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Netfinity 5100 Type 8658 Models
11Y, 21Y, 31Y, 41Y, 51Y, 1RY,
2RY, 3RY, 4RY, 5RY
S10K-2615-00

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Summary of Contents for IBM Netfinity 5100 8658 11Y

  • Page 1 Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY S10K-2615-00...
  • Page 2 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
  • Page 3: About This Manual

    Netfinity 5100 server. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.
  • Page 4: Ibm Online Addresses

    File download address is: http://www.us.pc.ibm.com/files.html IBM Online Addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,...
  • Page 5: Table Of Contents

    IBM Online Addresses. . iv General checkout . General information . Features and specifications . What your IBM Netfinity 5100 offers . Reliability, availability, and serviceability features . Server controls and indicators Starting the server . 11 Operator Information panel .
  • Page 6 Using passwords . . 47 Power-on password . . 47 Administrator password . . 49 Bypassing an unknown power-on password . . 49 Using the SCSISelect utility program . . 50 Starting the SCSISelect utility program . 50 Choices available from the SCSISelect menu .
  • Page 7 Advanced System Management ports . 110 Cabling the server . 111 Netfinity Manager . . 113 Managing your IBM Netfinity server with Netfinity Manager . . 113 Netfinity Manager documentation . . 114 Netfinity Manager system requirements . . 114...
  • Page 8 Netfinity Manager service descriptions . 140 Advanced System Management . . 141 Alert Manager . 141 Alert on LAN configuration . . 142 Capacity Management . . 142 Cluster Manager . . 142 Critical File Monitor . . 142 DMI Browser . .
  • Page 9 SCSI error codes . 178 Temperature error messages . . 178 Fan error messages. . 179 Power error messages . . 180 System shutdown . 181 Voltage related system shutdown . . 181 Temperature related system shutdown . . 182 DASD checkout .
  • Page 10 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 11: General Checkout

    Do not run all tests in looped mode, as this could enable the DASD diagnostic tests. 2. If multiple error codes are displayed, diagnose the first error code displayed. © Copyright IBM Corp. 2000...
  • Page 12 3. If the computer hangs with a POST error, go to the “POST error codes” on page 171. 4. If the computer hangs and no error is displayed, go to “Undetermined Problems” on page 183. 5. Power supply problems, see “Power supply LED errors”...
  • Page 13: General Information

    You will need these numbers when you register your server with IBM. To register your server, go to the following World Wide Web address: http://www.ibm.com/pc/register...
  • Page 14 v Non-hot-swap: Three 5.25-inch (one used by CD-ROM drive) PCI expansion slots: v Three 33 MHz/ 64-bit slots v Two 33 MHz/ 32-bit slots Power supplies: 250 W (115-230 Vac) v Standard: One, non-hot-swappable v Maximum: Three, only with optional power backplane that enables multiple power supplies and hot-swappability Video:...
  • Page 15: What Your Ibm Netfinity 5100 Offers

    – Maximum: 265 V ac v Input kilovolt-amperes (kVA) approximately: – Minimum: 0.08 kVA – Maximum: 0.42 kVA What your IBM Netfinity 5100 offers The unique design of your server takes advantage of advancements in symmetric multiprocessing (SMP), data storage, Your server combines:...
  • Page 16 provides a full 500 watts of power. If the average load on your server is less than 250 watts and a problem occurs with one of the power supplies, the other power supply can handle the load (redundant power). If the average load on your server is greater than 250 watts, and you have installed a second power supply, you can install a third, optional power supply to provide...
  • Page 17: Reliability, Availability, And Serviceability Features

    In addition, the ServerGuide CDs include a variety of application programs such as IBM Update Connector to help keep your server BIOS and microcode updated, and IBM Netfinity Manager for systems management.
  • Page 18: Server Controls And Indicators

    v Error codes and messages v System error logging v Upgradable BIOS, diagnostics, and Netfinity Advanced System Management Processor code v Automatic restart after a power failure v Parity checking on the SCSI and PCI buses v Error checking and correcting (ECC) memory v Redundant hot-swap power supply option v Redundant hot-swap cooling v Redundant Ethernet capabilities (with optional adapter)
  • Page 19 Cover release latch Reset button Power control button Power control button shield (if installed) General information...
  • Page 20 Rack model Cover release latch Serial number Hard disk drive activity light Hard disk drive status light Reset button Power control button Power control button shield (if installed) Operator information panel Reset Button: Press this button to reset the server and run the power-on self-test (POST).
  • Page 21: Starting The Server

    Rear view (tower shown) AC power LED DC power LED AC Power Light: This light provides status information about the power supply. During normal operation, both the AC and DC Power lights are on. For any other combination of lights, see “Power supply LEDs” on page 19. DC Power Light: This light provides status information about the power supply.
  • Page 22 v If the server is activated and a power failure occurs, the server will start automatically when power is restored. v Pressing the Reset button resets the server and runs the power-on self-test. v The server can also be powered on by the Netfinity Advanced System Management Processor.
  • Page 23 Watch for the System Power light on the operator information panel to stop blinking. General information...
  • Page 24: Operator Information Panel

    Operator Information panel The operator information panel on the front of the server contains status lights. LINK Information light System error light Ethernet transmit/receive activity light Ethernet link status light Ethernet speed light Power-on light POST complete light SCSI hard disk drive in-use light Power-on light This green LED lights when system power is present in the server.
  • Page 25 not have redundant power. An LED on the diagnostic panel on the system board will also be on. System Error Light: This amber LED lights when a system error occurs. An LED on the diagnostic panel on the system board will also be on to further isolate the error.
  • Page 26 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 27: Diagnostics

    If POST detects a problem, more than one beep sounds and an error message appears on your screen. See “Beep Symptoms” on page 159 and “POST error codes” on page 171 for more information. © Copyright IBM Corp. 2000...
  • Page 28: Event/Error Logs

    Notes: 1. If you have a power-on password or administrator password set, you must type the password and press Enter, when prompted, before POST will continue. 2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message.
  • Page 29: Power Supply Leds

    feature helps you isolate the problem if an error causes the server to shut down. See “Light path diagnostics table”. Power supply LEDs The AC and DC Power LEDs on the power supply provide status information about the power supply. See “Power supply LED errors”...
  • Page 30: Diagnostic Programs And Error Messages

    Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
  • Page 31: Starting The Diagnostic Programs

    Result can be one of the following: Passed: This result occurs when the diagnostic test completes without any errors. Failed: This result occurs when the diagnostic test discovers an error. User Aborted: This result occurs when you stop the diagnostic test before it is complete. Not Applicable: This result occurs when you specify a diagnostic test for a device that is not present.
  • Page 32: Viewing The Test Log

    Notes: a. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. b. The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server. c.
  • Page 33: Diagnostic Error Message Tables

    Download a BIOS flash diskette from the World Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server. The flash memory of your server contains a protected area that cannot be overwritten. The recovery boot block is a section of code in this protected area that enables the server to start up and to read a flash diskette.
  • Page 34: Troubleshooting The Ethernet Controller

    When programming is underway, a further progress report, Programming block n of 7 yy%, is displayed. When recovery is complete, Recovery complete, remove the diskette and return boot block switch to the off position before rebooting is displayed. 6. Remove the flash diskette from the diskette drive. 7.
  • Page 35: Ethernet Controller Troubleshooting Chart

    sure that the hub and network are operating and that the correct device drivers are loaded. – The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller LAN speed is 100 Mbps. v Make sure that you are using the correct device drivers, supplied with your server.
  • Page 36 Table 1. Ethernet troubleshooting chart (continued) Ethernet Suggested Action controller problem Ethernet Link Check the following: Status light does v Make sure that the hub is turned on. not light. v Check all connections at the Ethernet controller and the hub. v Check the cable.
  • Page 37: Ethernet Controller Messages

    Table 1. Ethernet troubleshooting chart (continued) Ethernet Suggested Action controller problem The Ethernet Check the following: controller v Run diagnostics for the Ethernet controller. stopped working v Try a different connector on the hub. without apparent v Reinstall the device drivers. Refer to your cause.
  • Page 38 I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. PCNTNW-NW-072 A resource tag is unavailable.
  • Page 39 Table 2. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller (continued) PCNTNW-NW-079 The Multiple Link Interface Driver (MLID) did not initialize MSMTx Free Count. Explanation: The MSMTx Free Count is not initialized correctly. Action: Restart the server. PCNTNW-NW-086 The driver parameter block is too small.
  • Page 40: Network Driver Interface Specification 2.01 (Os/2) Driver Messages

    Table 2. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller (continued) PCNTNW-NW-164 The device was not found. Explanation: The driver cannot find an Ethernet controller in the server. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs”...
  • Page 41 Table 3. NDIS 2.01 (OS/2) driver messages for the Ethernet controller (continued) PCNTND-7 A Protocol Manager device error occurred. Explanation: The NDIS stack is not configured correctly. Action: Check and correct your configuration. PCNTND-8 Bad status for the Protocol Manager. Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.
  • Page 42: Ndis 4.0 (Windows Nt) Driver Messages

    Table 3. NDIS 2.01 (OS/2) driver messages for the Ethernet controller (continued) PCNTND-23 WARNING: PCNET IRQ found = xx Explanation: The interrupt request (IRQ) setting (xx) in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI Slot/Device...
  • Page 43: Unix Messages

    Table 4. NDIS (Windows NT) driver messages for the Ethernet controller ™ PermaNet Server: No Secondary Adapter Found. Grouping Mode is disabled. Explanation: The failover option requires an adapter that is compatible with the device driver of the Ethernet controller on the system board. No such adapter was found.
  • Page 44 No more devices to open. Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.
  • Page 45 Run the NETCONFIG program to search for another Ethernet controller. pnt0-26 The DMA number is not necessary for PCI device. Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.
  • Page 46: Power Checkout

    184). For specific problems, see “Power error messages” on page 180. Replacing the battery IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 47 CAUTION: When replacing the battery, use only IBM Part Number 10L6432 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 48: Temperature Checkout

    c. Use your thumb and index finger to pull the battery from under the battery clip. d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip. 3. Insert the new battery: a.
  • Page 49 v The top cover is removed for no longer than 30 minutes while the server is operating v The processor housing cover covering the processor and memory area is removed for no longer that ten minutes while the server is operating v A removed hot-swap drive is replaced within two minutes of removal v Cables for optional adapters are routed according to the...
  • Page 50 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 51: Configuring The Server

    50 for more information. v ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation.
  • Page 52: Starting The Configuration/Setup Utility Program

    Configuration/Setup main menu From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following: IBM Netfinity Setup - © IBM Corporation 1998 Configuration/Setup Utility • System Summary •...
  • Page 53 This choice appears on both the full and limited Configuration/Setup Utility menus. v System Information Select this choice to display information about your server. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields.
  • Page 54 Select this choice to set or change an administrator password. Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the system board. The administrator password provides access to all choices on the Configuration/Setup Utility main menu.
  • Page 55 Select this choice to modify settings that control features of the core chip set on the system board. Attention: Do not make changes here unless directed to do so by an IBM authorized service representative. – Cache Control Select this choice to enable or disable the microprocessor cache.
  • Page 56 operating system will not see the device. (This is equivalent to unplugging the device.) - If the on-board SCSI controller is disabled and no other controller and mass storage device are installed, operating system startup cannot occur. - If the video controller is disabled and no video adapter is installed, the server will have no video capability.
  • Page 57: Using Passwords

    Select this choice to cancel your changes and restore the factory settings. v Exit Setup If you have made any changes, the program will prompt you to save the changes or exit without saving the changes. Using passwords The System Security choice appears only on the full Configuration/Setup Utility menu.
  • Page 58 Note: As shown in the illustration, switch 8 is the one at the top of the switch block. PCI slot 5 64-bit (J44) PCI slot 4 64-bit (J39) PCI slot 3 64-bit (J34) PCI slot 2 32-bit (J32) PCI slot 1 32-bit (J27) To set the password override switch: 1.
  • Page 59: Administrator Password

    Administrator password Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.
  • Page 60: Using The Scsiselect Utility Program

    v Start the Configuration/Setup Utility program and change the power-on password. See GENC3CYS. v Change switch 8 of switch block 1 (SW1) on the system board to the opposite position to bypass the power-on password check. See D3MV1BMS. You can then start the Configuration/Setup Utility program and change the power-on password.
  • Page 61 v Configure/View Host Adapter Settings Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen. You can view or change the following controller settings: –...
  • Page 62 appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A. v Format Disk Attention: The Low-Level Format program erases all data and programs. Select this choice to perform a low-level format on a hard disk drive.
  • Page 63: Installing Options

    The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on. The following illustration shows the locations of major components in your server. Terminator card Microprocessor DIMM Power supply Adapter-retention bracket © Copyright IBM Corp. 2000...
  • Page 64: System Board Layout

    Adapter-support bracket Fan (blower) System board layout The illustrations in the following sections show the components on the system board. System board options connectors The following illustration identifies system-board connectors for user-installable options. PCI slot 1 32-bit (J27) DIMM 1 (J23) DIMM 2 (J21) DIMM 3 (J19) DIMM 4 (J18)
  • Page 65 PCI slot 2 32-bit (J32) Installing options...
  • Page 66: System Board Internal Cable Connectors

    System board internal cable connectors The following illustration identifies system-board connectors for internal cables. Fan 3 (J35) Main Power (J4) Power (J51) DASD (SCSI) system management (J5) Power system management (J12) Fan 1 (J59) Operator information panel (J50) Fan 2 (J60) On-off / Reset panel (J38) IDE (J31) Diskette (J26)
  • Page 67: System Board Switches And Jumpers

    Parallel port (J22) Video / Advanced System Management Process or port (J13) USB ports (J11) Ethernet ports (J9) Keyboard / mouse port (J6) Serial ports (J3) System board switches and jumpers The following illustration identifies the switches and jumpers on the system board. Installing options...
  • Page 68 Boot block jumper (J37) System board switch block (SW1) System board switch block The switch block contains microswitches 1-8. As pictured in this illustration, switch 8 is at the top of the switch block and switch 1 is at the bottom. The following table describes the function for each switch.
  • Page 69: System Board Led Locations

    Table 7. Switches 1-8 (continued) Switch Switch number description Clock frequency selection. The default setting is Off. When On, sets the host bus speed to 100 MHz. When Off, the host bus speed is 133 MHz. Reserved. The default setting is Off. Bypass power-on password.
  • Page 70 Secondary microprocessor failure (CR7) Primary microprocessor failure (CR1) Voltage regulator module (VRM2) failure (CR16) Integrated voltage regulator (VRM1) failure (CR4) Diagnostics panel Advanced System Management Processor error (CR70) Power-on (CR56) DIMM1 failure (CR23) DIMM2 failure (CR28) DIMM3 failure (CR18) DIMM4 failure (CR20) Table 9.
  • Page 71: Before You Begin

    Back up all important data before you make changes to disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Installing options...
  • Page 72: System Reliability Considerations

    System reliability considerations To help ensure proper cooling and system reliability, make sure: v Each of the drive bays has either a drive or a filler panel installed. v Each of the power supply bays has either a power supply or a filler panel installed. v The cover is in place during normal operations, or is removed for no longer than 30 minutes while the server is operating.
  • Page 73: Handling Static Sensitive Devices

    Handling static sensitive devices Static electricity, though harmless to you, can seriously damage server components or options. Note: When you are adding an internal option, do not open the static-protective package containing the option until you are instructed to do so. When you handle options and other server components, take these precautions to avoid damage from static electricity:...
  • Page 74: Removing The Left-Side Cover (Tower Model)

    Removing the left-side cover (tower model) Note: To remove or install a hot-swap hard disk drive or hot-swap power supply, it is not necessary to remove the cover. Cover release lever Left-side cover To remove the left-side cover of the tower model: 1.
  • Page 75: Removing The Cover (Rack Model)

    Removing the cover (rack model) Note: To remove or install a hot-swap hard disk drive or hot-swap power supply, it is not necessary to remove the cover. Top cover Right side latch Cover release lever Left side latch To remove the server top cover: 1.
  • Page 76: Removing The Server Door (Tower Model)

    Removing the server door (tower model) Release tab Door Flange To remove the server door: 1. Unlock and open the server door. 2. Locate the flange on the top edge of the door. 3. Press down on the flange while pressing out on the door;...
  • Page 77: Removing The Bezel (Rack Or Tower)

    Removing the bezel (rack or tower) Bezel-release lever Bezel To remove the bezel: 1. Move the blue bezel-release lever, following the curve of the lever opening. Note: The illustration shows a rack model. 2. Lift the bezel tabs out of the slots and pull the bezel away from the server front.
  • Page 78: Adapter Considerations

    PCI slot 5 64-bit (J44) PCI slot 4 64-bit (J39) PCI slot 3 64-bit (J34) PCI slot 2 32-bit (J32) PCI slot 1 32-bit (J27) Adapter considerations Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter.
  • Page 79: Installing An Adapter

    v PCI slots 1 and 2 are on PCI bus A and PCI slots 3, 4, and 5 are on PCI bus B. Both PCI buses are primary buses. The system scans PCI slots 1 through 5 to assign system resources; then the system starts (boots) the PCI devices in the following order, if you have not changed the default boot precedence: PCI slots 1 and 2, system board SCSI devices, and then PCI slots 3...
  • Page 80 Note: Check the instructions that come with the adapter for any requirements or restrictions. 4. Remove the expansion-slot cover: a. Press the arrow on the adapter-retention bracket release tab and remove the bracket. b. Slide the expansion-slot cover out of the server. Store it in a safe place for future use.
  • Page 81: Installing Internal Drives

    The following illustration shows the rerouting of the SCSI cable if you install a ServeRAID adapter (remove the cable from SCSI connector A (J17) on the system board and connect it to the RAID adapter). 11. If you have other options to install or remove, do so now;...
  • Page 82 Tower model Non-hot-swap bay D SCSI ID 0 Hard disk activity light Hard disk status light SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 8 SCSI ID 9 Hot swap bays Non-hot-swap bay C Non-hot-swap bay B Non-hot-swap bay A : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 83: Hot-Swap Drives

    Rack model SCSI ID 9 Non-hot-swap bay B Non-hot-swap bay C Non-hot-swap bay A Non-hot-swap bay D Hard disk activity light Hard disk status light SCSI ID 5 SCSI ID 4 SCSI ID 3 SCSI ID 1 SCSI ID 0 Hot swap bays Hot-swap drives Your server contains hardware that lets you continue to...
  • Page 84: Non-Hot-Swap Drives

    If you are installing a device with a 50-pin connector in one of the empty non-hot-swap bays (bays A–B), you need a 68-pin to 50-pin converter. To order the converter, contact your IBM reseller or IBM marketing representative. Note: The server’s EMI integrity and cooling are both protected by having bays A and B covered or occupied.
  • Page 85: Installing A Hot-Swap Drive

    4. To install the drive, go to “Installing a hot-swap drive” or to “Installing a non-hot-swap drive” on page 78, as appropriate. Installing a hot-swap drive Filler panel tray for use with half-high drives Slim filler bezel Hard disk drive Drive tray Drive tray handle (in open position) Attention:...
  • Page 86: Replacing A Drive In A Hot-Swap Bay

    b. Align the rails on the drive/tray assembly with the guide rails in the drive bay. c. Gently push the drive/tray assembly into the bay until the drive connects to the backplane. d. Push the tray handle toward the closed position until it locks the drive in place.
  • Page 87 This situation is especially relevant if your server has a RAID adapter installed and you assigned RAID level 1 or 5 to the logical drives in your disk array. The RAID adapter can rebuild the data that you need, provided that certain conditions are met.
  • Page 88: Installing A Non-Hot-Swap Drive

    4. Remove the defective hard disk drive: move the handle on the drive to the open position (perpendicular to the drive) and pull the hot-swap tray from the bay. 5. Remove the four screws that attach the drive to the hot-swap tray, and remove the drive from the tray.
  • Page 89 drive and do not replace it with another. Non-hot-swap bay Blue slide rails Filler panel Non-hot-swap drive Slide rails To install a non-hot-swap drive in one of the non-hot-swap bays: 1. Read the information in “Preinstallation steps (all bays)” on page 74. 2.
  • Page 90: Installing Memory Modules

    v If you are installing a digital linear tape (DLT) backup drive, the slide rails and screws are included in the optional power supply backplane kit. 7. Align the rails on the drive with the guide rails in the drive bay. 8.
  • Page 91 Your server comes with a DIMM installed on the system board in connector J23. Notes: 1. Install additional DIMMs in connectors J21, J19, and J18, in that order. (See the following illustration for memory connector locations.) 2. Your Netfinity 5100 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs.
  • Page 92: Installing A Microprocessor

    1. Review the information in “Before you begin” on page 61 and the documentation that comes with your option. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the cover, door, and bezel”...
  • Page 93 2. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web. 3. The microprocessor that is installed in microprocessor connector U3 is CPU 1 or processor 1. If a microprocessor is installed in microprocessor connector U17, it is CPU 2 or processor 2.
  • Page 94 Switch block VRM connector Microprocessor 2 connector Terminator card To install an additional microprocessor: 1. Review the information in“Before you begin” on page 61. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then remove the cover (see “Removing the cover, door, and bezel”...
  • Page 95: Installing Or Removing A Power Supply

    Table 10. Microprocessor speed settings Microprocessor speed Switch 1 Switch 2 Switch 3 Switch 4 667/133 733/133 800/133 Note: The speed settings shown above apply only to unlocked processors. If the processors are production level they are locked and there is no need to change the speed settings.
  • Page 96 Power supply bay 1 Filler panels Power supply bay 2 Power supply 3 AC power LED DC power LED Filler panels To maintain proper airflow, keep filler panels in place on empty power supply bays. Power supply bay 1 If you install an optional power supply in this bay, it becomes power supply 1.
  • Page 97: Adding A Power Supply

    CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 98: Removing A Hot-Swap Power Supply

    Filler panel To install a hot-swap power supply: 1. Remove the filler panel from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server. Save the filler panel in case you remove the power supply at a later time.
  • Page 99: Removing The Only Power Supply

    CAUTION: The following label indicates a hot surface nearby. b. Remove the defective power supply by placing the handle on the power supply in the open position (perpendicular to the power supply) and pulling the power supply from the bay. 3.
  • Page 100: Replacing A Fan Assembly

    a. Unplug the power cord from the power supply. Attention: Be careful when you remove the power supply; the power supply might be too hot to handle comfortably. CAUTION: The following label indicates a hot surface nearby. b. Remove the defective power supply by placing the handle of the power supply in the open position (perpendicular to the power supply) and pulling the power supply from the bay.
  • Page 101 The following illustration shows the replacement of a fan assembly. Fan assembly Fan assembly latch Fan assembly latch Fan assembly To replace the fan assembly: 1. Turn off the server and peripherals. 2. Remove the cover. See “Removing the cover, door, and bezel”...
  • Page 102: Installing The Cover

    Installing the cover If you have a tower model, continue with “Installing the cover (tower)”. If you have a rack model, go to “Installing the cover (rack)” on page 94. Installing the cover (tower) Slots Left-side cover To install the server left-side cover: 1.
  • Page 103: Installing The Bezel And Front Door

    Installing the bezel and front door Bezel Server door Flange To install the bezel: 1. Place the tabs at the bottom edge of the bezel in the slots at the bottom front of the server. 2. Press the top of the bezel toward the server until the bezel clicks into place.
  • Page 104: Installing The Cover (Rack)

    Installing the cover (rack) Flange Top cover Side latches Flange To install the server top cover: 1. Align the top cover with the top of the server, about 25 mm (1 inch) from the front of the server; the flanges on the left and right sides of the cover should be on the outside of the server chassis.
  • Page 105: Installing The Bezel

    Installing the bezel Trim bezel To install the bezel: 1. Place the tabs on the left side of the bezel in the slots at the left front of the server. Press the right end of the bezel toward the server until the bezel clicks into place.
  • Page 106: I/O Connector Locations

    I/O connector locations The following illustration shows the input/output connectors (ports) and the expansion slots on the rear of the server. For pin assignments and other details about these connectors, see “Input/Output ports” on page 97. Advanced System Management Interconnect knockout Parallel Management C...
  • Page 107: Input/Output Ports

    Input/Output ports This section provides information about the input/output (I/O) ports on your server. These ports include the following: v One parallel port v One video port v Two Ultra3 SCSI ports v One keyboard port v One auxiliary pointing device (mouse) port v Two serial ports v Two Universal Serial Bus (USB) ports v One Ethernet port...
  • Page 108: Parallel Port Connector

    5. Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup Utility main menu. Parallel port connector The following table shows the pin-number assignments for the 25-pin, female D-shell parallel-port connector on the rear of your server. Table 11. Parallel-port connector pin-number assignments SPP/ECP Signal EPP Signal -STROBE...
  • Page 109: Viewing Or Changing The Serial-Port Assignments

    both serial ports; however, the integrated Netfinity Advanced System Management Processor can use and share only Serial port A. Some application programs require specific ports, and some modems function properly only at certain communication port addresses. You might need to use the Configuration/Setup Utility program to change communication port address assignments to prevent or resolve address conflicts.
  • Page 110: Universal Serial Bus Ports

    Universal Serial Bus ports Your server has two Universal Serial Bus (USB) ports, which configure automatically. USB is an emerging serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device attached to the connector. Notes: 1.
  • Page 111: Auxiliary-Device (Pointing Device) Port

    The following table shows the pin-number assignments for the keyboard connector on the rear of your server. Table 14. Keyboard connector pin-number assignments Signal Data Reserved Ground +5 V dc Keyboard clock Reserved Auxiliary-device (pointing device) port The system board has one auxiliary-device port that supports a mouse or other pointing device.
  • Page 112: Scsi Ports

    Note: If you install a PCI video adapter, the server BIOS will automatically disable the integrated video controller. The following table shows the pin-number assignments for the 15-pin analog video connector on the rear of your server. Table 16. Video-port connector pin-number assignments Signal Signal Signal...
  • Page 113: Scsi Cabling Requirements

    If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of SCSI cable between the terminated ends of the cable, refer to the ANSI SCSI standards.
  • Page 114: Ethernet Port

    Table 17. 68-pin SCSI connector pin-number assignments (continued) Signal Signal +Data1 -Data 1 +Data 2 -Data 2 +Data 3 -Data 3 +Data 4 -Data 4 +Data 5 -Data 5 +Data 6 -Data 6 +Data 7 -Data 7 +Data P -Data P Ground Ground DIFFSENS...
  • Page 115: Configuring The Ethernet Controller

    The device drivers are provided on the ServerGuide CDs. Failover for redundant Ethernet The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network interface card (NIC adapter) that you can install in your server. If you install this NIC...
  • Page 116 , Windows NT Server, and IntraNetWare. The setup required for each operating system follows. IBM Operating System/2 (OS/2): 1. Add the redundant NIC adapter according to the instructions that are provided with the adapter. Note: The OS/2 operating system does not support hot-plug operations.
  • Page 117 IBM Web site at: http://www.pc.ibm.com/support Enter the brand type of Server, click on Downloadable files and look for Hot Plug. The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses the Intel Desktop Management Interface (DMI) to control hot-plug support for the Ethernet controllers.
  • Page 118 7. Restart the server. To install the IBM PCI Hot Plug Solution package: 1. Download the IBM PCI Hot Plug Services EXE file from the Netfinity Support web page and extract the files onto a diskette.
  • Page 119 In this mode, the adapter cannot be hot-swapped. Users with the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package installed should check the Enable for DMI / Hot Swap Support checkbox. If the Enable for DMI / Hot Swap Support checkbox is checked, traffic will remain on the secondary adapter until the user directs it to return to the primary adapter.
  • Page 120: Ethernet Port Connector

    switch back to the primary adapter when the primary adapter comes back online. In this case, issue the command: LOAD d:\path\PCNTNW SCAN where d and path are the drive and path where the driver is located. This command causes the device driver to locate the primary adapter and switch the Ethernet traffic to it.
  • Page 121: Cabling The Server

    Cabling the server When you cable the server, be sure to route the cables through the cable-restraint bracket on the rear of the server. Cable-restraint bracket Advanced system management Interconnect knockout Parallel Management Video USB 1 USB 2 Ethernet Keyboard Mouse Serial B Serial A...
  • Page 122 Additionally, for rack models, be sure to route the cables through the cable-management arm on the rack. Cable straps : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 123: Netfinity Manager

    With the Netfinity Manager for Web, you can access your Netfinity Manager systems from anywhere in the world. Managing your IBM Netfinity server with Netfinity Manager The copy of Netfinity Manager that is included with ServerGuide entitles you to one Netfinity Manager installation.
  • Page 124: Netfinity Manager Documentation

    A LAN adapter card and one or more of the following communications protocols: – IBM TCP/IP for OS/2 version 1.2 or later (required for Netfinity Manager with Web Enhancement) – NetBIOS : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,...
  • Page 125: Netfinity Manager For Windows 95 And Windows 98 System Requirements

    Note: The Netfinity Manager NetBIOS requirements are three names, two sessions, and nine network control blocks (NCBs). – IPX – SNA (IBM Communications Manager/2 version 1.1 only) Note: Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client.
  • Page 126: Netfinity Manager For Windows Nt System Requirements

    Note: Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client. Netfinity Manager supports only server-to-server communications between systems that run Microsoft SNA Server software. However, Netfinity Manager systems running Microsoft SNA Server can communicate with other Netfinity Manager systems using any of the other supported SNA stacks.
  • Page 127: Starting The Netfinity Manager Installation Program

    Enter. b. Type SCOS2 and then press Enter. The ServerGuide Netfinity Applications windows opens. c. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client Services for Netfinity Manager...
  • Page 128 CD-ROM drive in the Command Line field and then click OK. The ServerGuide Netfinity Applications windows opens. d. Select IBM Netfinity Manager from the Available Applications selection list. Note: To install Client Services for Netfinity Manager, select Client Services for...
  • Page 129 Click Advanced System Management Support to install the Advanced System Management service on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters. Important: If you install Advanced System Management support an enhanced version of the...
  • Page 130 TCP/IP, and Web Browser Required) if Netfinity Manager is being installed on a system that will be used to manage system updates on client systems using updates that are available from the IBM selection server. v World Wide Web Enhancement (TCP/IP Required)
  • Page 131 v Screen View v Security Manager v Serial Connection Control v Service Configuration Manager v Service Processor Manager v Service Manager v Software Inventory v System Diagnostics Manager v System Information Tool v System Monitor v System Partition Access (requires System Partition) v Update Connector Manager (available only on systems running Windows NT 4.0 or later) v System Profile...
  • Page 132 appear. Follow these steps to continue configuring the system: a. Enter a System Name. Enter a name for the system in the System Name field. This name will help other Netfinity Manager users identify the system on the network. b. Select a Network Driver. Select one of the available Network Drivers that are displayed in the Network Drivers field.
  • Page 133 characters long, and must be unique to the system. If this name is not unique, it can prevent remote Netfinity Manager users from using the Serial Connection Control service to access the system. c. Enable the Network Driver. When you have entered all required information, click the Driver Enabled check box to activate the driver on startup.
  • Page 134 Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager is a WINS networking environment or if you are using TCP/IP in an environment that does not have a Domain Name Server.
  • Page 135: Netfinity Manager Database Support

    g. Save the configuration and continue. Click Save to save the configuration. Then, click Exit to continue. Note: The configuration can be changed later by double-clicking the Network Driver Configuration object in the Netfinity Manager folder. 10. After finishing configuring the system for network access, the installation program displays a list of changes that must be made to the system configuration files, and asks whether the installation...
  • Page 136: Db2 Database Support

    v System Profile v System Monitor Information on how to install and configure support for database export follows. v If support for DB2 database export is being installed, see “DB2 database support”. v If support for Lotus Notes database export is being installed, see “Lotus Notes database support”...
  • Page 137: Activating The Database

    where v databasename is the name of the database v d is the drive where the database is created 3. Press Enter. 4. Next, you must configure the tables for ODBC database support. For information on configuring the database for ODBC, refer to “ODBC database configuration”...
  • Page 138: Granting And Revoking Database Privileges

    Manager for OS/2, Netfinity Manager for Windows 95, or Netfinity Manager for Windows NT has been installed: a. Open a DB2 command window. b. In the DB2 command window, type the following command: DB2 BIND x:\directory\DB2SQLC0.bnd where x:\directory is the name of the drive and directory where Netfinity Manager is installed.
  • Page 139 Note: The Netfinity Database Administration Tool can also be used to GRANT or REVOKE privileges. v userid is the user ID to be granted access 3. Press Enter to execute the command. To revoke privileges, substitute REVOKE for GRANT in the command line.
  • Page 140: Deleting The Database

    – INSERT – REFERENCES – SELECT – UPDATE d. Press Enter to execute the command. Note: Use PUBLIC or authorize only a specific ID or group name. Netfinity Manager update programs use the DB2SQLC0 package and do not require specific table privileges. To revoke privileges, substitute REVOKE for GRANT in the command line.
  • Page 141: Lotus Notes Database Support

    NETFINDB DELETE /DBNAME=databasename where databasename is the name of the database as specified during NETFINDB execution. 5. Press Enter. To configure Netfinity Manager to discontinue export data through ODBC for use on DB2, refer to “ODBC database support” on page 133. Lotus Notes database support To enable the Netfinity Manager to export system data to a Lotus Notes database, the following must be done:...
  • Page 142 4. Click Netfinity Database from the Template selection list. 5. Check the Inherit Future Design Changes check box. This enables future releases of Netfinity Manager to automatically apply changes to this Netfinity Manager database. 6. Click Local from the Servers selection list. Note: When installing the database on a remote server, select the name of the remote server from the Servers list.
  • Page 143: Browsing The Netfinity Manager Lotus Notes Database

    The minimum requirements for Netfinity Manager ODBC database export are: v Windows NT – ODBC – ODBC support for one or more of the following database management systems (DBMS): - IBM DB2 - Microsoft SQL Server v Windows 95, with: – ODBC Netfinity Manager...
  • Page 144: Odbc Database Configuration

    – ODBC support for one or more of the following database management systems: - IBM DB2 - Microsoft SQL Server v OS/2 – Microsoft SQL Server (using the Visigenic driver provided with Microsoft SQL Server) – IBM DB2 For detailed information about supported ODBC platforms, see Table 19 on page 137.
  • Page 145: Creating The Netfinity Manager Tables

    c. Click Automatic in the Startup Type button group. d. Click This Account in the Log On As field group. Enter in the This Account field the user name of the account that made this database an ODBC source. e. Click OK. Note: If the Event Scheduler or Alert Manager will be used to export data using ODBC, continue to have the ID which made the database an ODBC source logged...
  • Page 146 data. 3. To create the Netfinity Manager table groups within the database, click Create and then click OK to open the Database Server window. The following table actions are also available: v Delete To remove the Netfinity Manager table groups from the database, click Delete and then click OK to open the Database Server window.
  • Page 147: Supported And Certified Databases

    Netfinity Manager. Table 19. Supported Netfinity Databases.. Reference by operating system and database client version. Product Win 95 Win NT Win NT OS/2 Warp OS/2 3.51 Connect Warp IBM DB2 Version 2.1.2 IBM DB2 Universal Database Netfinity Manager...
  • Page 148 Product Win 95 Win NT Win NT OS/2 Warp OS/2 3.51 Connect Warp ODBC - Yes, Yes, Yes, Yes, DB2 Yes, IBM DB2 Driver Version Driver Driver Driver Driver 2.1.2 ODBC - Yes, Yes, Yes, Yes, DB2 Yes, IBM DB2...
  • Page 149: Starting Netfinity Manager

    Table 19. Supported Netfinity Databases. (continued). Reference by operating system and database client version. Product Win 95 Win NT Win NT OS/2 Warp OS/2 3.51 Connect Warp Sybase Yes, Yes, Yes, Sybase Sybase Sybase Version Driver Driver Driver 11.0 Version Version Version 10.0.3T4...
  • Page 150: Netfinity Manager Service Manager

    use Netfinity Database Administration to configure Netfinity Manager database support. For more information on Database Administration, see “ODBC Database Support” in Netfinity Manager Quick Beginnings. 2. Start the Netfinity Service Manager. To start the Netfinity Service Manager, double-click the Netfinity Service Manager object. Netfinity Manager Service Manager All Netfinity Manager services that are supported by the operating system can be started from the Netfinity...
  • Page 151: Advanced System Management

    Netfinity Manager User’s Guide. Advanced System Management The Advanced System Management service provides extensive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity Advanced System Management Processor. With the...
  • Page 152: Alert On Lan Configuration

    later reference, or deleted once problems are corrected. This service is available for stand-alone use and network use. Alert on LAN configuration Use the Alert on LAN configuration service to configure monitoring options of Alert on LAN-capable systems locally and remotely. Systems with Alert on LAN capability provide critical status information about system states.
  • Page 153: Event Scheduler

    Event Scheduler Use Event Scheduler to automate many Netfinity Manager services. With Event Scheduler, you can automatically gather and export System Information Tool, System Profile, and Software Inventory data, distribute or delete files, restart systems, execute commands, and access and manage System Partitions on all of the Netfinity Manager systems on the network.
  • Page 154: Remote System Manager

    Remote System Manager Use Remote System Manager to access and manage any Netfinity Manager service on any Netfinity Manager system in the network. The Netfinity Manager system on the network is organized into easy-to-manage logical groups that can be updated automatically using the auto-discovery feature.
  • Page 155: Software Inventory

    System Information Tool gathers information about almost any computer; however, the most detail is provided when this service is used with IBM computers. This service is available for both stand-alone and network use. System Monitor...
  • Page 156: System Profile

    renamed, deleted, or copied into the system partition. Also, the entire partition can be backed-up, restored, or deleted. This service is available for stand-alone use and network use by any system that has a System Partition. System Profile The System Profile provides a convenient notebook of pertinent data about a particular user or system.
  • Page 157: Getting More Information About Netfinity Manager

    During Netfinity Manager installation, the Netfinity Manager Network Interface object is placed in the Startup folder. To configure Netfinity Manager to wait a specified number of seconds before starting: 1. Shut down the Netfinity Manager Network Interface if it is running. 2.
  • Page 158: Installation Options

    If the system has a CID-enabled (CID stands for customization, installation, and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file.
  • Page 159 1. Create a new directory on your system. This new directory will serve as a source directory for the program files. 2. Copy the files from the appropriate Client Services for Netfinity Manager directory location on the CD-ROM to source directory you created. For example, when creating a source directory to distribute Netfinity Manager Services for OS/2, copy all of the files from the OS2/SERVICES directory into the...
  • Page 160: Customized Installation

    /S: drive+path Specifies the drive and path to install from. This is the directory to which the files were copied. /T: drive Specifies the drive to install to. Default is the current startup drive. /TU: drive+path Specifies the drive and path of the CONFIG.SYS file to update.
  • Page 161 The second line is a list of the options in the third section that will be installed when this choice is selected for installation. For example: ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 16900] Advanced System Management Support...
  • Page 162 is valid for a given target machine. In most cases, it should be the reserved string “NULL.” The easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation. To add a line item in a specific section, add all the necessary item information in the format shown in the following example.
  • Page 163: Fru Information (Service Only)

    3. Remove the cover. See “Removing the cover, door, and bezel” on page 63. 4. Remove the blower fan assembly. See “Replacing a fan assembly” on page 90. 5. Disconnect cables. 6. Press the arrow on the tab 1 to release the bracket. © Copyright IBM Corp. 2000...
  • Page 164: Removing The Power Reset Card

    7. Rotate the LED card 2 away from the front bezel to slide the card out of the slot. Removing the power reset card Slots (2) Power reset card To remove the on/off reset board: 1. Power off the server 2.
  • Page 165: Removing The Rear Cable Bracket

    Removing the rear cable bracket Rear cable bracket Adhesive strip Screws (2) To remove the on/off reset board: 1. Power off the server 2. Disconnect cables. 3. Press the arrow on the tab of the rear cable bracket 1 to release the bracket arm. 4.
  • Page 166: Removing The Dasd Backplane Assembly

    Removing the DASD backplane assembly DASD backplane To remove the DASD backplane assembly: 1. Power off the server. 2. Disconnect all external cables from the server. 3. Remove the cover. See “Removing the cover, door, and bezel” on page 63. 4.
  • Page 167: Removing The Power Supply Backplane

    Removing the power supply backplane Power supply backplane To remove the power supply backplane: 1. Power off the server. 2. Disconnect all external cables from the server. 3. Remove the cover. See “Removing the cover, door, and bezel” on page 63. 4.
  • Page 168: Removing The System Board

    Removing the system board Screws (9) System Board To remove the system board: 1. Power off the server. 2. Disconnect all external cables from the server. 3. Remove the cover. See “Removing the cover, door, and bezel” on page 63. 4.
  • Page 169: Symptom-To-Fru Index

    1. System Board initialization failed) 1-2-3 (DMA page 1. System Board register write/read failed) 1-2-4 (RAM refresh 1. DIMM verification failed) 2. System Board 1-3-1 (1st 64K RAM 1. DIMM test failed) 2. System Board © Copyright IBM Corp. 2000...
  • Page 170 Beep/Symptom FRU/Action 1-3-2 (1st 64K RAM 1. DIMM parity test failed) 2. Processor 3. System Board 2-1-1 (Secondary DMA 1. System Board register failed) 2-1-2 (Primary DMA 1. System Board register failed) 2-1-3 (Primary 1. System Board interrupt mask register failed) 2-1-4 (Secondary 1.
  • Page 171 Beep/Symptom FRU/Action 3-3-1 (Memory size 1. DIMM mis-match occurred; 2. System Board see “Memory Settings″ on page 46) 3. Battery 3-3-2 (Critical SMBUS 1. Disconnect the server power cord error occurred) from outlet, wait 30 seconds and retry. 2. System Board 3.
  • Page 172: No Beep Symptoms

    No Beep symptoms No Beep FRU/Action Symptom No beep and the 1. Check speaker cables system operates 2. Speaker correctly. 3. System Board No Beeps occur 1. Run Configuration/Setup, set the Start after Options Power-On Status to enable. successfully completing 2.
  • Page 173 Diagnostic Panel FRU/Action All LEDs off 1. System Error Log is 75% full; clear (Check System the log. Error Log for error condition, then 2. PFA alert; check Netfinity log for failure; clear System Error clear PFA alert; remove AC power for at Log when the least 20 seconds, reconnect, then power problem is found.)
  • Page 174 Diagnostic Panel FRU/Action PCI B LED on 1. Card in slots 3-5. 2. Remove all PCI adapters from slots 1-5. 3. System Board. PCI C LED on 1. Remove all PCI adapters from slots 1-5. 2. System Board. PS1 LED on 1.
  • Page 175: Diagnostic Error Codes

    Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: The test passed. The Esc key was pressed to abort the test. This is a warning error and may not indicate a hardware failure.
  • Page 176 Error Code/Symptom FRU/Action 030-XXX-00N (Failed 1. Adapter SCSI test on PCI slot N. Check system error log before replacing a FRU.) 035-XXX-099 1. No adapters were found. 2. If adapter is installed re-check connection. 035-XXX-S99 (Failed 1. Cable RAID test on PCI slot S. 2.
  • Page 177 Error Code/Symptom FRU/Action 180-XXX-002 (Failed 1. Diagnostics LED Panel Diagnostics LED Panel 2. Power Switch Assembly test) 180-XXX-003 (Failed 1. System Board System Board LED test) 180-XXX-004 (Failed 1. System Board System Board LED test) 180-XXX-005 (Failed 1. SCSI Backplane SCSI Backplane LED 2.
  • Page 178 Error Code/Symptom FRU/Action 217-XXX-003 (Failed 1. Fixed Disk 4 BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-004 (Failed 1. Fixed Disk 5 BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array.
  • Page 179: Error Symptoms

    Error symptoms Error Symptom FRU/Action CD is not working 1. Clean the CD. properly. 2. Run CD-ROM Diagnostic 3. CD-ROM Drive CD-ROM drive tray is 1. Insert the end of a paper clip into not working. (The the manual tray-release opening. server must be powered-on.) 2.
  • Page 180: Power Supply Led Errors

    Error Symptom FRU/Action Monitor problems 1. Monitor (general). Some IBM 2. Run Video Diagnostics. If monitors have their own self-tests. If you suspect diagnostics pass, the problem may a problem with the be a video driver. monitor, refer to the 3.
  • Page 181: Post Error Codes

    Description FRU/Action Good Good Standby mode 1. Check system or dc problem. board cable connectors J4 and J15 (system board to power backplane). Set power-on override switch (switch 5 of SW1) to On position (see “System board switches and jumpers” on page 57.
  • Page 182: Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y

    Error Code/Symptom FRU/Action 062 (Three consecutive 1. Run Configuration/Setup boot failures using the 2. Battery default configuration.) 3. System Board 4. Processor 101, 102 (System and 1. System Board processor error) 106 (System and 1. System Board processor error) 111 (Channel check 1.
  • Page 183 Error Code/Symptom FRU/Action 184 (Power-on password 1. Run Configuration/Setup corrupted) 2. System Board 185 (Drive startup 1. Run Configuration/Setup sequence information 2. System Board corrupted) 186 (Security hardware 1. Run Configuration/Setup control logic failed) 2. System Board 187 (VPD serial number 1.
  • Page 184 Error Code/Symptom FRU/Action 604 (Diskette drive error) 1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Drive Cable 4. System Board 605 (Unlock failure) 1. Diskette Drive 2. Drive Cable 3. System Board 662 (Diskette drive 1. Run Configuration/Setup and configuration error) Diagnostics 2.
  • Page 185 Error Code/Symptom FRU/Action 1304 (I C cable to 1. Cable diagnostic LED board not 2. Diagnostic LED Board found) 3. Power Switch Assembly 4. System Board 1600 (The Service 1. System Board Processor is not functioning) Do the following before replacing a FRU: 1.
  • Page 186 Error Code/Symptom FRU/Action 1800 (No more hardware 1. Run Configuration/Setup interrupt available for PCI 2. Failing Adapter adapter) 3. System Board 1962 (Drive does not 1. Verify a bootable operating contain a valid boot system is installed. sector) 2. Run Diagnostics 3.
  • Page 187 Error Code/Symptom FRU/Action 00180300 (No more 1. Run Configuration/Setup memory (above 1MB for 2. Failing Adapter PCI adapter) 3. System Board 00180400 (No more 1. Run Configuration/Setup memory (below 1MB for 2. Move the failing adapter to slot 1 PCI adapter) or 2 3.
  • Page 188: Scsi Error Codes

    Error Code/Symptom FRU/Action I9990650 (AC power has 1. Check cable been restored) 2. Check for interruption of power supply 3. Power Cable SCSI error codes Error Code FRU/Action All SCSI Errors One or 1. External SCSI devices must be more of the following powered-on before you might be causing the power-on the server.
  • Page 189: Fan Error Messages

    Message Action DASD ″X″ under 1. Ambient temperature must be recommended within normal operating temperature specifications; (see“Features and (level-warning; direct specifications” on page 3.) access storage device bay ″X″ had under temperature condition) DASD 1 Over 1. Ensure system is being properly Temperature cooled;...
  • Page 190: Power Error Messages

    Power error messages Message Action Power supply ″X″ 1. See “Power checkout” on current fault page 36. (level-critical; excessive current demand on power supply ″X″) Power supply ″X″ DC 1. Replace power supply ″X″ good fault (level-critical; power good signal not detected for power supply ″X″) Power supply ″X″...
  • Page 191: System Shutdown

    Message Action System under 1. Check connections to power recommended voltage subsystem on 3.3 v (level-warning; 3.3 volt supply under 2. Replace power supply nominal value) 3. Replace power backplane System under 1. See “Power checkout” on recommended X page 36. current (level-non-critical;...
  • Page 192: Temperature Related System Shutdown

    Message Action System shutoff due to 1. Check power supply connectors ″X″ V over voltage 2. Replace power supply (level-critical; system shutoff due to ″X″ 3. Replace power backplane supply over voltage) System shutoff due to 1. Check power supply connectors ″X″...
  • Page 193: Dasd Checkout

    DASD checkout Message Action Hard drive ″X″ removal 1. Information only, take action as detected (level-critical; appropriate. hard drive ″X″ has been removed) Host Built-In Self Test (BIST) Message Action Host BIST 1. Reseat CPU fail(level-informational; 2. Reseat VRM host’s built-in self test failed) 3.
  • Page 194 (power-on the computer and reconfigure each time). v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory-Modules (Minimum requirement = 512 MB...
  • Page 195: Parts Listing (Type 8658)

    Parts listing (Type 8658) © Copyright IBM Corp. 2000...
  • Page 196 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 197 Table 20. System Parts Listing Index System Part (Model No.) FRU No. Terminator Card Assembly (All Models) 37L5949 667/133 Processor Assembly (Models 00N3622 1RY, 11Y) 733/133 Processor Assembly (Models 00N7174 2RY, 21Y) Voltage Regulator Module (All Models) 36L8901 800/133 Processor Assembly (Models 09N9097 3RY, 31Y) 866/133 Processor Assembly (Models...
  • Page 198 Table 20. System Parts Listing (continued) Index System Part (Model No.) FRU No. Chassis Mechanical Shell, Rack (Models 00N7050 1RY, 2RY, 3RY, 4RY, 5RY) Power Backplane, Single Supply (All 09N9411 Models) Slide Bracket Assembly (Models 1RY, 00N6417 2RY, 3RY, 4RY, 5RY) CD/DASD Slide, Metal (All Models) 12J5681 5.25″...
  • Page 199: Keyboards

    Keyboards Keyboard FRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium/French 37L2556 Belgium/UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy 37L2568...
  • Page 200 Power cord FRU No. Israel 12J5122 Bangladesh, Burma, India, Pakistan, South 12J5124 Africa, Sri Lanka Chile, Ethiopia, Italy, Libya, Somalia 12J5126 Argentina, Australia, New Zealand, Papua New 12J5128 Guinea, Paraguay, Uruguay, Western Samoa Antigua, Bahrain, Brunei, Channel Islands, 12J5987 Cyprus, Dubai, Fiji, Ghana, Hong Kong, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,...
  • Page 201: Related Service Information

    Note: The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual. © Copyright IBM Corp. 2000...
  • Page 202: Safety Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
  • Page 203: Electrical Safety

    v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous.
  • Page 204 – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back.
  • Page 205: Safety Inspection Guide

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 206: Handling Electrostatic Discharge-Sensitive Devices

    8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
  • Page 207: Grounding Requirements

    Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multi-lingual translations) The caution and danger safety notices in this section are provided in the following languages: v English v Brazilian/Portuguese...
  • Page 208 v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.
  • Page 209 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 210 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 211 Importante: Todas as instruções de cuidado e perigo da :cit.Netfinity Server Library:ecit. começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 212 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 213 v A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B embutido. Observe o seguinte: Radiação de laser quando aberto.
  • Page 214 energia elétrica. CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 215 Related service information...
  • Page 216 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 217 Related service information...
  • Page 218 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 219 Related service information...
  • Page 220 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 221 Related service information...
  • Page 222 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 223 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque :cit.Netfinity Server:ecit. sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 224 Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 225 Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes: v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser. Vous ne pouvez effectuer aucune opération de maintenance à...
  • Page 226 Notice n 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à l’intérieur de la machine. Il se peut que votre unité dispose de plusieurs cordons d’alimentation.
  • Page 227 Wichtig: Alle Sicherheitshinweise in dieser :cit.Netfinity Server-Bibliothek:ecit. beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
  • Page 228 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer...
  • Page 229 CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CD-ROM-Laufwerks nicht öffnen. v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche Laserstrahlung auftreten. VORSICHT Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B. Die nachfolgend aufgeführten Punkte beachten.
  • Page 230 Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß...
  • Page 231 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione :cit.Netfinity Server Library:ecit. iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione. Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è...
  • Page 232 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o :erev refid=a. di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di...
  • Page 233 v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel presente manuale possono provocare l’esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser contengono all’interno un diodo laser di Classe 3A o Classe 3B. Prestare attenzione a quanto segue: Aprendo l’unità...
  • Page 234 dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione. Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 235 Related service information...
  • Page 236 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY...
  • Page 237 Related service information...
  • Page 238 Importante: Todas las declaraciones de precauciín de esta :cit.Biblioteca del servidor Netfinity:ecit. empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 239 Declaración 2 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo...
  • Page 240 Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias siguientes: v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar expuesto a radiaciín láser perjudicial.
  • Page 241 Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan :erev refid=a. la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
  • Page 242: Send Us Your Comments

    We want to know your opinion about this manual (part number 10K2615). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________ Phone number: __________________________________ Do you like this manual?
  • Page 243: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 244: Trademarks

    IBM, are the responsibility of the user. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter HelpFax OS/2 NetBAY3 Netfinity Netfinity Manager...
  • Page 246 Part Number: 10K2615 Printed in U.S.A. S10K-2615-00...

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