Sony DCR-PC6E Service Manual page 58

Types of trouble and their solutions
In the playback mode
Symptom Cause and/or Corrective Actions
Playback is not possible. • The tape has run out.
c Rewind the tape (p. 50).
• The video head may be dirty.
There are horizontal lines on the
c Clean the heads using the cleaning cassette (optional)
picture or the playback picture is not
clear or does not appear.
(p. 235).
No sound or only a low sound is • The volume is turned to minimum.
c Turn up the volume (p. 46).
heard when playing back a tape.
• AUDIO MIX is set to ST2 in the menu settings.
c Adjust AUDIO MIX (p. 134).
Displaying the recorded date, date • The tape has no cassette memory.
c Use a tape with cassette memory (p. 92).
search function does not work.
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON (p. 134).
• The tape has a blank portion in the recorded portion (p. 226).
• The tape has no cassette memory.
The title search function does not
c Use a tape with cassette memory (p.90).
work.
• CM SEARCH is set to OFF in the menu settings.
c Set it to ON (p. 134).
• There is no title in the tape.
c Superimpose the titles (p. 125).
• The tape has a blank portion in the recorded portion (p. 226).
The new sound added to the • AUDIO MIX is set to ST1 side in the menu settings.
c Adjust AUDIO MIX in the menu settings (p. 134).
recorded tape is not heard.
The title is not displayed. • TITLE DSPL is set to OFF in the menu settings.
c Set it to ON in the menu settings (p. 134).
208
Types of trouble and their solutions
When operating using the "Memory Stick"
– DCR-PC9E only
Symptom Cause and/or Corrective Actions
The "Memory Stick" does not • The POWER switch is not set to MEMORY.
c Set it to MEMORY (p. 159).
function.
• The "Memory Stick" is not inserted.
c Insert a "Memory Stick" (p. 150).
Recording does not function. • The "Memory Stick" has already been recorded to its full
capacity.
c Delete unnecessary images and record again (p. 201).
• The "Memory Stick" formatted incorrectly is inserted.
c Format the "Memory Stick" using your camcorder or use
another "Memory Stick" (p. 138).
• The write-protect tab on the "Memory Stick" is set to LOCK.
c Release the lock (p. 148).
The image cannot be deleted. • The image is protected.
c Cancel image protection (p. 200).
• The write-protect tab on the "Memory Stick" is set to LOCK.
c Release the lock (p. 148).
You cannot format the "Memory • The write-protect tab on the "Memory Stick" is set to LOCK.
c Release the lock (p. 148).
Stick".
• The write-protect tab on the "Memory Stick" is set to LOCK.
Deleting all the images cannot be
c Release the lock (p. 148).
carried out.
You cannot protect the image. • The write-protect tab on the "Memory Stick" is set to LOCK.
c Release the lock (p. 148).
• INDEX screen is not displayed.
c The protect marks cannot be written to the single screen
(p. 200).
• The write-protect tab on the "Memory Stick" is set to LOCK.
You cannot write a print mark on the
c Release the lock (p. 148).
still image.
• INDEX screen is not displayed.
c The print marks cannot be written to the single screen
(p. 204).
• The "Memory Stick" has been recorded to its full capacity.
c Delete unnecessary images and write a print mark again
(p. 201, 204).
• You are trying to write a print mark on a moving picture.
c Print marks cannot be written to moving picture.
• The write-protect tab on the "Memory Stick" is set to LOCK.
The photo save function does not
c Release the lock (p. 148).
work.
You cannot playback images in actual • You may not be able to playback images in actual size when
size.
you try to play back images recorded by other equipment.
This is not a malfunction.
210
Types of trouble and their solutions
In the recording and playback modes
Symptom Cause and/or Corrective Actions
The power does not turn on. • The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack (p. 18, 19).
• The AC power adaptor is not connected to a wall socket.
c Connect the AC power adaptor to a wall socket (p. 24).
• The tape was ejected after recording when using a tape without
The end search function does not
work. cassette memory (p. 45).
• You have not recorded on the new cassette yet.
• The tape has a blank portion in the beginning or middle.
The end search function does not
work correctly.
(p. 45).
The battery pack is quickly • The temperature of the environment is too low.
discharged.
• The battery pack is not fully charged.
c Charge the battery pack fully again (p. 19).
• The battery pack is completely dead, and cannot be recharged.
c Replace with a new battery pack (p. 18).
• You have used the battery pack in an extremely hot or cold
The battery remaining indicator does
not indicate the correct time.
environmment for a long time.
• The battery pack is completely dead, and cannot be recharged.
c Replace with a new battery pack (p. 18).
• The battery is not fully charged.
c Charge the battery pack fully again (p. 19).
• A deviation has occured in the remaining time.
c Charge the battery pack fully again (p. 19).
• A deviataion has occurred in the remaining battery time.
The power goes off although the
c Charge the battery pack fully again so that the indication on
battery remaining indicator indicates
that the battery pack has enough
the battery remaining indicator is correct (p. 19).
power to operate.
The cassette cannot be removed from • The power source is disconnected.
c Connect it firmly (p. 18, 24).
the holder.
• The battery is not fully charged.
c Use a charged battery pack (p. 18, 19).
The % and Z indicators flash and no
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
functions except for cassette ejection
work.
hour to acclimatize (p. 234).
indicator does not appear when • The gold-plated connector of the tape is dirty or dusty.
c Clean the gold-plated connector (p. 228).
using a tape with cassette memory.
• The q REMAIN is set to AUTO in the menu settings.
Remaining tape indicator is not
c Set it to ON to always display the remaining tape indicator
displayed.
(p. 134).
Types of trouble and their solutions
Others
Symptom Cause and/or Corrective Actions
• The tape has no cassette memory.
The title is not recorded.
c Use a tape with cassette memory (p. 125).
• The cassette memory is full.
c Erase unnecessary title (p. 128).
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not visible
(p. 27).
• The tape has a blank portion in the recorded portion.
c Superimpose the title to the recorded position (p. 125).
• The tape has no cassette memory.
The cassette label is not recorded.
c Use a tape with cassette memory (p. 226).
• The cassette memory is full.
c Erase some titles (p. 128).
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that red portion is not visible
(p. 27).
• The input selector on the VCR is not set correctly.
Digital program editing does not
c Set the selector correctly, and check the connection between
function.
the VCR and your camcorder (p. 97, 99).
• The camcorder is connected to DV equipment of other than
Sony using the i.LINK cable (DV connecting cable).
c Set it to IR (p. 103).
• Setting programme on a blank portion of the tape is attempted.
c Set the programme again on a recorded portion (p. 110).
• The syncronicity of your camcorder and the VCR is not
adjusted.
c Adjust the syncronicity of the VCR (p. 108).
• The IR SETUP code is incorrect.
c Set the correct code (p. 104).
• COMMANDER is set to OFF in the menu settings.
The Remote Commander supplied
c Set it to ON (p. 134).
with your camcorder does not work.
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the + –
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity (p. 252).
• The batteries are dead.
c Insert new ones (p. 252).
• DISPLAY is set to V-OUT/LCD in the menu settings.
The picture from a TV or VCR does
c Set it to LCD (p. 134).
not appear even when your
camcorder is connected to outputs on
the TV or VCR.
The melody or beep sounds for 5 • Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
seconds.
1 hour to acclimatize (p. 234).
• Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
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