Appendix A
Troubleshooting
If you have difficulty with your phone, please try the suggestions
below. For Customer Service, visit our website at
www.telephones.att.com
Canada, dial
The handset
registration is
unsuccessful.
The handset
screen shows
PRESS HNDST
LOC 4 SEC ON
BASE and the
handset is out
of the telephone
base or charger.
1 (866) 288-4268
Follow the steps below to re-register the
handset.
1. Make sure the handset is out of the
telephone base or charger and shows NOT
REGISTERED before you begin registration.
2. Press and hold HANDSET LOCATOR for
about four seconds (until the red IN USE
light on the telephone base is on) and then
release the button.
3. Place the unregistered handset into
telephone base or charger.
Refer to the handset registration section on
page 9 for details.
Unplug the battery from the handset and plug
it back in (page 6). The screen should now
show NOT REGISTERED and you can follow
the registration instructions on page 9.
1 (800) 222-3111
or call
.
11
. In