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Move the remote closer to the system.
Replace the new batteries.
CD-DA/MP3 disc
"Locked" appears in the display window and
the disc cannot be removed from the disc
slot.
Consult your nearest Sony dealer or local
authorized Sony service facility.
The disc or file will not play.
The disc has not been finalized (a CD-R or CD-
RW disc to which data can be added).
The sound skips, or the disc will not play.
The disc may be dirty or scratched. When the
disc is dirty, wipe it clean.
Move the system to a location away from
vibration (for example, on top of a stable
stand).
Oscillation of the speakers may be the cause
of sound skips, depending on the volume
level. Move the speakers away from the unit
or change the location of the speakers.
Play does not start from the first track or file.
Make sure the current play mode is correct. If
the play mode is "Shuffle" or "Program,"
change the setting (page 11).
Starting playback takes more time than
usual.
The following discs can increase the time it
takes to start playback:
a disc recorded with a complicated tree
structure
a disc recorded in multi-session format
a disc that has many folders
iPhone/iPad/iPod (when
connected to USB port)
For details on compatible iPhone/iPad/iPod,
see "Compatible devices and versions"
(page 43).
There is no sound.
Make sure the iPhone/iPad/iPod is connected
securely to the (USB FRONT) port.
Stop playback and connect the iPhone/iPad/
iPod to the system.
Make sure the iPhone/iPad/iPod is updated
with the latest software. If not, update the
iPhone/iPad/iPod before using with the
system.
Turn up the volume.
The iPhone/iPad/iPod may not be supported
by this system.
The sound is distorted.
Make sure the iPhone/iPad/iPod is connected
securely to the (USB FRONT) port.
Turn up the volume.
Set the equalizer setting of the iPhone/iPad/
iPod to "Off" or "Flat."
The iPhone/iPad/iPod may not be supported
by this system.
The iPhone/iPad/iPod does not function.
Shut down any other iOS applications running
on the iPhone/iPad/iPod. For details, refer to
the operation manual supplied with the
iPhone/iPad/iPod.
Make sure the iPhone/iPad/iPod is connected
securely to the (USB FRONT) port.
Make sure the iPhone/iPad/iPod is updated
with the latest software. If not, update the
iPhone/iPad/iPod before using with the
system.
Because the operation of the system and the
iPhone/iPad/iPod are different, you may not
be able to operate the iPhone/iPad/iPod
using buttons on the remote or unit. In this
case, use the control buttons on the iPhone/
iPad/iPod.
The iPhone/iPad/iPod cannot be charged.
Make sure the iPhone/iPad/iPod is connected
securely to the (USB FRONT) port via the
cable supplied with the iPhone/iPad/iPod.
Disconnect the iPhone/iPad/iPod and then
reconnect it. For details on the charging status
of the iPhone/iPad/iPod, see the operating
manual of the iPhone/iPad/iPod.
USB device
For details on compatible USB devices, see
"Compatible devices and versions"
(page 43).
An unsupported USB device is connected.
The following problems may occur.
The USB device is not recognized.
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