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Wireless signal condition is poor. Stop using
your microwave oven.
The communications speed of the wireless
LAN may become slower for IEEE802.11n-
compliant wireless LAN routers/access points
if the security method is set to WEP or WPA/
WPA2-PSK (TKIP). If the speed becomes lower,
change the security method to WPA/WPA2-
PSK (AES).
The encryption (security) scheme varies
depending on the device. For details, refer to
the operating manual for your router/access
point.
Tuning or playback cannot be performed.
Confirm that the audio file is improper or has
been deleted from the server. Refer to the
operating manual of the server.
The server tries to play the audio file in an
audio format that the system does not
support. Check the audio format information
on the server.
Disable the multicast control on the wireless
LAN router/access point. If it is enabled, it may
take several minutes to output the audio. For
details, refer to the operating manual of the
wireless LAN router/access point.
The access from this system is not permitted
by the server. Change the settings on the
server to allow access from this system. For
details, refer to the operating manual of the
server.
AirPlay
For details on compatible iPhone/iPad/iPod
touch, see "Compatible devices and
versions" (page 43).
The system cannot be found from an
iPhone/iPad/iPod Touch.
See "Network connection – The system cannot
connect to the network" (page 39).
Make sure the iPhone/iPad/iPod touch or the
computer with iTunes is connected to your
home network.
Before using with the system, update iOS or
iTunes to the latest version.
Music started automatically.
This system may be controlled by another
component. To reject the control, set the
BLUETOOTH/Network Standby mode to off
(page 31).
40
GB
The sound is interrupted during playback.
The server is overloaded. Quit all running
applications.
This unit cannot be operated.
Update the software version of the iPhone/
iPad/iPod touch or iTunes to the latest
version.
To reset the system to factory
settings
If the system still does not operate properly,
reset the system to factory settings.
Use buttons on the unit to reset the system
to its factory default settings.
1
Disconnect the power cord and confirm
that the standby indicator is not lit. Then
reconnect the power cord and turn on the
system.
Press and hold PUSH ENTER and / on
2
the unit until "All Reset" appears in the
display window.
All user-configured settings, such as the preset
radio stations, clock, timer, and network, are
deleted. Also, your login ID and password of the
Internet music streaming (Music Services) will
be deleted.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
Note
If you dispose of the unit or give it to another
person, reset the unit for security.
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