1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Telephone
  5. 8410B
  6. Manual

Avaya 8410B Manual

Hide thumbs Also See for 8410B:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Guide Builder Document
Page 1 of 31

Communications Manager 1.3.1

8410B (8410D04A) Telephone Guide
©
Copyright
2004 Avaya
All Rights Reserved
Printed in USA
Notice
While reasonable efforts were made to ensure that the information contained in the database used to create this
document was complete and accurate, Avaya cannot assume responsibility for any errors. Changes and/or corrections
to the information contained in the Guide Builder software may be incorporated into the data of future issues.
Security Alert: Your Responsibility For Your System's Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons
other than your company's employees, agents, subcontractors, or persons working on your company's behalf. Note that
there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can result
in substantial additional charges for your telecommunications services.
You and your System Manager are responsible for the security of your system, such as programming and configuring
your equipment to prevent unauthorized use. The System Manager is also responsible for reading all installation,
instruction, and system administration documents provided with this product in order to fully understand the features
that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Avaya does not warrant that this
product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities
accessed through or connected to it. Avaya will not be responsible for any charges that result from such unauthorized
use.
Avaya Fraud Intervention
If you suspect you are being victimized by toll fraud and you need technical support or assistance, call the National
Service Assistance Center at 1 800 628-2888.
Federal Communications Commission (FCC) Statement
This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance
with the instruction manual, may cause interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to
provide reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own
file://C:\Program Files\gbuilder32\win\~5334240.htm
7/24/2005

Advertisement

Table of Contents
loading

Related Manuals for Avaya 8410B

Summary of Contents for Avaya 8410B

  • Page 1: Communications Manager

    Avaya does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.

  • Page 2: Trademark Information

    Page 2 of 31 expense will be required to take whatever measures may be required to correct the interference. Trademark Information DEFINITY ONE is a trademark of Avaya Inc. Guide Builder, AUDIX and DEFINITY are registered trademarks of Avaya Inc. About Your Telephone Your 8410B is a multi-appearance digital telephone.
  • Page 3 Guide Builder Document Page 3 of 31 have been added to the appropriate dial pad keys for directory access, and the "5" button on your dial pad has raised bars for visually impaired users. Drop Button For disconnecting from a call or dropping the last party added to a conference call. Handset A handset is provided for placing and answering calls.

  • Page 4: Conventions Used In The Procedure Descriptions

    Guide Builder Document Page 4 of 31 communicate with the switch, and then goes off after a short period of time. After the telephone is powered up, you can press Test to test the lights and display on your telephone. Transfer Button For transferring a call to another telephone.

  • Page 5: Feature Finder

    Guide Builder Document Page 5 of 31 or canceled by dialing a 1-, 2-, or 3-digit feature access code. Ask your system manager for the feature access codes for the features you need. To operate a feature, you must have the handset off-hook (removed from the cradle of the telephone) or the speaker or speakerphone on unless otherwise noted.
  • Page 6 Guide Builder Document Page 6 of 31 nearest available telephone. Call Pickup Lets you answer a call at your telephone for another extension in your pickup group. Use when you wish to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.

  • Page 7: Abbreviated Dialing

    Guide Builder Document Page 7 of 31 Priority Calling Allows you to call an extension with a distinctive 3-burst ring to indicate your call requires immediate attention. Use when you have important or timely information for someone. Ringer Volume Allows you to adjust the ringer volume on your telephone. Select Ring Allows you to select a personalized ring from among 8 available patterns.
  • Page 8 Guide Builder Document Page 8 of 31 Note: Before you can use this feature, AD buttons must first be assigned by your system manager. (These AD locations can be assigned to actual buttons.) If you hear the intercept tone while programming, start over from the beginning. To program or reprogram an AD button: 1.
  • Page 9 Guide Builder Document Page 9 of 31 to store as items on your personal list(s). Note: Each phone number or feature code is stored as a separate list item. 2. Pick up the handset. {dial tone} 3. Press Program. or, Dial the Program code *49. {dial tone} 4.

  • Page 10: Automatic Callback

    Guide Builder Document Page 10 of 31 Note: An Enhcd List may also be available; see your system manager. 2. Dial the desired list item (1, 2, 3...). {ringback tone} The call is automatically dialed. Automatic Callback To automatically place another call to a busy or unanswered extension: 1.

  • Page 11: Call Forwarding All Calls

    Guide Builder Document Page 11 of 31 1. Press Cvr CallBk while connected to the call. {confirmation tone} Note: To leave a message for a co-worker to call you, press LWC instead. To talk privately with a co-worker after answering a redirected call: 1.

  • Page 12: Call Park

    Guide Builder Document Page 12 of 31 To cancel Call Forwarding: 1. Press Call Fwd while on-hook. or, Dial the Call Forward Cancel code #20 while on-hook. {confirmation tone} Your calls will now ring at your own telephone. Call Park You can access this feature with the softkeys only if the feature's abbreviation, CPark, appears on the second line of one of the feature option screens.

  • Page 13: Call Pickup

    Guide Builder Document Page 13 of 31 {confirmation tone} 4. If you are returning to a call parked at your telephone, dial your own extension. Note: If you receive an intercept tone, the parked call has been disconnected or retrieved by someone else. Call Pickup To answer a call placed to your pickup group when your phone is idle: 1.

  • Page 14: Handset Volume

    Guide Builder Document Page 14 of 31 To add the call on hold to another call to which you are connected: 1. Press Conf. {dial tone} The hold light continues to flutter. The current call light flutters. You are given a new call appearance button. 2.
  • Page 15 Guide Builder Document Page 15 of 31 To adjust the receive volume: 1. While the handset is off-hook, press the Volume control button. To raise the volume, press the right half of the Volume control button. To lower the volume, press the left half of the Volume control button.
  • Page 16 Guide Builder Document Page 16 of 31 Intercom (Automatic/Dial) To make a call to your intercom partner: 1. Press IcomAuto xxx while off-hook. {ringback tone} A special intercom ring is sent. Note: If the call is unanswered and you want to redirect it to coverage, press Go to Cvr while the call is ringing. To make a call to a member of your group: 1.

  • Page 17: Leave Word Calling

    Guide Builder Document Page 17 of 31 1. Press LastDialed while on-hook or off-hook. or, Dial the Last Number Dialed code #10 while on-hook or off-hook. Leave Word Calling To leave a message after dialing an extension: 1. Press LWC before hanging up your handset. {confirmation tone} The Message light goes on at the called telephone (if so equipped).

  • Page 18: Priority Calling

    Guide Builder Document Page 18 of 31 {confirmation tone} Note: If a reorder tone is heard, the message is not canceled; try again. Mute Note: When you are talking on the handset, the Mute feature affects the microphone associated with the handset rather than the speakerphone. This feature has no effect on an external speakerphone attached to your telephone.

  • Page 19: Ringer Volume

    Guide Builder Document Page 19 of 31 To change a regular call into a priority call: 1. Press Priority. 2. Wait for the called party to answer. Note: If you still receive a call waiting ringback tone, wait a few minutes and try again. Ringer Volume To adjust the ringer volume (speaker is not active): 1.

  • Page 20: Send All Calls

    Guide Builder Document Page 20 of 31 Note: If you receive a call, go off-hook, or lose power during selection, the process is interrupted and you must start again. Send All Calls To send all calls (except priority calls) to coverage: 1.
  • Page 21 Guide Builder Document Page 21 of 31 left half of the Speaker Volume control button. The display shows the current volume level. On the display, one arrow indicates the lowest setting, and eight arrows indicate the highest setting. Note: There are eight possible volume settings. To change from the speaker to the handset: Use the following procedure if your telephone is set for the Speaker (listen-only) feature.
  • Page 22 Guide Builder Document Page 22 of 31 The other person can hear you again. To end a call when using the speaker: Use the following procedure if your telephone is set for the Speaker (listen-only) feature. 1. Press Speaker. The red light next to Speaker goes off. The red light next to Mute goes off.
  • Page 23 Guide Builder Document Page 23 of 31 The red light goes off next to Speaker. To change from the handset to the speakerphone: Use the following procedure if your telephone is set for the Speakerphone (listen and speak) feature. 1. Press Speaker. The red light next to Speaker goes on.
  • Page 24 Guide Builder Document Page 24 of 31 1. Press and hold Test while on-hook or off-hook. The green light next to Test goes on. Note: If the green light next to Test flashes rather than goes on steadily, it means the telephone is not communicating with the switch. In such a case, see your system manager.

  • Page 25: Tones And Their Meanings

    Guide Builder Document Page 25 of 31 Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset or the speaker. Ringing Tones 1 ring - A call from another extension. 2 rings - A call from outside or from the attendant.

  • Page 26: Troubleshooting

    Guide Builder Document Page 26 of 31 Troubleshooting Problem Solution A feature does not work as noted in 1. Reread the procedure and try again. this guide. 2. For many features you must lift the handset before you can use the feature. 3.
  • Page 27 Guide Builder Document Page 27 of 31 Glossary access code See feature access code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages.
  • Page 28 Guide Builder Document Page 28 of 31 3). Contains phone numbers useful to all system members, and stores each of those numbers as a 1-, 2-, or 3-digit list item. extension A dialing number of 1 to 5 digits assigned to each telephone connected to your DEFINITY Communications System.
  • Page 29 The device that makes connections for all voice and data calls for a network, and which contains software for features. Also known as a system, switching system, or ECS (Enterprise Communications Server). Your switch is either a Avaya DEFINITY Communications System Generic 1 or Generic 3 or System 75. system list One of the four types of Abbreviated Dialing lists;...

  • Page 30: Access Codes

    Guide Builder Document Page 30 of 31 A telecommunications channel between your switch and the public network. Trunks of the same kind connecting to the same end points are assigned to the same trunk group. trunk code A dial code of 1, 2, or 3 digits which you dial to access a trunk group to place an outside call. Access Codes Feature Code...
  • Page 31 Guide Builder Document Page 31 of 31 file://C:\Program Files\gbuilder32\win\~5334240.htm 7/24/2005...

Table of Contents