Troubleshooting - Pfaff Passport 2.0 Owner's Manual

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Troubleshooting

For further information please contact your local authorized PFAFF® dealer.
Problem/cause
General problems
Fabric does not move?
The needle breaks?
The machine will not sew?
The sewing machine function buttons do not
respond to touch?
The machine skips stitches
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
Is the correct presser foot used?
Is the needle too small for the thread?
Needle thread breaks
Did you insert the needle properly?
Did you insert a wrong needle?
Is the needle bent or blunt?
Did you thread the machine properly?
Is the needle too small for the thread?
Are you using poor thread with slubs or thread
which has become dry?
Is a correct spool cap used?
Is the best spool pin position used?
Is the stitch plate hole damaged?
Bobbin thread breaks
Did you insert the bobbin properly?
Is the stitch plate hole damaged?
Is the bobbin area clean?
Is the bobbin wound correctly?
28
Make sure that the feed dogs are not lowered.
Insert needle correctly, see page 17.
Attach correct needle for the fabric.
Check that all plugs are securely plugged into the
machine and into the wall socket.
Push bobbin winder lever to sewing position.
The sockets and function buttons on the machine
can be sensitive to static electricity. If the buttons
do not respond to touch, turn the machine OFF and
then ON again. If the problem persists, contact your
local authorized PFAFF® dealer.
Insert needle correctly, see page 17.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Attach correct presser foot.
Make sure the needle is correct for the thread and
fabric.
Insert needle correctly, see page 17.
Use needle system 130/705 H.
Insert a new needle.
Check how the machine is threaded.
Change the needle to the proper size for the thread.
Change to a new higher quality thread purchased
from an authorized PFAFF® dealer.
Attach a spool cap of the right size for the actual
thread spool.
Try a different spool pin position (vertical or
horizontal).
Change the stitch plate.
Check the bobbin thread.
Change the stitch plate.
Clean lint from bobbin area.
Wind a new bobbin.

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