Epson XP-410 Series User Manual page 6

User's Guide
Error Indications on the Control Panel (XP-210
Series). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Troubleshooting for Printing/Copying
Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 115
Checking product status. . . . . . . . . . . . . . . . . 116
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Removing jammed paper from inside the
product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Preventing paper jams. . . . . . . . . . . . . . . . . . . 122
Reprinting after a paper jam (for Windows
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 123
Horizontal banding. . . . . . . . . . . . . . . . . . . . . 124
Vertical banding or misalignment. . . . . . . . . . 124
Incorrect or missing colors. . . . . . . . . . . . . . . 125
Blurry or smeared print. . . . . . . . . . . . . . . . . . 125
Miscellaneous Printout Problems. . . . . . . . . . . . . 126
Incorrect or garbled characters. . . . . . . . . . . . . 126
Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 126
Printout has a slight slant. . . . . . . . . . . . . . . . . 126
Size or position of copied image is incorrect. . . 126
Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 127
Blank pages print. . . . . . . . . . . . . . . . . . . . . . 127
Printed side is smeared or scuffed. . . . . . . . . . 127
Printing is too slow. . . . . . . . . . . . . . . . . . . . . 127
Paper Does Not Feed Correctly. . . . . . . . . . . . . . 128
Paper does not feed. . . . . . . . . . . . . . . . . . . . . 128
Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 128
Paper is improperly loaded. . . . . . . . . . . . . . . 129
Paper is not ejected fully or is wrinkled. . . . . . . 129
The Product Does Not Print. . . . . . . . . . . . . . . . 129
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 129
Only the power light is on. . . . . . . . . . . . . . . . 129
An ink error is indicated after you replace the
cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Increasing the Print Speed (For Windows Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printing plain papers quietly. . . . . . . . . . . . . . 132
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Screen or Status Light. . . . . . . . . . . . . . . . . . . . . 133
Problems When Starting a Scan. . . . . . . . . . . . . . 133
Using the button. . . . . . . . . . . . . . . . . . . . . . . 134
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Contents
Problems When Feeding Paper. . . . . . . . . . . . . . 135
The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 135
Multiple sheets of paper are fed. . . . . . . . . . . . 135
Problems With Scanning Time. . . . . . . . . . . . . . 135
Problems With Scanned Images. . . . . . . . . . . . . . 136
Scan quality is unsatisfactory. . . . . . . . . . . . . . 136
The scanning area or direction is
unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 137
Problems Remain After Trying All Solutions. . . . 138
Product Information
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 139
System Requirements. . . . . . . . . . . . . . . . . . . . . 139
For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 139
For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 139
Technical Specifications. . . . . . . . . . . . . . . . . . . . 140
Printer specifications. . . . . . . . . . . . . . . . . . . . 140
Scanner specifications. . . . . . . . . . . . . . . . . . . 142
Network interface specification. . . . . . . . . . . . 142
Memory card. . . . . . . . . . . . . . . . . . . . . . . . . 143
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Environmental. . . . . . . . . . . . . . . . . . . . . . . . 145
Standards and approvals. . . . . . . . . . . . . . . . . 145
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . 147
Contacting Epson Support. . . . . . . . . . . . . . . . . . 147
Before Contacting Epson. . . . . . . . . . . . . . . . . 147
Help for Users in Europe. . . . . . . . . . . . . . . . . 148
Help for Users in Taiwan. . . . . . . . . . . . . . . . . 148
Help for Users in Australia. . . . . . . . . . . . . . . 149
Help for Users in Singapore. . . . . . . . . . . . . . . 149
Help for Users in Hong Kong. . . . . . . . . . . . . . 150
Index
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