VeriFone Vx570 Quick Reference Manual page 3

REPORT
AUTH ONLY
Prints Auth Only transactions in the open batch.
1. Press the Reports key.
If Password: appears, key in the designated
password. (See "Password Prompting.")
The REPORTS menu appears.
2. Select Auth Only Rpt.
If 1 = "Merchant Name" appears, select a merchant.
(See "Multi-Merchant Prompting.")
The terminal prints the report; the REPORTS menu
reappears.
3. To return to the Debit/Credit menu, press X .
BATCH HISTORY
Reprints Settlement reports by date.
1. Press the Reports key.
If Password: appears, key in the designated
password. (See "Password Prompting.")
The REPORTS menu appears.
2. Select Batch History.
3. To print Batch history for a specific date, select Date;
otherwise, select All to print all stored Batch records.
If 1 = "Merchant Name" appears, select a merchant.
(See "Multi-Merchant Prompting.")
If Settlement Date: appears, key in the Settlement
date (MM/DD/YY).
The terminal prints the report; the BATCH HIST
RPTS menu appears.
X
4. To return to the Debit/Credit menu, press twice.
BATCH REVIEW
Retrieves transactions in the open batch.
Note: To reprint a Merchant receipt for a "receiptless"
transaction, follow this procedure.
1. Select Batch Review.
If Password: appears, key in the designated
password. (See "Password Prompting.")
If 1 = "Merchant Name" appears, select a merchant.
(See "Multi-Merchant Prompting.")
Retrieve By: appears.
2. To retrieve transactions by Clerk ID, select Clrk; to
retrieve by Card number, select Acct; to retrieve by
Invoice number, select Inv#.
REPORT
Either Clerk Id:, or Last 4 digits:, or Invoice Number:
appears.
3. Key in the required data (depending on the entry
screen).
A transaction record appears.
If necessary, scroll through other records until the
desired record appears .
4. To return to the Debit/Credit menu, press .
X
OR
To print a Merchant copy for a "receiptless"
transaction:
a. Press the Reprint key while the transaction record
is displayed.
A Merchant copy prints.
X
b. Press twice to return to the Debit/Credit
menu.
c. To print a Customer copy, follow the "REPRINT"
procedure. (Make sure to select Any Receipt when
prompted. When Invoice Number: appears, key in
the Invoice number found on the Merchant copy.)
CLERK DETAIL
Prints clerk activity details of the open batch.
1. Press the Reports key.
If Password: appears, key in the designated
password. (See "Password Prompting.")
The REPORTS menu appears.
2. Select Server Reports.
The Server Report menu appears.
3. Select Detail Report.
Clrk Rpt Options appears.
4. Select All to print the report for all clerks; otherwise,
select One to print the report for a single clerk.
If Clerk Id: appears, key in the Clerk ID for which the
terminal should print the report.
The terminal prints the report; the Server Report
menu reappears.
X
5. To return to the Debit/Credit menu, press twice.
AUTHORIZATION
AUTH ONLY (SWIPE/MANUAL ENTRY)
Obtains approval for future purchase (not captured in batch).
Card: credit only.
1. Select Auth Only.
If Password: appears, key in the designated
password. (See "Password Prompting.")
If 1 = "Merchant Name" appears, select a merchant.
(See "Multi-Merchant Prompting.")
Swipe or Enter Acct #: appears.
2 Swipe the credit card. OR Enter the Card number:
a. Key in the Card number.
Exp Date (MMYY): appears.
b. Key in the Expiry date.
If Password: appears, key in the Manager or
Supervisor password.
If Card Present appears, select Yes if the card is
present; otherwise, select No.
If Imprint Card Press Enter Key appears, imprint the
card, and press .
If Commercial Card? appears, select Yes if the card
is a commercial card; otherwise, select No.
If Last 4 digits: appears, key in the last four digits
of the Card number.
If Invoice Number: appears, key in the number.
If Clerk Id: appears, key in the Clerk ID.
If Logon appears, select Yes. When Password:
appears, key in the Clerk password.
If Order Number: appears, key in the Order number.
Amount: appears.
3. Key in the Authorization-only amount.
If Tax Amt: appears, key in the Tax amount.
If Tax Exempt? appears, select Yes if there is no tax;
otherwise, select No, and key in the Tax amount.
If V-Code: appears, key in the 3 or 4-digit Verification
code found on the credit card. OR
Press if there is no code or it is not legible.
If Code Present? appears, select No if the card has no
code; otherwise, select Xread (code not legible).
If Address: appears, key in the cardholder's address.
If Zip Code: appears, key in the cardholder's ZIP code.
The terminal communicates with the Moneris Host.
4. For receipt information, see "Handling Receipts."
RECEIPTS
HANDLING RECEIPTS
Following terminal-to-Host communications, it may
be necessary to take some of the following actions:
If receipts are not printed (for a signatureless
transaction), do nothing. The terminal returns
to the Debit/Credit menu.
If Tear Receipt Press Enter appears, press
.
The terminal prints the Customer copy.
If Print Customer Copy? appears, select Yes to print
a Customer copy; otherwise, select No.
If the Merchant copy prints:
Retain it for your records.
If a signature line appears, obtain the cardholder's
signature if they are present.
If "NO SIGNATURE REQUIRED" appears, do not
obtain a signature.
If the Customer copy prints:
Give it to the cardholder if they are present;
otherwise, consider mailing it to them.
If a signature line appears, sign it, and then give
this copy to the cardholder if they are present;
otherwise, consider mailing it to them.
REPRINT
Reprints the Merchant and optional Customer copy of
Note: To reprint receipts for a "receiptless"
the receipt.
transaction, print a Merchant copy first. (See
"BATCH
REVIEW.")
1. Press the Reprint key.
If Password: appears, key in the designated
password. (See "Password Prompting.")
The REPRINT menu appears.
2. To reprint a receipt for the previous transaction,
select Last Receipt. To reprint another transaction,
select Any Receipt.
If 1 = "Merchant Name" appears, select a merchant.
(See "Multi-Merchant Prompting.")
If Invoice Number: appears, key in the Invoice
number of the transaction receipt to be printed.
The terminal prints the Merchant copy.
If Tear Receipt Press Enter appears, press
.
(The terminal prints the Customer copy.)
If Print Cust Copy? appears, select Yes if you wish
to print a Customer copy; otherwise, select No.
The terminal returns to the Debit/Credit menu.