Toshiba Satellite A35 Series Resource Manual page 48

48
If you need further assistance
Detailed system specifications are available at www.ts.toshiba.com by
selecting your particular product and model number, clicking GO, and then
clicking the Detailed Specs link from the menu on the left. Or just refer to
the computer documentation shipped with your product.
For the number of a Toshiba dealer near you, see "Toshiba voice contact"
in this section.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-related,
Toshiba offers a variety of resources to help you.
Start with accessing Toshiba on the Internet using any Internet browser by
typing pcsupport.toshiba.com
To stay current on the most recent software and hardware options for your
computer, and for other product information, be sure to regularly check the
Toshiba Web site at pcsupport.toshiba.com.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer's model and model number.
❖
Your computer's serial number.
❖
The computer and any optional devices related to the problem.
❖
Backup copies of your operating system and all other preloaded
software on diskettes or CD-ROM.
❖
Name and version of the program involved in the problem along with
its installation diskettes or CD-ROM.
❖
Information about what you were doing when the problem occurred.
❖
Exact error messages and when they occurred.
For technical support, call the Toshiba Global Support Centre:
❖
❖
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273