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AT&T 9465 User Manual

Amerocan telephone & telegraph user's manual 900 mhz digital cordless answering system telephone 9465
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9465 book_1ATT
2/29/00
11:23 PM
Page ii
This AT&T product is manufactured by Lucent Technologies Consumer Products L.P.
© 2000 Lucent Technologies Consumer Products L.P. All rights reserved.
Printed in Mexico. XXXXXXXXX Issue 1AT&T 3/00

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  • Page 1 9465 book_1ATT 2/29/00 11:23 PM Page ii This AT&T product is manufactured by Lucent Technologies Consumer Products L.P. © 2000 Lucent Technologies Consumer Products L.P. All rights reserved. Printed in Mexico. XXXXXXXXX Issue 1AT&T 3/00...
  • Page 2 2/29/00 11:23 PM Page iii USER’S MANUAL Part Two 900 MHz Digital Cordless Answering System Telephone 9465 with Caller ID/Call Waiting REVISED 2/29/00 Please read Part 1: Important Product Information, included in this package. For Customer Service, visit our website at www.telephones.att.com.

  • Page 3: Table Of Contents

    9465 book_1ATT 2/29/00 11:23 PM INSTALLATION...3 Before You Install...3 Table/Desk and Wall Installation...4 FEATURE SETUP ...6 Softkeys...6 Message Window Display...6 Telephone Feature Setup...7 Caller ID Feature Setup ...8 Answering System Feature Setup...10 Caller Specific Outgoing Announcement Feature Setup...14 TELEPHONE OPERATION At the Handset ...17...
  • Page 4 9465 book_1ATT 2/29/00 11:23 PM Page 2...

  • Page 5: Installation

    9465 book_1ATT 2/29/00 11:23 PM Page 3 INSTALLATION Before You Install Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. For optimum performance, install the base on the highest floor of your home.

  • Page 6: Table/Desk And Wall Installation

    9465 book_1ATT 2/29/00 11:23 PM INSTALLATION Table/Desk and Wall Installation Install the handset battery. b) Plug battery pack connector into handset, and place battery pack and wires into compartment. Attach belt clip to the cordless handset (optional). NOTE: The handset cannot be charged in the face-up position when the belt clip is attached.
  • Page 7 9465 book_1ATT 2/29/00 11:23 PM Modular telephone jack Connect the telephone line cord. If you are wall mounting the phone, use the short line cord and press the excess cord into the groove on the bottom of the base. Mount the base on the wall. (WALL MOUNTING ONLY) Hold the base so the mounting knobs on the standard wall jack will fit into the holes on the bottom of the base.

  • Page 8: Feature Setup

    9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Softkeys Use the two “softkeys” on the handset, shown in the illustration, to access many features. Press U to begin viewing options. When you see arrows on the display screen, you can use the < and > buttons next to the softkeys to scroll through choices or move to the next display.

  • Page 9: Telephone Feature Setup

    9465 book_1ATT 2/29/00 11:23 PM Telephone Feature Setup At the handset, you can set up one feature at a time, or you can set up a feature and then move on to set up another feature. Make sure the phone is off ( displayed).

  • Page 10: Caller Id Feature Setup

    9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Caller ID Feature Setup You can continue to set up Caller ID features directly after setting up the final Telephone feature (Handset Ringer), by programming your Home Area Code. Make sure the phone is off ( displayed).
  • Page 11 9465 book_1ATT 2/29/00 11:23 PM Caller ID with Call Waiting You must subscribe to Caller ID with Call Waiting (a combined service) in order for this feature to work. If you don’t have Caller ID with Call Waiting service, turn this feature off.

  • Page 12: Answering System Feature Setup

    9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Answering System Feature Setup At the base, you can set up one feature at a time, or you can set up a feature, and then move on to set up another feature. The system provides audible prompts as you set up Answering System features.
  • Page 13 9465 book_1ATT 2/29/00 11:23 PM Select Your Announcement NOTE: For information about recording your announcement, see page 12. You can record up to three different announcements — A, B, and AO • (the system comes set to A). Announcements A and B are used when you want the system to record •...

  • Page 14: On The Base

    9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Change Remote Access Code Access features and functions of the answering system from a touch tone phone. The Remote Access Code is preset to 500. NOTE: Do not use the same code as the Priority Calling Code.
  • Page 15 9465 book_1ATT 2/29/00 11:23 PM If the announcement you want to record is the currently selected announcement (A, B, or AO) go to Step 2. If not, select the announcement by following the instructions in “Select Your Announcement” on page 11, then go to Step 2 below.

  • Page 16: Caller Specific Outgoing Announcement Feature Setup

    9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Caller Specific Outgoing Announcement Feature Setup Record personalized announcements — Caller Specific Outgoing Announcements — that can be played to select callers. You can program Caller Specific Outgoing Announcements to match: • specific telephone numbers, or •...
  • Page 17 9465 book_1ATT 2/29/00 11:23 PM Select YES to turn the Announce Only feature on for this number or call type — OR — select NO. Select RECORD, and record an announcement using the handset. Select STOP when finished. The system plays the announcement you just recorded.
  • Page 18 9465 book_1ATT 2/29/00 11:23 PM FEATURE SETUP Select OPTIONS. Select PLAY. The system plays the announcement. You can select STOP to stop playback — OR — Select RE-RECORD to change the announcement. Delete a Caller Specific Outgoing Announcement Follow Steps 1 through 6 in “Review Caller Specific Outgoing Announcements.”...

  • Page 19: Telephone Operation

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION See the TELEPHONE MEMORY and CALLER ID OPERATION sections of this manual for more calling options. Screen remains lit for 30 seconds after you press any key Make, Answer, or End a Call Press P.

  • Page 20: Redial

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION AT THE HANDSET Redial The last number dialed on this phone (up to 24 digits) is stored in redial memory until you dial another number. Press P. Wait for the dial tone and for the to appear.

  • Page 21: Mute

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION Mute Mute allows you to hear your caller, but prevents the caller from hearing you. Press > while on a call, until the screen displays MUTE; select MUTE. To return to your conversation, select UNMUTE.

  • Page 22: Record A Phone Conversation

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION AT THE HANDSET Record a Phone Conversation Using the handset (not the speakerphone), you can record a phone conversation up to three minutes long. Listen to the recording as you do any other message.

  • Page 23: At The Base

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION Mute Press M to prevent your caller from hearing you (you can hear your caller). Press again to deactivate. Page 21 AT THE BASE Speaker Volume/ Base Ringer Volume Press E or e to adjust...

  • Page 24: Page/Intercom

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE OPERATION AT THE BASE Page/Intercom Press and release i to signal someone at the handset. A three- part paging tone sounds. When the person at the handset selects INTERCOM, the handset and base can communicate without tying up the phone line.

  • Page 25: Telephone Memory/Directory

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY You can store up to 20 telephone numbers and names in memory. Your directory entries will be saved in the event of a power failure. Priority Ring While storing numbers in memory, you can choose to have the handset alert you with a special ring when you receive a call from: •...
  • Page 26 9465 book_1ATT 2/29/00 11:23 PM HEADLINE LEFT TELEPHONE MEMORY/DIRECTORY HEADLINE L-SUB Enter the number you want to store (up to 24 digits), then press > and select DONE — OR — Select REDIAL (if available) to store the last number dialed.

  • Page 27: Store A Pause In A Memory Number

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY Store a Pause in a Memory Number While storing a memory number (see “Store a Number in Memory from the Handset” on page 23) use the softkey to select PAUSE where you want dialing to pause for two seconds.

  • Page 28: Store A Talking Caller Id Announcement With A Memory Number

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY Store a Talking Caller ID Announcement with a Memory Number Follow Steps 1 through 7 under “Store a Number in Memory from the Handset” on page 23. Select RECORD, and record an announcement using the handset.

  • Page 29: View Memory Numbers

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY View Memory Numbers Press U. Use the softkey to select DIR. Select VIEW. Press < or > to scroll through memory — OR — Enter a memory location from 01–20. NOTE: Press * to activate Priority Ring for the displayed number (the screen displays !).

  • Page 30: Edit Memory Numbers

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY Edit Memory Numbers Follow Steps 1 through 4 in “View Memory Numbers” on page 27. Press U. Use the softkey to select EDIT. Press < to erase digits, then use the dial pad to enter new digits.

  • Page 31: Record Talking Caller Id For A Number Previously Stored Without Talking Caller Id

    9465 book_1ATT 2/29/00 11:23 PM TELEPHONE MEMORY/DIRECTORY Record Talking Caller ID for a Number Previously Stored without Talking Caller ID Follow Steps 1 through 4 in “View Memory Numbers” on page 27. Press U, then > Use the softkey to select YES.

  • Page 32: Answering System Operation At The Base

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT THE BASE Record/review outgoing announcement Use with other buttons to change settings Delete all or some messages Repeat all or part of message/ Record a memo Audible Indicators This system will give you voice prompts for feature operations and voice confirmations when you press a button or complete an operation.

  • Page 33: Answering Calls

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION Answering Calls NOTE: See descriptions of Announcements A, B, and AO, on page 11. If you select Announcement A or B, callers can press 1 or 2 during • the announcement to select a mailbox, or they can wait for the beep to leave a message in Mailbox 1.

  • Page 34: Listen To, Save & Delete Messages

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT THE BASE Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 20 minutes of messages, memos, and announcements (up to a maximum of 99 messages).

  • Page 35: Message Window Display

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION Message Window Display Window Displays: – – – – , flashing Counting – , in left position for 1 second NOTE: Before the system announces “End of Messages, ” you can replay a deleted message.

  • Page 36: Answering System Operation At Cordless Handset Or Touch Tone Phone

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE You can access many features of this system remotely from a touch tone phone or from the cordless handset (within range of the base). Whether you are using the cordless handset or calling from a touch tone phone, you press the same buttons.

  • Page 37: Remote Access Commands

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Remote Access Commands Function: Play all messages in a mailbox Play new messages in a mailbox Repeat a message Repeat part of a message Skip message...

  • Page 38: Remote Access Commands

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Remote Access Commands Function: End remote access call Select an Outgoing Announcement Set the Clock Review On/Off Status Turn System Off Turn System On Record Message When...

  • Page 39: Voice Help Menu

    9465 book_1ATT 2/29/00 11:23 PM ANSWERING SYSTEM OPERATION AT CORDLESS HANDSET OR TOUCH TONE PHONE Voice Help Menu Use the Voice Help Menu to access the answering system from your cordless handset or from a remote touch tone telephone, even if you do not know or remember the command codes.

  • Page 40: Caller Id Operation

    9465 book_1ATT 2/29/00 11:23 PM CALLER ID OPERATION Priority Call Unreviewed Repeat Call call information Phone not in use Call number Caller’s phone number Caller’s name About Caller Identification • The Caller ID feature works with Caller Identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas.

  • Page 41: Call Waiting

    9465 book_1ATT 2/29/00 11:23 PM Call Waiting If you have Call Waiting with Caller ID service, the screen will display information about your Call Waiting call when you hear the call signal. Press to access the call. Press to the original call.

  • Page 42: Review Call History

    9465 book_1ATT 2/29/00 11:24 PM CALLER ID OPERATION Review Call History Review information in the call history at any time. Press < or >, or press U. Select CALL-ID. The screen displays the number of calls in the call history and how many, if any, are new.

  • Page 43: Delete Call Records From Call History

    9465 book_1ATT 2/29/00 11:24 PM If you receive a call from an area code not programmed in the phone, you will see 10 digits on the screen (the area code and the phone number). The phone will automatically dial “1” before the number when you press If you try to use the Display Dial feature, but your call cannot be completed unless you dial “1”...

  • Page 44: Caller Id Display Messages

    9465 book_1ATT 2/29/00 11:24 PM CALLER ID OPERATION Delete All Call Records Press < or > to display the number of calls in the call history. While the number of calls is displayed, press U. The screen displays DELETE ALL?. Select YES to remove all calls.

  • Page 45: Operating Range

    9465 book_1ATT 2/29/00 11:24 PM Page 43 OPERATING RANGE This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

  • Page 46: Batteries

    9465 book_1ATT 2/29/00 11:24 PM BATTERIES Battery Life Battery life depends on how far the handset is from the base, and other environmental conditions. NOTE: For optimum battery performance, charge your handset on the base every night. Operation: IN USE...
  • Page 47 9465 book_1ATT 2/29/00 11:24 PM CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use only Replacement Battery XXXX (SKU# XXXXX). • Do not dispose of the battery in a fire. The cell might explode.

  • Page 48: Replace The Handset Battery Pack

    9465 book_1ATT 2/29/00 11:24 PM BATTERIES Replace the Handset Battery Pack Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. Lift out the old battery pack. Hold the new battery pack and plug the connector into the handset.

  • Page 49: In Case Of Difficulty

    9465 book_1ATT 2/29/00 11:24 PM IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase.
  • Page 50 9465 book_1ATT 2/29/00 11:24 PM IN CASE OF DIFFICULTY If you hear noise or interference when using the phone: • Make sure the base antenna is fully upright. • You may be out of range. Move closer to the base.
  • Page 51 9465 book_1ATT 2/29/00 11:24 PM IN CASE OF DIFFICULTY If the caller’s name or phone number is not displayed during Call Waiting: • You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service.
  • Page 52 9465 book_1ATT 2/29/00 11:24 PM IN CASE OF DIFFICULTY If CL appears in the Message Window: You need to reset the clock. If the system does not respond to commands from a remote touch tone phone: • Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones.

  • Page 53: Index

    9465 book_1ATT 2/29/00 11:24 PM Page 51 INDEX Index Come...
  • Page 54 9465 book_1ATT 2/29/00 11:24 PM Page 52 INDEX Index Come...
  • Page 55 9465 book_1ATT 2/29/00 11:24 PM Page 53...
  • Page 56 9465 book_1ATT 2/29/00 11:24 PM Page 54...

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