If You Need Further Assistance - Toshiba Satellite A35 Series Resource Manual

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Here are some common problems and their solutions:
Resolving PC Card problems
The slot appears dead and cards that worked no longer do.
Check the PC Card status:
1
Click Start.
2
Click My Computer icon with the secondary button, then click
Properties.
The System Properties window appears.
3
Click the Hardware tab.
4
Click the Device Manager button.
5
Double-click the appropriate category for the PC Card being used.
6
Double-click the name of the PC Card device.
The operating system displays your PC Card's Properties window,
which contains information about your PC Card configuration and
status.
The computer stops working (hangs) when you insert a PC
Card.
Remove the PC Card. If removing the PC Card does not resolve the
problem, try restarting the computer. If the computer still does not work,
contact the PC Card's manufacturer.

If you need further assistance

If you have followed the recommendations in this section and are still
having problems, you may need additional technical assistance. This
section contains the steps to take to ask for help.
Before you call
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources of
assistance first.
Try the following before contacting Toshiba:
Review the troubleshooting information in your operating system
documentation.
If the problem occurs while you are running a program, consult the
program's documentation for troubleshooting suggestions. Contact
the software company's technical support group for their assistance.
Consult the dealer from whom you purchased your computer and/or
program. Your dealer is your best source for current information.
If you need further assistance
47

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