Epson XP-446 User Manual
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Epson XP-446 User Manual

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XP-440/XP-446 User's Guide

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Summary of Contents for Epson XP-446

  • Page 1 XP-440/XP-446 User's Guide...

  • Page 3: Table Of Contents

    Using the Mopria Print Service ......................32 Android Printing Using the Epson Print Enabler ................32 Using Fire OS Printing ........................33 Using Windows 10 Mobile Printing ....................33 Using Epson Print and Scan App with Windows Tablets ..............34...
  • Page 4 Loading Paper for Documents and Photos..................52 Loading Envelopes ..........................55 Paper Loading Capacity ........................58 Available Epson Papers ........................59 Borderless Paper Type Compatibility ....................60 Paper or Media Type Settings - Control Panel ................... 61 Paper or Media Type Settings - Product Software................61 Placing Originals on the Product ......................
  • Page 5 Cancelling Printing Using a Product Button..................103 Scanning ..............................104 Starting a Scan..........................104 Starting a Scan Using the Product Control Panel ................ 104 Changing Default Scan Button Settings .................. 106 Starting a Scan Using the Epson Scan 2 Icon ................107...
  • Page 6 Uploading Scanned Images to Email................... 130 Saving Scanned Images to a Folder.................... 131 Epson JPEG File Settings ......................132 Epson TIFF and Multi-TIFF File Settings ..................134 Saving Scanned Documents as a Searchable PDF ................. 135 Using Memory Cards with Your Product ....................137 Inserting a Memory Card ........................
  • Page 7 Checking Cartridge Status on the LCD Screen................158 Checking Cartridge Status with Windows ..................160 Checking Cartridge Status - Mac ....................163 Purchase Epson Ink Cartridges......................164 Ink Cartridge Part Numbers ......................164 Removing and Installing Ink Cartridges.................... 165 Replacing Ink Cartridges Using a Computer Utility................170 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 8 Cleaning and Transporting Your Product ..................... 190 Cleaning Your Product ........................190 Transporting Your Product ....................... 190 Solving Problems ............................ 193 Checking for Software Updates......................193 Product Status Messages ........................ 194 Running a Product Check ........................ 195 Resetting Control Panel Defaults ..................... 197 Solving Setup Problems ........................
  • Page 9 Incorrect Colors ........................... 221 Solving Scanning Problems ......................222 Scanning Software Does Not Operate Correctly ................. 222 Cannot Start Epson Scan 2 ......................222 Solving Scanned Image Quality Problems ..................223 Image Consists of a Few Dots Only..................... 224 Line of Dots Appears in All Scanned Images................224 Straight Lines in an Image Appear Crooked ................
  • Page 10 Binding Arbitration and Class Waiver ....................246 Trademarks ............................249 Copyright Notice..........................250 libTIFF Software Acknowledgment....................250 A Note Concerning Responsible Use of Copyrighted Materials........... 251 Default Delay Times for Power Management for Epson Products ..........251 Copyright Attribution ........................251...

  • Page 11: Xp-440/Xp-446 User's Guide

    XP-440/XP-446 User's Guide Welcome to the XP-440/XP-446 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 13: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and the power light home button The LCD screen back button The arrow buttons and the OK button The + and – buttons (increase or decrease the number of copies) start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position...

  • Page 14: Changing Lcd Screen Language

    Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary.

  • Page 15: Turning Off Control Panel Sounds

    3. Press the up or down arrow button to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow button to select Language and press the OK button. 5. Press the up or down arrow button to select a language and press the OK button. 6.

  • Page 16: Product Parts Locations

    You see this screen: 3. Select the Off setting and press the OK button. 4. Press the home button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back...

  • Page 17: Product Parts - Top

    Product Parts - Top Edge guide Sheet feeder Paper support and extension Feeder guard Output tray...
  • Page 18 Paper stopper Document cover Scanner glass Control panel Memory card slot Parent topic: Product Parts Locations...

  • Page 19: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position (do not remove) Parent topic: Product Parts Locations...

  • Page 20: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.

  • Page 21: Changing The Power Off And Sleep Timer Settings From The Control Panel

    Changing the Power Off and Sleep Timer Settings From the Control Panel You can use the product's control panel to change the time period before the printer enters sleep mode or turns off automatically. 1. Press the home button, if necessary. 2.
  • Page 22 You see this screen: 5. Press the up or down arrow button to select the time period you want, then press the OK button. 6. To change the Sleep Timer setting, press the up or down arrow button to select Sleep Timer and press the OK button.

  • Page 23: Changing The Power And Sleep Timer Settings - Windows

    Parent topic: The Power Off and Sleep Timers Changing the Power and Sleep Timer Settings - Windows You can use the printer software to change the time period before the product enters sleep mode or turns off automatically. 1. Make sure your product is turned on. 2.

  • Page 24: Changing The Power And Sleep Timer Settings - Mac

    Changing the Power and Sleep Timer Settings - Mac You can use the printer software to change the time period before the product enters sleep mode or turns off automatically. 1. Make sure your product is turned on. 2. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...

  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

  • Page 26: Using Epson Email Print

    3. Press the up or down arrow button to select Epson Connect Services and press the OK button. 4. Press the up or down arrow button to select Register/Delete and press the OK button. 5. Press the up or down arrow button to select Yes and press the OK button.

  • Page 27: Using The Epson Creative Print Mobile App

    (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Creative Print and check the compatibility of your mobile device and your Epson product. 3. Download Epson Creative Print from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network that your product is using.

  • Page 28: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 29: Using Google Cloud Print

    Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 30: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.

  • Page 31: Using Airprint

    Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print...

  • Page 32: Using The Mopria Print Service

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 33: Using Fire Os Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 34: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

  • Page 35: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 36: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 37 3. Press the OK button. You see this screen: 4. Press the OK button. You see this screen: 5. Press the OK button to select Wi-Fi Setup Wizard.
  • Page 38 6. Press the up or down arrow button to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button. Enter your network name as described in the next step.

  • Page 39: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.

  • Page 40: Enabling Wi-Fi Direct Mode

    To enable peer-to-peer mode, you must select it from the Web Config Utility, under WiFi/Network Settings > Services > Wi-Fi Direct. Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.
  • Page 41 You see this screen: 4. Press the OK button. You see this screen: 5. Press the OK button. 6. Press the down arrow button, then press the OK button to change the Wi-Fi Direct password. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password.
  • Page 42 7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. •...

  • Page 43: Wi-Fi Protected Setup (Wps)

    You see this screen: 9. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 10. Press the OK button to exit. You see either an AP or Direct connection symbol on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 44: Using Wps To Connect To A Network

    Using WPS to Connect to a Network Parent topic: Wi-Fi Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
  • Page 45 You see this screen: 5. Press the OK button. You see this screen: 6. Press the up or down arrow button to select Push Button Setup (WPS) and press the OK button. 7. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful, a Wi-Fi icon with connection bars is displayed in the upper right corner of the LCD screen.

  • Page 46: Printing A Network Status Sheet

    Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2.
  • Page 47 You see this screen: Note: If you are connected to a network, the signal strength is also displayed. 5. Press the left or right arrow button to display the Network Status screen. 6. Press the up or down arrow button to select Print Status Sheet and press the OK button. You see this screen: 7.

  • Page 48: Changing Or Updating Network Connections

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 49: Accessing The Web Config Utility

    2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
  • Page 50 You see this screen: 4. Press the up or down arrow button to select Wi-Fi Setup and press the OK button. You see this screen: 5. Press the up or down arrow button to select Disable Wi-Fi and press the OK button. 6.
  • Page 51 Related tasks Setting Up Epson Connect Services...

  • Page 52: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents and Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Product Software Loading Paper for Documents and Photos You can print documents and photos on a variety of paper types and sizes.
  • Page 53 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 54 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back.

  • Page 55: Loading Envelopes

    9. Do one of the following to select the size and type of paper you just loaded on the product LCD screen: • To use the existing settings, press the OK button. • To change the settings, press the up or down arrow button to select Change and press the OK button.
  • Page 56 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper.
  • Page 57 4. Slide the edge guide left. 5. Load up to 10 envelopes printable side up and flap edge left, against the right side as shown. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 58: Paper Loading Capacity

    20 sheets Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Envelopes * Based on 20-lb (75-g/m²) paper weight. Do not load paper above the arrow mark inside the left edge guide.

  • Page 59: Available Epson Papers

    You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...

  • Page 60: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Presentation Paper Matte • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte Borderless Paper Sizes •...

  • Page 61: Paper Or Media Type Settings - Control Panel

    Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
  • Page 62 For this paper Select this Paper Type or Media Type setting Envelopes Envelope Parent topic: Loading Paper...

  • Page 63: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 64 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.2 inch (5 mm) away from each other and from the corner mark on the scanner glass if you are making separate copies, and 0.8 inch (20 mm) away from each other if you are scanning.
  • Page 65 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...

  • Page 66: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.

  • Page 67: Paper Size Settings - Copying

    6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the down arrow button and then press the OK button to view the print settings for the copies. You see this screen: 8.

  • Page 68: Copying Options

    You can copy on these paper sizes. • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Copying Documents or Photos Copying Options...

  • Page 69: Copying And Restoring Photos

    Copying option Available settings Description Paper Type Various types Adjusts printer settings for the selected paper type Quality Best Provides best quality for photo copies Standard Provides good quality for most copies Draft Provides lower quality for draft copies Parent topic: Copying Documents or Photos Related references Paper Size Settings - Copying...
  • Page 70 6. Press the down arrow button to select On and press the OK button. 7. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 8.
  • Page 71 You see this screen: 13. Do one of the following: • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want. • To change the print settings, select Print Settings, press the OK button, and select the necessary settings.
  • Page 72 Related topics Loading Paper...

  • Page 73: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 74 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 75 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 76: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
  • Page 77 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 78: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 79 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 80: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 81: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 82: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 83: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.

  • Page 84: Selecting Extended Settings - Windows

    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.

  • Page 85: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 86: Printing Your Document Or Photo - Windows

    Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
  • Page 87 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 88: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 89: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 90: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 91: Printing On A Mac

    You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...

  • Page 92: Selecting Basic Print Settings - Mac

    Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
  • Page 93 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 94 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 95 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 96: Print Quality Settings - Mac

    Managing Color - Mac Printing Your Document or Photo - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper.

  • Page 97: Selecting Page Setup Settings - Mac

    Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.

  • Page 98: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 99: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 100: Selecting Printing Preferences - Mac

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 101: Printing Preferences - Mac

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 102: Printing Your Document Or Photo - Mac

    High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.

  • Page 103: Checking Print Status - Mac

    Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...

  • Page 104: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 105 • Scan to Cloud saves your scan to a designated cloud account. Note: To use this feature, you must have registered a cloud account with Epson Connect. • Scan to Computer (JPEG) saves your scan file directly to your computer.

  • Page 106: Changing Default Scan Button Settings

    Start > All Programs or Programs > EPSON Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.

  • Page 107: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps > EPSON > Epson Scan 2.

  • Page 109: Starting A Scan From A Scanning Program

    Scanning in Epson Scan 2 Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
  • Page 110 You see an Epson Scan 2 window like this:...

  • Page 111: Scanning In Epson Scan 2

    Scanning in Epson Scan 2 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 112 You see this window:...
  • Page 113 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Do one of the following: • If you're scanning in Document Mode, select any of the additional settings that you want to use on the Main Settings tab.

  • Page 114: Additional Scanning Settings - Main Settings Tab

    Starting a Scan Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
  • Page 115 Adjusts the midtone density of the scanned image. Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Correct Document Skew Corrects skewed originals, image contents, or both. Parent topic: Scanning in Epson Scan 2...

  • Page 116: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.

  • Page 117: Scanning From Smart Devices

    Scanning in Epson Scan 2 Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.

  • Page 118: Scanning Using Easy Photo Scan

    • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select...
  • Page 119 You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name.

  • Page 120: Uploading Scanned Images To Facebook

    8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related tasks...
  • Page 121 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 122: Uploading Scanned Images To Google Photos

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Google Photos You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned images.
  • Page 123 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.

  • Page 124: Uploading Scanned Images To Evernote

    7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection), click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos.
  • Page 125 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.

  • Page 126: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
  • Page 127 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 128: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
  • Page 129 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 130: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 131: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 132: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
  • Page 133 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.

  • Page 134: Epson Tiff And Multi-Tiff File Settings

    Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.

  • Page 135: Saving Scanned Documents As A Searchable Pdf

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install the components if you want to perform OCR.
  • Page 136 10. Confirm the File Name setting and select a Folder setting for your document. 11. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning Related tasks Scanning in Epson Scan 2 Related topics Placing Originals on the Product Starting a Scan...

  • Page 137: Using Memory Cards With Your Product

    Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Scanning to a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product.

  • Page 138: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards with Your Product Memory Card Types...

  • Page 139: Removing A Memory Card

    Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.

  • Page 140: Viewing And Printing Photos

    Viewing and Printing Photos Printing Photo Layouts from a Memory Card Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Individual Photos Viewing and Printing Individual Photos Using the Slide Show Cropping Photos Displayed on the LCD Screen Print Setting Options - Photo Mode...
  • Page 141 5. To view additional photos and select others for printing, press the left or right arrow button and repeat the selections above. 6. To select settings for the photos, press the down arrow button. You see this screen: 7. Do one of the following: •...

  • Page 142: Viewing And Printing Individual Photos Using The Slide Show

    Related tasks Cropping Photos Displayed on the LCD Screen Viewing and Printing Individual Photos Using the Slide Show You can view a slide show of the photos on your memory card and select individual photos for printing. 1. Press the home button, if necessary.
  • Page 143 4. The LCD screen scrolls through your photos and displays each photo on the memory card. Press the down arrow to pause the slide show. Press the down arrow again to resume the slide show. 5. Press OK to select a photo to print. 6.

  • Page 144: Cropping Photos Displayed On The Lcd Screen

    10. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Viewing and Printing Photos Related references Print Setting Options - Photo Mode Related tasks Cropping Photos Displayed on the LCD Screen Cropping Photos Displayed on the LCD Screen If you want to crop or rotate photos displayed on the LCD screen, press the down arrow button, select Crop/Zoom, and press the OK button.

  • Page 145: Printing Photo Layouts From A Memory Card

    Print settings Available options Description Fix Red-Eye Off-Current Turns off red-eye correction for the current print job On-Current Turns on red-eye correction for the current print job Parent topic: Viewing and Printing Photos Printing Photo Layouts from a Memory Card You can print one or more photos from a memory card in special layouts on various sizes of photo paper.
  • Page 146 You see this screen: 6. Press the up or down arrow button to select the Paper Size setting that matches the paper you loaded and press the OK button. 7. Press the up or down arrow button to select the Paper Type setting that matches the paper you loaded and press the OK button.

  • Page 147: Photo Layout Options

    8. If you see the screen above, do one of the following: • To allow your product to place photos in the layout automatically, select Automatic layout and press the OK button. Press the + button to select a photo to print. If you need to deselect a photo, press the –...

  • Page 148: Scanning To A Memory Card

    Photo ID Prints 4 ID-sized photos on one sheet. Picture Package Prints one photo in multiple sizes on one sheet. Parent topic: Printing Photo Layouts from a Memory Card Scanning to a Memory Card You can scan an image to a memory card inserted into a memory card slot on your product. 1.

  • Page 149: Transferring Photos On A Memory Card

    Related tasks Inserting a Memory Card Placing Originals on the Scanner Glass Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product. Setting Up File Sharing for Photo Transfers from Your Computer Transferring Photos from a Memory Card to Your Computer Parent topic: Using Memory Cards with Your Product...
  • Page 150 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon. • Mac with a USB connection: Look for the removable disk icon on your desktop or computer window, then select it.

  • Page 151: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 152 4. Press the up or down arrow button to select Personal Stationery and press the OK button. 5. Press the up or down arrow button to select Lined Papers and press the OK button. 6. Press the left or right arrow button, then press the OK button to select one of the following settings: •...

  • Page 153: Printing Personalized Note Paper

    • Music Paper Note: View the images for each option to preview the design layout. 7. Select the paper size you loaded and press the OK button. 8. When you see a message asking you to load paper, press the OK button. 9.
  • Page 154 5. Press the up or down arrow button to select Personal Stationery and press the OK button. 6. Press the up or down arrow button to select Writing Papers and press the OK button. 7. Press the left or right arrow button, then press the OK button to select one of the following settings: •...

  • Page 155: Printing Calendar Pages

    1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Press the home button, if necessary.
  • Page 156 3. Press the left or right arrow button to select More Functions and press the OK button. 4. Press the up or down arrow button to select Personal Stationery and press the OK button.
  • Page 157 5. Press the up or down arrow button to select Calendar and press the OK button. 6. Press the left or right arrow button, then press the OK button to select one of the following settings: • Weekly: prints a Sunday to Saturday week-long calendar with hourly divisions. •...

  • Page 158: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 159 You see this screen: 3. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Do one of the following: •...

  • Page 160: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the start button. Once ink charging is complete, press the OK button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 161 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 162 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...

  • Page 163: Checking Cartridge Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...

  • Page 164: Purchase Epson Ink Cartridges

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.

  • Page 165: Removing And Installing Ink Cartridges

    288XL Yellow 288XL Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 166 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 167 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 168 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 169 The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...

  • Page 170: Replacing Ink Cartridges Using A Computer Utility

    Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 171: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 172: Printing With Expended Color Cartridges - Mac

    Related tasks Selecting Basic Print Settings - Windows Checking Print Status - Windows Cancelling Printing Using a Product Button Related topics Loading Paper Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
  • Page 173 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 174: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.

  • Page 175: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics...
  • Page 176 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow button to select Setup and press the OK button. 4. Press the up or down arrow button to select Maintenance and press the OK button. You see this screen: 5.
  • Page 177 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. •...

  • Page 178: Checking The Nozzles Using A Computer Utility

    Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 179: Print Head Cleaning

    4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...

  • Page 180: Cleaning The Print Head Using The Product Control Panel

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
  • Page 181 You see this screen: 6. Press the start button to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.

  • Page 182: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 183 You see a window like this: 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
  • Page 184 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 185: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 186 5. Press the up or down arrow button to select Head Alignment and press the OK button. You see this screen: 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7.

  • Page 187: Aligning The Print Head Using A Computer Utility

    Parent topic: Print Head Alignment Related topics Loading Paper Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2.
  • Page 188 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 189: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3.

  • Page 190: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 191 • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1.
  • Page 192 10. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

  • Page 193: Solving Problems

    Solving Scanned Image Quality Problems Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 194: Product Status Messages

    Epson for support. life. The printer's ink pad is The ink pad is near the end of its service life. Contact Epson for support. (To nearing the end of its continue printing, press the start button.) service life.

  • Page 195: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 196 4. Press the left or right arrow button to select Setup and press the OK button. 5. Press the up or down arrow button to select Maintenance and press the OK button. You see this screen: 6. Press the OK button. 7.

  • Page 197: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 198 You see this screen: 3. Press the up or down arrow button to select Restore Default Settings and press the OK button. You see this screen: 4. Press the up or down arrow button to select one of these options and press the OK button: •...

  • Page 199: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 200: Control Panel Setup Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 201: Product Cannot Connect To A Wireless Router Or Access Point

    Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 202: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 203: Product Does Not Appear In Mac Printer Window

    Related topics Wi-Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...

  • Page 204: Cannot Scan Over A Network

    Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.

  • Page 205: Solving Copying Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 206: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 207: Paper Jam Problems

    • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. •...

  • Page 208: Paper Ejection Problems

    5. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related tasks...

  • Page 209: Solving Problems Printing From A Computer

    Parent topic: Solving Paper Problems Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Product Software Paper Specifications Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.

  • Page 210: Product Icon Does Not Appear In Windows Taskbar

    2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3 and click OK. 6. Click the Monitoring Preferences button.

  • Page 211: Error After Cartridge Replacement

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.

  • Page 212: Solving Page Layout And Content Problems

    For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. •...

  • Page 213: Inverted Image

    Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 214: Incorrect Margins On Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 215: Incorrect Characters Print

    Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...

  • Page 216: Slanted Printout

    Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...

  • Page 217: White Or Dark Lines In Printout

    Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 218: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 219: Faint Printout Or Printout Has Gaps

    Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Related topics Replacing Ink Cartridges Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...

  • Page 220: Grainy Printout

    Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...

  • Page 221: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 222: Solving Scanning Problems

    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select All apps.

  • Page 223: Solving Scanned Image Quality Problems

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 224: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.

  • Page 225: Image Colors Are Patchy At The Edges

    Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.

  • Page 226: Ripple Patterns Appear In An Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...

  • Page 227: Solving Memory Card Problems

    Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card Cannot Transfer Photos to or from a Memory Card Parent topic:...

  • Page 228: Cannot Transfer Photos To Or From A Memory Card

    Related tasks Inserting a Memory Card Removing a Memory Card Related topics Viewing and Printing Photos Cannot Transfer Photos to or from a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: •...
  • Page 229 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.

  • Page 230: Uninstalling Product Software - Mac

    • Windows XP: Select Epson Scan 2 and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
  • Page 231 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 232: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 233: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 234: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 235 Single sheets Top and sides: 0.12 inch (3 mm) Reduced print quality area/top: 1.57 inch (40 mm) Reduced print quality area/bottom: 1.26 inch (32 mm) Borderless Reduced print quality area/top: 1.69 inch (43 mm) Reduced print quality area/bottom: 1.38 inch (35 mm)

  • Page 236: Scanning Specifications

    Envelopes Sides: 0.12 inch (3 mm) Top/bottom: 0.20 inch (5 mm) Reduced print quality area/right: 0.71 inch (18 mm) Reduced print quality area/left: 1.57 inch (40 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size Maximum: 8.5 ×...

  • Page 237: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 238: Memory Card Specifications

    Parent topic: Technical Specifications Related references Ink Cartridge Part Numbers Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types SDHC SDXC miniSD* miniSDHC* microSD* microSDHC* microSDXC Media format DCF JPEG with the Exif Version 2.3 standard taken by digital cameras...

  • Page 239: Electrical Specifications

    Width Stored: 15.4 inches (390 mm) Printing: 15.4 inches (390 mm) Depth Stored: 11.8 inches (300 mm) Printing: 20.8 inches (528 mm) Weight 9.5 lb (4.3 kg) (without ink cartridges and power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz...

  • Page 240: Interface Specifications

    Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA-PSK (AES); WPA2 compliant with support for WPA/WPA2...
  • Page 241 • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 242: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 243 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

  • Page 244: Ink Cartridge Safety Instructions

    • Except as specifically explained in your documentation, do not attempt to service the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged;...

  • Page 245: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 246: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 247 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 248 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 249: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...

  • Page 250: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 251: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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