Troubleshooting - Samsung RS27FDBTNSR Series Quick Start Manual

5. Troubleshooting

PROBLEM
Fridge or
freezer
compartment
too warm.
(Low cooling
power)
Frozen food
in fridge
compartment.
Vibration or
rattling sounds.
Refrigerator
has odor.
Ice cubes have
odor.
Water
dispenser does
not work.
POSSIBLE CAUSES
Master power control set to O (OFF).
Refrigerator is unplugged.
Temperature controls set at the warmest
setting.
Refrigerator installed in a place exposed to
direct sunlight and in the vicinity of heater.
Fridge control setting is too cold.
Refrigerator installed in a too cold place.
Food containing lots of water is placed closer
to the cold air discharging port.
The floor is slanted or it is not firm enough.
There is something blocking the ventilation in
the machine compartment on the top.
Dishes are stored without being wrapped in
plastic.
Meat, fish and chicken are put in the
refrigerator without plastic packing.
Foods are stored for too long.
Ice cubes are made with tap water.
Interior of refrigerator needs cleaning.
Ice storage bin needs cleaning.
Food dropped on the shelf.
Water supply line is turned off.
Water supply line is not connected properly.
WHAT TO DO
Switch on the power ("I" pressed).
Plug in the power plug again.
Press the FRE. TEMP/REF. TEMP button and
set it colder.
Keep the refrigerator away from direct sunlight
and heating appliances.
Press the temperature control button and set
to a warmer setting.
When the ambient temperature is lower than
41 ºF (5 ºC), food can become frozen.
Put food containing lots of water on the front
part of the self.
Move the refrigerator and put it on a hard
leveled floor.
If there is anything blocking the ventilation,
remove it.
Make sure to put lids on containers dishes
wrapped.
Put them in clean plastic bags and tie up their
tops before storing them.
Foods stored for a long time could have odors.
Water could contain chlorine sending out
odors. Make ice with filtered water.
Clean the interior of the refrigerator frequently
to remove food smells.
Wipe the surface of the ice bin frequently.
Wipe it away completely.
Turn on water supply.
Review the installation manual or contact our
service center.