Appendix
Troubleshooting
The CHARGE
light is off
There is no dial
tone
The telephone
does not ring
when there is an
incoming call
• It may be necessary to purchase a new battery. Please
refer to the Batteries section of this user's manual.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
• Clean the metallic charging contacts on the cordless
handsets and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords
are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the cord-
less handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
• First, try all the above suggestions.
• Move the cordless handset closer to the telephone base. It
might be out of range.
• The telephone line cord might be malfunctioning. Try install-
ing a new telephone line cord.
• Disconnect the telephone base from the telephone jack and
connect a different telephone. If there is no dial tone on the
telephone either, the problem is in your wiring or local serv-
ice. Contact your local telephone company.
• Make sure the ringer is on (page 12-13).
• Make sure the telephone line cord and power adapter are
plugged in properly (page 6).
• The cordless handset may be too far from the telephone
base. Move it closer to the telephone base.
• There may be too many extension telephones on the telephone
line to allow all of them to ring simultaneously. Try unplugging
some of them.
• If the other telephones in your home are having the same
problem, the problem is in the wiring or local service.
Contact the local telephone company (charges may apply).
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