name method, key in 1; key in the port’s Name; then press [Enter].
  • Page 33: F3 Set

    Move the Highlight Bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one. After you make your choice and press [Enter], you return to the OSD Main Screen with the newly formulated List displayed.
  • Page 34 CS-1708 / CS-1716 User Manual (F3 SET: continued) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).
  • Page 35: F4 Adm

    F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 36 CS-1708 / CS-1716 User Manual (F4 ADM: continued) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names.
  • Page 37 (F4 ADM: continued) Setting SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. Note: Only the Ports currently chosen for the LIST view on the main OSD screen (see p. 26), show up here. w To select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, then Press [Space].
  • Page 38 (PC, Sun, Mac, and SPC*). Repeat until all the ports have been set, then press [Esc]. The default is PC. FIRMWARE In order to upgrade the CS-1708 / CS-1716’s firmware (see p. 37), UPGRADE you must first invoke Firmware Upgrade Mode with this setting.
  • Page 39: F5 Skp

    F5 SKP: Skip (SKP) Mode enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 40: F6 Brc

    CS-1708 / CS-1716 User Manual F6 BRC: F6 is an Administrator only function. When this function is in effect, commands sent from the keyboard are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 41: F7 Scan

    F7 SCAN: The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan Mode setting under the F3 SET function (see p.
  • Page 42: F8 Lout

    CS-1708 / CS-1716 User Manual F8 LOUT: LOUT (Log out) logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD.
  • Page 43: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device (CS-1708 / CS-1716) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  • Page 44: Starting The Upgrade

    CS-1708 / CS-1716 User Manual 4. Shut down the computers on your CS-1708 / CS-1716 installation. 5. From your KVM switch console, bring up the OSD (see p. 23) and select the F4ADM function. 6. Scroll down to FIRMWARE UPGRADE (see p. 32). Press [Enter], then press [Y] to invoke Firmware Upgrade Mode For your reference, the current firmware upgrade version displays on the screen.
  • Page 45 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel.
  • Page 46 CS-1708 / CS-1716 User Manual 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s...
  • Page 47: Upgrade Succeeded

    The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. 2004-04-27...
  • Page 48: Upgrade Failed

    CS-1708 / CS-1716 User Manual Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.
  • Page 49: Firmware Upgrade Recovery

    Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you begin a firmware upgrade, but decide not to proceed with it. When the Mainboard firmware upgrade fails. When the I/O firmware upgrade fails. Note: If one of the cascaded switches fails to upgrade successfully, unplug it from the installation and perform the recovery and upgrade operation independently.
  • Page 50 CS-1708 / CS-1716 User Manual Notes: 2004-04-27...
  • Page 51: Appendix

    65 - 80 193 - 208 81 - 96 209 - 224 97- 112 225 - 240 113 - 128 241 - 256 CS-1708: Computers Computers 1 - 8 65 - 72 9 - 16 73 - 80 17 - 24...
  • Page 52: Clear Login Information

    CS-1708 / CS-1716 User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for exam- ple), you can clear the login information with the following procedure: 1.
  • Page 53: Rack Mounting

    The Firmware Upgrade Utility Rack Mounting The CS-1708 / CS-1716 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1.
  • Page 54: Specifications

    CS-1708 / CS-1716 User Manual Specifications Function CS-1708 Computer Connections CPU Port Selection Hotkeys; OSD LEDs On Line 8 (Orange) Selected 8 (Green) Power 1 (Blue) Station ID 2 x 7 Segments Console Keyboard 1 x USB Type A Connectors...
  • Page 55: Osd Factory Default Settings

    OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode...
  • Page 56: Troubleshooting

    CS-1708 / CS-1716 User Manual Troubleshooting Symptom Possible Cause After Operating System When you install a Sun or Mac computer, installation, not properly set for before you run it for the first time you must set my Sun/Mac its port.

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