AT&T TL7610 User Manual page 50

Maintenance and Troubleshooting
Troubleshooting
I hear other
calls while using
my headset.
I cannot hear a
ring tone from
the headset
when there is
an incoming
call.
• Relocate your headset base to a higher
location. You may experience better
reception by elevating the headset base.
• If the other phones in your home are
having the same problem, the problem is in
your wiring or local service. Contact your
local telephone company (charges may
apply).
• Disconnect the headset base from the
telephone jack, and plug in a different
telephone. If you still hear other calls,
the problem is probably in your building's
wiring or local service. Call your local
telephone company.
• If you have pressed MUTE/
headset when it is ringing, it mutes the ring
tone of the headset. The ring tone resumes
on the next call.
• If you are using a handset lifter, see the
TL7000 handset lifter user's manual.
• You may have too many extension phones
on your telephone line to allow all of them
to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might
be limiting the operating range. Try moving
the headset base to another location,
preferably on an upper floor.
44
on the
FLASH