Service Checkout Procedures - North Star NSC30UD1 Installation Operation & Maintenance

Ultra II
DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued
service: TIMER / SOFTENER, SERVICE CHECKOUT PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . .
If you are not getting soft water, and an error code
is not displayed, use the procedures below to find
the problem. First, make the following visual checks.
VISUAL CHECKS: (1) Is there electrical power to
the outlet the softener transformer is plugged into?
NO SOFT WATER
TIMER DISPLAY BLANK
TIMER DISPLAY SHOWS CORRECT
TIME AND DAY, AND IS STEADY
service: MANUAL INITIATED ELECTRONICS DIAGNOSTIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. To enter diagnostics, press
and hold the DATA button until
the display appears as shown
here. The dY and number, in
the top part of the display, is
days since the last recharge.
See (A) and (B) following, ex-
plaining the bottom portion of
the display.
NOTE: If the softener is in the
middle of a regeneration, the
top part of the display shows
the cycle of regeneration, and
minutes of the cycle remaining.
If two cycle names are flashing,
the valve is in transition be-
tween the cycles.
(A) The 3 digits, under WATER MANAGEMENT
SYSTEM, indicate water meter operation as follows:
' 000 (steady) = soft water not in useno flow
through the meter.
— OPEN A NEARBY SOFT WATER FAUCET —
' 000 to 140 (continual) = repeats display for each
gallon of water passing through the meter.
24
TIMER SHOWS WRONG TIME
AND DAY, AND/OR IS FLASHING
Check electrical power to tim-
er (outlet, transformer, power
cable, all connections).
Do manual
diagnostics
On
LAST RECHARGE
WATER MANAGEMENT SYSTEM
TURBINE
switch
turbine
count
valve
minutes of cycle
position
remaining
Fill
TIME
WATER MANAGEMENT SYSTEM
TURBINE
(2) Is there salt in the storage tank? (3) Is the plumb-
ing bypass valve(s) directing water for soft water
service... see pages 6 and 8? (4) Is the valve drain
hose open to the drain, not elevated too high, and
unobstructed? If you do not find a problem with the
visual checks, continue below.
Electrical power was off. Re-
set the correct time of day.
NO POWER
POWER OKAY
If you don't get a reading in the display, with faucet
open, pull the sensor from the valve outlet port. Pass
a small magnet back and forth in front of the sensor.
You should get a reading in the display. If you get a
reading, unhook the in and out plumbing and check
the turbine for binding.
POSITION
SWITCH
VALVE
OUTLET
Investigate reason for power
loss. Be sure outlet for softener
cannot be switched off.
REPAIR AS
Do manual diag-
NEEDED
nostics to verify
proper function.
TIMER
DEFECTIVE
MOTOR
SENSOR
HOUSING
TURBINE
TURBINE
SUPPORT
& SHAFT