AT&T E5938B User Manual page 54

5.8 ghz cordless telephone/answering system with caller id/call waiting
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Appendix
Troubleshooting
My calls fade
• Other electronic products can cause interference with your
out or cut in
and out while
I'm using
my cordless
handset.
• Microwaves operate on the same frequency as your phone. It is
• If your phone is plugged in with a modem or surge protector,
• Relocate your telephone base to a higher location. The phone
• If the other phones in your home are having the same problem,
• Clean the cordless handset and base charging contacts each
The charge
light is off.
• Make sure the power and line cords are plugged in correctly
• Unplug the unit's electrical power. Wait for 15 seconds, then
• Your phone might be malfunctioning. Please refer to the war-
• Caller ID is a subscription service. You must subscribe to this
My caller ID
isn't working.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller's telephone companies must use caller
System does
• Make sure you subscribe to caller ID with call waiting features
not receive CID
or system does
not display
CID during call
waiting.
cordless phone. Try installing your phone as far away from the
following electronic devices as possible: wireless routers, radi-
os, radio towers, pager towers, cell phones, intercoms, room
monitors, televisions, personal computers, kitchen appliances
and other cordless phones.
normal to experience static on your phone while the microwave
oven is operating. Do not install this phone in the same outlet or
near the microwave oven.
plug the phone (or modem/surge protector) into a different loca-
tion. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protec-
tor.
will have better reception when not installed in a low area.
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
month using a pencil eraser or cloth.
and securely.
plug it back in. Allow up to one minute for the cordless handset
and base to reset.
ranty section of this user's manual for further instruction.
service from your local telephone company for this feature to
work on your phone.
ID compatible equipment.
services provided by your local telephone company. Caller ID
features will work only if both you and the caller are in areas
offering caller ID service, and if both telephone companies use
compatible equipment.
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