Belkin F1DN102F-3 User Manual page 22

TroublesHooTInG
SECTIONS
Table of Contents
The CaPs, nuM, and scroll lock lights on my keyboard do not
function when I connect to the switch
• This is normal operation. The lock-state information is fully
functional. Due to the security of the Switch and known
exploitation of lock-state information for leakages, the LED
status is not supported. Please refer to the operating system for
verification of the lock-state information for CAPS, NUM, and
Scroll Lock
Certain keyboard functions are not working
• Some non-standard keyboard functions are disabled by the
switch to prevent security risks. Contact Belkin Tech Support for
latest compatibility list
Mouse
The computer does not detect my mouse, or my mouse does not
work when I switch computers or reboot
• Check that the mouse you are using is connected properly and to
the correct port on the Switch
• Check that the USB cable between the Switch and the computer
is completely connected
• Try connecting to a different USB port on the computer
• Make sure the mouse works when directly plugged into the
computer, i.e. the HID USB driver is installed on the computer.
Rebooting may be necessary when trying this
Belkin Advanced Secure 2-port Flip KVM Switch User Manual
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• Make sure you are not using a wireless mouse or a mouse with an
• If the computer is coming out of standby mode, allow up to one
• Try a different mouse
• For extending USB, use only active USB extenders (over CAT5
Video
no video image appears on user display in both channels
• Check that the display is properly powered
• Check that video cable is properly secured to the video port on
• Check at the display on-screen menu that source selected
• Check whether display video mode is identical to display video
• Check that the display LED is steady green. If not, this might be
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integrated USB hub or other USB-integrated devices. These are
not supported by the switch due to security policy
minute to regain mouse function
cable)
the Switch console
matches the video cable connected to the display
mode in as the relevant PC, i.e DVI-D and DVI-D
due to the fact the Switch did not receive EDID from the display.
With everything connected, power-cycle the Belkin Secure Flip
KVM Switch to reset the video. Make sure the Video Diagnostic
LED is solid green
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