ATEN CS-1708 User Manual
ATEN CS-1708 User Manual

ATEN CS-1708 User Manual

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Summary of Contents for ATEN CS-1708

  • Page 1 USB KVM Switch CS-1708 CS-1716 User Manual www.aten.com...
  • Page 2: Rohs

    CS-1708 / CS-1716 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    CS-1708 / CS-1716 User Manual User Information Online Registration Be sure to register your product at our online support center: International – http://support.aten.com North America – http://www.aten-usa.com/product_registration Telephone Support International – 886-2-8692-6959 North America – 1-888-999-ATEN User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
  • Page 4: Package Contents

    © Copyright 2007 ATEN® International Co., Ltd. Manual Part No. PAPE-0228-1AT Printing Date: 07/2007 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 5: Table Of Contents

    CS-1708 / CS-1716 Rear View ........7...
  • Page 6 North America ......... . . 46 CS-1708 / CS-1716 Connection Tables ......47 CS-1708 .
  • Page 7: About This Manual

    Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings. Chapter 7, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS-1708 / CS-1716's firmware with the latest available versions. An Appendix, provides specifications and other technical information...
  • Page 8: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers International – http://www.aten.com North America –...
  • Page 9: Introduction

    The Master View CS-1708 and CS-1716 KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor). A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers. As many as 31 additional switches can be added in a daisy chain configuration, allowing up to 512 computers to be controlled from a single keyboard-monitor- mouse console.
  • Page 10 CS-1708 / CS-1716 User Manual Since a single console manages all of the computers on your installation, a CS- 1708 / CS-1716 KVM switch setup: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up;...
  • Page 11: Features

    Features A single KVM console (USB Keyboard, Monitor, and USB Mouse) controls 8 (CS-1708) or 16 (CS-1716) computers - daisy chain up to 31 additional units - control up to 256 or 512 computers from a single console Hot pluggable - add or remove computers for maintenance without...
  • Page 12: Hardware Requirements

    CS-1708 / CS-1716 User Manual Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A USB mouse A USB keyboard Computers The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.
  • Page 13: Cs-1708 / Cs-1716 Front View

    1. Introduction CS-1708 / CS-1716 Front View...
  • Page 14 - such as the end of a paper clip, or a ball point pen. Power LED The Power LED lights to indicate that the CS-1708 is powered up and ready to operate. Station ID LED The switch's Station ID is displayed here.
  • Page 15: Cs-1708 / Cs-1716 Rear View

    1. Introduction CS-1708 / CS-1716 Rear View...
  • Page 16 CS-1708 / CS-1716 User Manual Component Description Daisy Chain When Daisy Chaining Units, the cables plug in here. The Ports port on the left is the Chain In port; the one on the right is the Chain Out port. KVM Port The cables that link to the computers plug in here.
  • Page 17: Installation

    Keyboard Power On function. Rack Mounting The CS-1708 / CS-1716 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit do the following: 1.
  • Page 18: Single Stage Installation

    CS-1708 / CS-1716 User Manual Single Stage Installation Refer to the installation diagrams on the next page as you perform the following steps. The numbers in the diagrams correspond to the steps: 1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports located on the unit's rear panel.
  • Page 19: Single Stage Installation Diagram

    2. Installation Single Stage Installation Diagram USB Cable Connection...
  • Page 20: Daisy Chaining

    (First Station Out to Second Station In, Second Station Out to Third Station In, etc.). Note: You cannot use the Chain In port of the First Station CS-1708 / CS- 1716, since it is the highest level parent.
  • Page 21: Daisy Chain Installation Diagram

    2. Installation Daisy Chain Installation Diagram...
  • Page 22 CS-1708 / CS-1716 User Manual This Page Intentionally Left Blank...
  • Page 23: Basic Operation

    Basic Operation Hot Plugging The CS-1708 / CS-1716 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work...
  • Page 24: Port Id Numbering

    2. Wait 10 seconds, then plug the power adapter back in. 3. After the CS-1708 / CS-1716 is up, Power On the computers. Note: If you have shut down more than one Station, power up the highest...
  • Page 25: Osd Operation

    When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F3:SET F5:SKP F7:SCAN X F2:LIST F4:ADM F6:BRC F8:LOUT ADMINISTRATOR LIST:ALL SN PN NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 MAIL SERVER 1...
  • Page 26: Osd Navigation

    CS-1708 / CS-1716 User Manual Please note the following: The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 ADM function. OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
  • Page 27: Osd Main Screen Headings

    4. OSD Operation OSD Main Screen Headings SN-PN This column lists the Port ID numbers (Station Number - Port Number) for all the KVM ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press Enter. If a port has selected for Quick View scanning (see SET QUICK VIEW PORTS, page 25), an arrowhead displays in this column to indicate so.
  • Page 28: F1 Goto

    CS-1708 / CS-1716 User Manual F1 GOTO GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID. To use the Name method, key in 1; key in the port's Name; then press [Enter].
  • Page 29: F3 Set

    4. OSD Operation F3 SET This function allows the Administrator and each User to set up their own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1.
  • Page 30 CS-1708 / CS-1716 User Manual (Continued from previous page.) Setting Function PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).
  • Page 31: F4 Adm

    4. OSD Operation F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 32 CS-1708 / CS-1716 User Manual (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names.
  • Page 33 4. OSD Operation (Continued from previous page.) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. Note: Only the Ports currently chosen for the LIST view on the main OSD screen (see F2 LIST, page 20), show up here. To select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, then press [Space].
  • Page 34 If this occurs, please contact technical support for further information. FIRMWARE In order to upgrade the CS-1708 / CS-1716’s firmware (See UPGRADE chapter 5), you must first enable Firmware Upgrade Mode with this setting.
  • Page 35: F5 Skp

    4. OSD Operation F5 SKP Skip (SKP) Mode enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 21).
  • Page 36: F6 Brc

    CS-1708 / CS-1716 User Manual F6 BRC F6 is an Administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 37: F7 Scan

    4. OSD Operation F7 SCAN The SCAN function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see page 22).
  • Page 38: F8 Lout

    CS-1708 / CS-1716 User Manual F8 LOUT LOUT (Log out) logs you out of OSD control of the computers, and blanks the Console screen. After using this function you must log in all over again to regain access to the OSD.
  • Page 39: Hotkey Operation

    Chapter 5 Hotkey Operation The CS-1708 / CS-1716 's hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See HOTKEY COMMAND MODE, page 22, for details.
  • Page 40: Hotkey Port Access

    CS-1708 / CS-1716 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The CS-1708 / CS-1716 provides the following Hotkey Port Access features: Selecting the Active Port Auto Scan Mode Selecting the Active Port:...
  • Page 41: Hotkey Configuration

    5. Hotkey Operation While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P, or with a Left Click of the mouse. During the time that Auto Scanning is paused, the Command Line displays: Auto Scan: Paused.
  • Page 42: Platform Setup

    CS-1708 / CS-1716 User Manual Platform Setup The CS-1708 / CS-1716's default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the table below.
  • Page 43: Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 44: Sun Keyboard

    CS-1708 / CS-1716 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
  • Page 45: The Firmware Upgrade Utility

    Chapter 7 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them.
  • Page 46: Starting The Upgrade

    CS-1708 / CS-1716 User Manual (Continued from previous page.) 4. Shut down all of the computers - but not the Stations - on your KVM installation. 5. From your KVM switch console, bring up the OSD (see page 17) and select the F4 ADM function.
  • Page 47 7. The Firmware Upgrade Utility 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
  • Page 48 CS-1708 / CS-1716 User Manual 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's...
  • Page 49: Upgrade Succeeded

    7. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry.
  • Page 50: Firmware Upgrade Recovery

    CS-1708 / CS-1716 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see Preparation, page 37), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails.
  • Page 51: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 52 CS-1708 / CS-1716 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.
  • Page 53: Rack Mounting

    Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 54: Technical Support

    CS-1708 / CS-1716 User Manual Technical Support International Email Support Email your questions and concerns to: support@aten.com Online Support 1. Online technical support is available to ALTUSEN cus- tomers through our e-Support Center: Technical Support http://support.aten.com Troubleshooting 2. Online troubleshooting that describes the most com-...
  • Page 55: Cs-1708 / Cs-1716 Connection Tables

    CS-1708 / CS-1716 Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control: CS-1708 Computers Computers Computers Computers 1 - 8 65 - 72 129 - 136...
  • Page 56: Administrator Login Failure

    CS-1708 / CS-1716 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.
  • Page 57: Specifications

    Specifications Function CS-1708 CS-1716 Computer Direct Connections 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD; Hotkeys Connectors Console Keyboard 1 x USB Type A Ports Video 1 x HDB-15 F Mouse 1 x USB Type A KVM Ports...
  • Page 58: Osd Factory Default Settings

    CS-1708 / CS-1716 User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode...
  • Page 59: Troubleshooting

    Troubleshooting Symptom Possible Cause Action After installation, my Operating System not When you install a Sun or Mac Sun/Mac computer properly set for its computer, before you run it for the first does not boot. port. time you must set the correct operating system for the port it is connected to, otherwise, it will not boot.
  • Page 60: Limited Warranty

    CS-1708 / CS-1716 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
  • Page 61 Index recovery switch, 8 Forgotten Password, 48 Activate Beeper, 24 Front View ADM, 23 CS-1708, 5 Administrator functions, 23 CS-1716, 5 Administrator Login Failure, 48 Auto Scanning, 29 Scan Duration, 22 GOTO, 20 Beeper Hardware Requirements Activate, 24 Cables, 4...
  • Page 62 CS-1708 / CS-1716 User Manual Online Safety Instructions Registration, iii General, 43 Rack Mounting, 45 Factory Default Settings, 50 SCAN, 29 Functions, 19 Scan Duration, 22 Hotkey, 21 SCAN/SKIPMODE, 22 Logout, 30 Screen Blanker, 22 Main Screen Headings, 19 SET, 21...

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