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AT&T 9371 User Manual

American telephone & telegraph user manual 900 mhz cordless telephone/answering system with caller id/call waiting 9371
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9371_book_1ATT
8/14/01
10:00 AM
Page ii
USER'S MANUAL
Part 2
900 MHz Cordless
Telephone/Answering System
with Caller ID/Call Waiting 9371
DRAFT 8/14/01
Please also read
Part 1 — Important
Product Information
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

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Summary of Contents for AT&T 9371

  • Page 1 Page ii USER’S MANUAL Part 2 900 MHz Cordless Telephone/Answering System with Caller ID/Call Waiting 9371 DRAFT 8/14/01 Please also read Part 1 — Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
  • Page 2 9371_book_1ATT 8/14/01 10:00 AM Page iii © 2001 Advanced American Telephones. All rights reserved. Printed in China. Issue 1AT&T 08/01...

  • Page 3: Table Of Contents

    9371_book_1ATT 8/14/01 10:00 AM BEFORE YOU BEGIN ..1 About Caller Identification ... 1 INSTALLATION ..2 Before You Install ... 2 Table/Desk Installation...3 Wall Installation ... 5 TELEPHONE OPERATION AT THE HANDSET .

  • Page 4: Before You Begin

    9371_book_1ATT 8/14/01 10:00 AM About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

  • Page 5: Installation

    9371_book_1ATT 8/14/01 10:00 AM INSTALLATION Before You Install Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. Install the handset battery.

  • Page 6: Table/Desk Installation

    9371_book_1ATT 8/14/01 10:00 AM Attach belt clip to the cordless handset (optional). To attach Table/Desk Installation Standard electrical outlet Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. Page 3 INSTALLATION To remove Modular telephone...
  • Page 7 9371_book_1ATT 8/14/01 10:00 AM INSTALLATION Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. After the first charge, the battery is typically fully charged overnight. Check for dial tone. After the batteries are charged, pick up the handset and press P;...

  • Page 8: Wall Installation

    9371_book_1ATT 8/14/01 10:00 AM Wall Installation Position the wall mount adapter on the base. Page 5 INSTALLATION Align tabs on wall mount adapter with holes on bottom of base. Snap wall mount adapter firmly into place.
  • Page 9 9371_book_1ATT 8/14/01 10:00 AM INSTALLATION Connect the telephone line cord. Connect the power cord. The ANSWER ON/OFF light goes on, and CL flashes in the Message Window. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. Mount the base on the wall.

  • Page 10: Telephone Operation

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE OPERATION Answer a Call Press any key except O. Make a Call Press P, then dial the number — OR — Dial the number (use < to backspace and correct digits), then press P to call.

  • Page 11: Handset Ringer Style/Battery Save

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE OPERATION AT THE HANDSET Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. Make sure the handset is off. Press p to enter programming mode. Press >...

  • Page 12: Operating Range

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

  • Page 13: At The Base

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE OPERATION AT THE BASE Indicates handset is in base Redial Press to call the last number dialed at the base (up to 32 digits). Hold Press H to put a call on hold. The IN USE light flashes. To return to the call, press K.

  • Page 14: Page/Intercom

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE OPERATION Page/Intercom Press and release to signal someone at the handset. A paging tone sounds. When the person at the handset presses I, the handset and base can communicate without tying up the phone line. Press again or press o on handset to disconnect.

  • Page 15: Telephone Memory

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE MEMORY AT THE HANDSET Store a Number in Press p to enter programming mode. Press < or > until the screen displays SET ONE TOUCH. Press s. A flashing cursor appears on screen. Enter the telephone number you want to store. Use < to backspace and make a correction.

  • Page 16: Store A Number In The Directory

    9371_book_1ATT 8/14/01 10:00 AM This cordless handset can store an additional 50 telephone numbers with names in the directory, each up to 16 digits long. Entries are stored alphabetically. For consistency with Caller ID entries, you may wish to enter last names first. Note: Press O at any time to exit memory.

  • Page 17: Edit A Number Stored In The Directory

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE MEMORY AT THE HANDSET When you finish entering the name, press s. The screen displays ENTER NUMBER. Enter the telephone number. Use < to backspace and make a correction. Press r to store a pause in the dialing sequence.

  • Page 18: Delete A Number Stored In The Directory

    9371_book_1ATT 8/14/01 10:00 AM Delete a Number Stored in the Directory Press > (DIR). The screen displays DIRECTORY. Press < or > to scroll alphabetically through numbers stored in the directory —OR— Press the dial pad key for the first letter of the entry you want to delete.

  • Page 19: At The Base

    9371_book_1ATT 8/14/01 10:00 AM TELEPHONE MEMORY HEADLINE LEFT HEADLINE L-SUB AT THE BASE You can store 10 telephone numbers (up to 16 digits each) in the base memory locations (0-9). Store a Number in Base Memory Press p on the base to enter programming mode. The SPEAKER light flashes.

  • Page 20: Caller Id Operation

    9371_book_1ATT 8/14/01 10:00 AM CALLER ID OPERATION Caller’s name Caller’s telephone number Date of call About Call History This phone assigns each incoming call a number from 1 to 50. The most recent call will have the highest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.

  • Page 21: Delete Records From Call History

    9371_book_1ATT 8/14/01 10:00 AM CALLER ID OPERATION Delete Records from Call History Delete a Specific Call Locate the record you want to delete from call history. Press s, then press > until ERASE flashes. DIAL PGM E E R R A A S S E E 973-555-0123 5/01 5:40 CALL...

  • Page 22: Store A Call History Record In The Directory

    9371_book_1ATT 8/14/01 10:00 AM CALLER ID OPERATION Store a Call History Record in the Directory Locate the record in call history you want to store in the directory. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call (area code + number;...

  • Page 23: Answering System Operation At The Base

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Set the Clock With answering system on, press U until the system announces,“Change clock.”...

  • Page 24: Record Your Announcement

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION Enter Answering System feature setup and choose a feature to set Select a feature setting Confirm/review feature setting Delete outgoing announcement, messages Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press * 1, * 2, or * 3 while the announcement is playing to leave a message in the appropriate mailbox.

  • Page 25: Answering System Feature Setup

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION AT THE BASE Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. Make sure the answering system is on. Press and release U until you hear the system announce the feature you want to set.

  • Page 26: Listen To, Save & Delete Messages

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). After playing a message, the system announces the day and time it was received.

  • Page 27: Call Screening/Intercept

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION AT THE BASE Call Screening/Intercept Make sure the answering system is on and call screening is turned on (see “Change call screening” on page 22). Adjust the message playback volume. Adjust the message so you can hear the caller’s message. If you decide to take the call, press P on the handset.

  • Page 28: At Touch Tone Phone

    9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial your telephone number. When the system answers, press #, then enter your Remote Access Code (preset to 19). The system beeps once. Within two seconds, enter a remote command (see “Remote Access Commands”).
  • Page 29 9371_book_1ATT 8/14/01 10:00 AM ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Remote Access Commands Function: Record memo End remote access call Turn system off Turn system on NOTE: The remote access call will automatically end if 20 seconds go by with no key being pressed (other than when recording or playing messages or announcements).

  • Page 30: Batteries

    9371_book_1ATT 8/14/01 10:00 AM Charging the Handset Battery Pack This battery should remain charged up to six days with the ringer turned on and up to 12 days with the ringer off. A fully charged battery provides an average talk time of about five hours. The battery pack needs charging when: •...

  • Page 31: Replacing The Handset Battery Pack

    9371_book_1ATT 8/14/01 10:00 AM BATTERIES Replacing the Handset Battery Pack Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. Lift out the old battery pack and disconnect. Align the two holes in the new battery pack’s plug with the socket pins, and snap the plug into place.

  • Page 32: In Case Of Difficulty

    9371_book_1ATT 8/14/01 10:00 AM IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. If the phone doesn’t work at all, check these items first: •...
  • Page 33 9371_book_1ATT 8/14/01 10:00 AM IN CASE OF DIFFICULTY If you hear noise or interference when using the phone: • Make sure the base antenna is fully upright. • You may be out of range. Move closer to the base. Press and release C to change to another of the 30 channels •...
  • Page 34 9371_book_1ATT 8/14/01 10:00 AM IN CASE OF DIFFICULTY If you have difficulty hearing messages: Check the volume setting. If the system does not answer after the correct number of rings: • Make sure that the answering system is on. • If Toll Saver is on, the number of rings changes to two when you have new messages waiting.
  • Page 35 9371_book_1ATT 8/14/01 10:00 AM Page 32...
  • Page 36 9371_book_1ATT 8/14/01 10:00 AM Page 33...

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