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TROUblESHOOTINg
DISplAY IS blANK
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating & cooling
system is on .
• Make sure furnace door is closed securely.
TEMpERATURE SETTINgS DO NOT CHANgE
Make sure heating and cooling temperatures are set to
acceptable ranges:
• Heat: 40° to 90°F (4° to 32°C).
• Cool: 50° to 99°F (10° to 37°C).
HEATINg SYSTEM DOES NOT RESpOND
("HEATINg" AppEARS ON SCREEN)
• Check for 24VAC at the equipment on the secondary
side of the transformer between power and
common. If voltage is not present, check the heating
equipment to find the cause of the problem .
• Check for 24VAC between the heat terminal (W)
and the transformer common. If 24VAC is present,
the thermostat is functional . Check the heating
equipment to find the cause of the problem .
• Check for loose or broken wires between the
thermostat and the heating equipment .
COOlINg SYSTEM DOES NOT RESpOND
("COOlINg" AppEARS ON SCREEN)
• Check for 24VAC at the equipment on the secondary
side of the transformer between power and
common. If voltage is not present, check the cooling
equipment to find the cause of the problem
• Check for 24VAC between the cooling terminal (Y)
and the transformer common. If 24VAC is present,
the thermostat is functional . Check the cooling
system to find the cause of the problem .
• Check for loose or broken wires between the
thermostat and the cooling equipment .
fAN DOES NOT TURN ON IN A CAll fOR HEAT
• Check System Setting 07 (Fan Control), to make sure
the fan control is properly set to match the type of
system (see page 8) .
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HEAT pUMp ISSUES COOl AIR IN HEAT MODE,
OR WARM AIR IN COOl MODE
• Check System Setting 03 (O/B Operation) to make
sure the reversing valve operation matches the heat
pump .
HEAT/COOl bOTH ON AT SAME TIME
• Check SW1 (Equipment Type), to make sure it is set
to match the installed heating/cooling equipment
(see page 8) .
• Check to make sure heating and cooling wires are
not shorted together .
HEATINg EQUIpMENT IS RUNNINg IN
COOl MODE
• Check SW1 (Equipment Type), to make sure it is set
to match the installed heating/cooling equipment
(see page 8) .
"HEATINg" IS NOT DISplAYED
• Check Installer System Setting number 04
(Control Setup) is set correctly .
• Change the System Mode to Heat, and set
the temperature level above the current room
temperature .
"COOlINg" IS NOT DISplAYED
• Check Installer System Setting number 04
(Control Setup) is set correctly .
• Change the System Mode to Cool, and set
the temperature level below the current room
temperature .
HUMIDIfIER DOES NOT OpERATE IN
AUTO MODE
• Check Installer System Setting number 15 (Outdoor
Sensor) is set to yes .
• Verify that the outdoor sensor is functioning
correctly . If the sensor is functioning correctly the
outdoor temperature will display in the outdoor
temperature location (see Home Screen on page 17
for the location) .
ERROR CODES
If the thermostat enters an error mode, all outputs are turned off. The thermostat attempts to recover every 10 minutes.
Error code
Message
01
"SENSOR ERROR"
02
04
"EEPROM ERROR"
06
"REMOTE SENSOR ERROR"
07
THERMOSTAT fEATURES
• Remote access and control over Wi-Fi.
• Indoor air quality control.
– Humidification automatic or manual control .
– Dehumidification .
– Event-Based
air cleaning .
™
– Ventilation with temperature and humidity limits .
• Temperature control.
• Heat Blast
raises the room temperature 3°F to 5°F.
®
• Large touch screen with adjustable backlight –
constant backlight option available .
• Message center provides feedback and instructions.
• 7 day programmability.
Error Description
Open temperature sensor circuit
Shorted temperature sensor circuit
Error in permanent memory
Open remote temperature sensor circuit
Shorted remote temperature sensor circuit
• Displays room temperature, room humidity,
temperature setting, and outdoor temperature.
• Air filter, humidifier, dehumidifier, and HVAC service
reminders .
• Programmable fan control with fan circulation mode.
• Easy to use temperature control can override program
schedule at any time .
• Progressive recovery ensures proper temperature at
the start of a program event .
• Built in compressor protection prevents damage to
your equipment .
• System test mode.
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