Epson XP-431 User Manual
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Epson XP-431 User Manual

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XP-431 User's Guide

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Summary of Contents for Epson XP-431

  • Page 1 XP-431 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power and Sleep Timer Settings - Windows............23 Changing the Power and Sleep Timer Settings - OS X..............24 Epson Connect Solutions for Smartphones, Tablets, and More ............25 Using Epson Email Print ....................... 26 Using the Epson iPrint Mobile App ....................26 Using Epson Remote Print ......................
  • Page 4 Loading Paper for Documents and Photos..................43 Loading Envelopes ..........................46 Paper Loading Capacity ........................49 Available Epson Papers ........................49 Borderless Paper Type Compatibility ....................51 Paper or Media Type Settings - Control Panel ................... 52 Paper or Media Type Settings - Product Software................52 Placing Originals on the Product ......................
  • Page 5 Starting a Scan Using the Product Control Panel ................93 Changing Default Scan Button Settings ..................95 Starting a Scan Using the Epson Scan Icon .................. 96 Starting a Scan from a Scanning Program..................98 Selecting Epson Scan Settings ......................100 Scan Modes..........................
  • Page 6 Uploading Scanned Images to Email ..................147 Saving Scanned Images to a Folder ..................148 Epson JPEG File Settings....................... 149 Epson TIFF and Multi-TIFF File Settings ................150 Scanning to a PDF File........................ 151 Restoring Photo Colors as You Scan ..................154...
  • Page 7 Checking Cartridge Status on the LCD Screen................178 Checking Cartridge Status with Windows ..................180 Checking Cartridge Status with OS X ..................183 Purchase Epson Ink Cartridges......................184 Ink Cartridge Part Numbers ......................184 Removing and Installing Ink Cartridges.................... 185 Replacing Ink Cartridges Using a Computer Utility................
  • Page 8 Conserving Low Black Ink with Windows ..................193 Adjusting Print Quality..........................195 Print Head Maintenance........................195 Print Head Nozzle Check......................195 Checking the Nozzles Using the Product Control Panel ............195 Checking the Nozzles Using a Computer Utility ..............198 Print Head Cleaning ........................
  • Page 9 Incorrect Colors ........................... 239 Solving Scanning Problems ......................240 Scanning Software Does Not Operate Correctly ................. 240 Cannot Start Epson Scan ......................241 Solving Scanned Image Quality Problems ..................241 Image Consists of a Few Dots Only..................... 242 Line of Dots Appears in All Scanned Images................242...
  • Page 10 Image is Distorted or Blurry ......................243 Image Colors are Patchy at the Edges ..................243 Image is Too Dark ........................244 Back of Original Image Appears in Scanned Image ..............244 Ripple Patterns Appear in an Image .................... 244 Image is Scanned Upside-Down ....................
  • Page 11 Notices ..............................261 FCC Compliance Statement......................261 Trademarks ............................262 Copyright Notice..........................262 libTIFF Software Acknowledgment....................263 A Note Concerning Responsible Use of Copyrighted Materials........... 263 Default Delay Times for Power Management for Epson Products ..........264 Copyright Attribution ........................264...

  • Page 13: Xp-431 User's Guide

    XP-431 User's Guide Welcome to the XP-431 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 15: Adjusting Control Panel Position

    back button The arrow buttons and the OK button The + and – buttons (increase or decrease the number of copies) start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. •...
  • Page 16 You see this screen: 3. Press the up or down arrow button to select Printer Setup and press the OK button. You see this screen: 4. Press the up or down arrow button to select Language and press the OK button. 5.

  • Page 17: Turning Off Control Panel Sounds

    Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Press the left or right arrow button to select Quiet Mode and press the OK button. You see this screen: 3.

  • Page 18: Product Parts - Top

    Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 19 Document cover Scanner glass Control panel Control panel release bar (beneath) Memory card slot Memory card access light Parent topic: Product Parts Locations...

  • Page 20: Product Parts - Inside

    Product Parts - Inside Scanner unit Ink cartridge holder in home position Parent topic: Product Parts Locations...

  • Page 21: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management begins, but increasing the time reduces the product's energy efficiency.
  • Page 22 2. Press the left or right arrow button to select Setup and press the OK button. 3. Press the up or down arrow button to select Printer Setup and press the OK button. You see this screen: 4. To change the Power Off Timer setting, press the up or down arrow button to select Power Off Timer and press the OK button.

  • Page 23: Changing The Power And Sleep Timer Settings - Windows

    6. To change the Sleep Timer setting, press the up or down arrow button to select Sleep Timer and press the OK button. You see this screen: 7. Press the up or down arrow button to select the time period you want, then press the OK button. 8.

  • Page 24: Changing The Power And Sleep Timer Settings - Os X

    You see this screen: 6. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 7. Click Send. 8. Select the time period you want before the product goes to sleep as the Sleep Timer setting. 9.

  • Page 25: Epson Connect Solutions For Smartphones, Tablets, And More

    You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to Cloud.

  • Page 26: Using Epson Email Print

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 27: Using Epson Remote Print

    3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 28: Using Airprint

    Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing. See the link below.

  • Page 29: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.

  • Page 30: Using The Mopria Print Service

    You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

  • Page 31: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 32: Selecting Wireless Network Settings From The Control Panel

    CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 33 3. Press the OK button to select Wi-Fi Setup Wizard. 4. Press the up or down arrow button to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.

  • Page 34: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.

  • Page 35: Enabling Wi-Fi Direct Mode

    Peer-to-peer mode The product communicates one-to-one with another Wi-Fi Direct capable device. When operating in this mode, your product displays a Direct or D connection symbol on the LCD screen. To disconnect a peer-to-peer mode connection, release the connection to your product from your computer or other device.
  • Page 36 5. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. •...

  • Page 37: Wi-Fi Protected Setup (Wps)

    You see this screen: 7. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 8. Press the OK button to exit. You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.

  • Page 38: Using Wps To Connect To A Network

    Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the WPS button on your router. 2. On the product, press the home button, if necessary.
  • Page 39 3. Press the up or down arrow button to select Network Settings and press the OK button. You see this screen: 4. Press the up or down arrow button to select Network Status and press the OK button. You see this screen: Note: If you are connected to a network, the signal strength is also displayed.

  • Page 40: Changing Or Updating Network Connections

    You see this screen: 7. Press the start button to print the network status sheet. (Press the stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections...

  • Page 41: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 42: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.

  • Page 43: Loading Paper

    Before you print, load paper for the type of printing you will do. Loading Paper for Documents and Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Product Software Loading Paper for Documents and Photos You can print documents and photos on a variety of paper types and sizes.
  • Page 44 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 45 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back.

  • Page 46: Loading Envelopes

    9. Do one of the following to select the size and type of paper you just loaded on the product LCD screen: • To use the existing settings, press the OK button. • To change the settings, press the up or down arrow button to select Change and press the OK button.
  • Page 47 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension. 3. Pull out the output tray and open the paper stopper.
  • Page 48 4. Slide the edge guide left. 5. Load up to 10 envelopes printable side up and flap edge left, against the right side as shown. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 49: Paper Loading Capacity

    ** For two-sided printing, load up to 30 sheets. Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish...
  • Page 50 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 51: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte Borderless Paper Sizes •...

  • Page 52: Paper Or Media Type Settings - Control Panel

    For this paper Select this Paper Type setting Plain paper plain papers Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Photo Paper Glossy...
  • Page 53 Parent topic: Loading Paper...

  • Page 54: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 55 If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping.

  • Page 56: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.
  • Page 57 6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the down arrow button and then press the OK button to view the print settings for the copies. You see this screen: 8.

  • Page 58: Paper Size Settings - Copying

    Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded. You can copy on these paper sizes. • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) •...

  • Page 59: Copying And Restoring Photos

    Copying option Available settings Description Paper Size Various sizes Selects the paper size for the copy printout Paper Type Various types Adjusts printer settings for the selected paper type Quality Best Provides best quality for photo copies Standard Provides good quality for most copies Draft Provides lower quality for draft copies Parent topic:...
  • Page 60 7. Place up to two original photos on the product. Note: Press the up or down arrow button for instructions on placing your photos on the product. 8. Press the start button. You see this screen: 9. Press the left or right arrow button to scroll through your photos and display one that you want to copy.
  • Page 61 You see this screen: 13. Do one of the following: • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want. • To change the print settings, select Print Settings, press the OK button, and select the necessary settings.

  • Page 62: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 63 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 64 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 65: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
  • Page 66 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 67: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 68 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.

  • Page 69: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 70: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 71: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 72 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 73: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3.

  • Page 74: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 75: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
  • Page 76 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...

  • Page 77: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...

  • Page 78: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 79: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 80: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 81: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 82 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 83 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 84: Print Quality Settings - Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 85: Print Options - Os X

    Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - OS X Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 86: Selecting Print Layout Options - Os X

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.

  • Page 87: Managing Color - Os X

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 88: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 89: Selecting Printing Preferences - Os X

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - OS X Selecting Printing Preferences - OS X You can select printing preferences that apply to all the print jobs you send to your product. 1.

  • Page 90: Printing Preferences - Os X

    Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.

  • Page 91: Checking Print Status - Os X

    Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 92: Cancelling Printing Using A Product Button

    2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.

  • Page 93: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 94 • Scan to Cloud saves your scan to a designated cloud account. Note: To use this feature, you must have registered a cloud account with Epson Connect. • Scan to Computer (JPEG) saves your scan file directly to your computer or as an image capture in OS X.

  • Page 95: Changing Default Scan Button Settings

    Start > All Programs or Programs > EPSON Software > Event Manager. • OS X: Open the Applications folder, click Epson Software, and click Event Manager. 2. Open the Scanner (Windows) or Select Scanner (OS X) drop-down list and select your product, if necessary.

  • Page 96: Starting A Scan Using The Epson Scan Icon

    Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 97 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...

  • Page 98: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
  • Page 99 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...

  • Page 100: Selecting Epson Scan Settings

    Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Full Auto Mode This mode automatically detects the type of content you are scanning, selects settings for it, and saves your scanned image.

  • Page 101: Selecting The Scan Mode

    Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks...
  • Page 102 You see this window:...
  • Page 103 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 104: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 105 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 106 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 107: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 108 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.

  • Page 109: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 110: Selecting A Scan Size - Home Mode

    Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
  • Page 111 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list. Note: If you need to rotate the orientation of the target size for your image, click the Orientation icon.
  • Page 112 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 113 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 114: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

  • Page 115: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 116 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 117: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 118: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 119 You see this window:...
  • Page 120 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 121: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 122 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.

  • Page 123: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 124 Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.

  • Page 125: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 126 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 127 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 128: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
  • Page 129 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.

  • Page 130: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.

  • Page 131: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 132: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list in the Finder, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 133 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.

  • Page 134: Available Scan Settings - Os X Image Capture

    Scanning with OS X Using Image Capture Scanning from Smart Devices Using the Epson iPrint application, you can use your iOS or Android smartphone or tablet to scan original documents or photos on your networked product and save them as digital files on your device.

  • Page 135: Scanning To Online Destinations Using Easy Photo Scan

    Start, and select All Programs or Programs. Select Epson Software and click Easy Photo Scan. Select your product and click OK, if necessary. • OS X: Open the Applications folder, click Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary.
  • Page 136 You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window with an automatically generated name.

  • Page 137: Uploading Scanned Images To Facebook

    8. When you finish scanning, click one of the destination icons to upload the images. Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related tasks...
  • Page 138 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 139: Uploading Scanned Images To Picasa

    10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images.
  • Page 140 You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.

  • Page 141: Uploading Scanned Images To Evernote

    13. Click Send to upload the images to your Picasa account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
  • Page 142 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.

  • Page 143: Uploading Scanned Images To Sugarsync

    8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
  • Page 144 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.

  • Page 145: Uploading Scanned Images To A Web Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
  • Page 146 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.

  • Page 147: Uploading Scanned Images To Email

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.

  • Page 148: Saving Scanned Images To A Folder

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.

  • Page 149: Epson Jpeg File Settings

    Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.

  • Page 150: Epson Tiff And Multi-Tiff File Settings

    ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan.

  • Page 151: Scanning To A Pdf File

    Scanning to Online Destinations Using Easy Photo Scan Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer.
  • Page 152 1. Place your original on your product for scanning. 2. Start Epson Scan. 3. Select the scan mode you want to use. 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan.
  • Page 153 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows...

  • Page 154: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 155 Related tasks Selecting the Scan Mode Related topics Starting a Scan Selecting Epson Scan Settings...

  • Page 156: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Scanning to a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product.

  • Page 157: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types...

  • Page 158: Removing A Memory Card

    Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.

  • Page 159: Viewing And Printing Photos

    Viewing and Printing Photos Parent topic: Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Individual Photos Viewing and Printing Individual Photos Using the Slide Show Cropping Photos Displayed on the LCD Screen Print Setting Options - Photo Mode Printing Photo Layouts From a Memory Card...
  • Page 160 4. Press the + or – button to select one or more copies of the photo (up to 99). 5. To view additional photos and select others for printing, press the left or right arrow button and repeat the selections above. 6.

  • Page 161: Viewing And Printing Individual Photos Using The Slide Show

    Related references Print Setting Options - Photo Mode Related tasks Cropping Photos Displayed on the LCD Screen Viewing and Printing Individual Photos Using the Slide Show You can view a slide show of the photos on your memory card and select individual photos for printing. 1.
  • Page 162 The first photo on your memory card is displayed: 4. The LCD screen scrolls through your photos and displays each photo on the memory card. Press the down arrow to pause the slide show. Press the down arrow again to resume the slide show. 5.
  • Page 163 You see this screen: 9. Do one of the following: • To change the selected photos and number of copies to print, select Select Photos, press the OK button, and select the necessary settings. • To change the display setting for the LCD screen, select Display Options, press the OK button, and select the setting you want.

  • Page 164: Cropping Photos Displayed On The Lcd Screen

    Cropping Photos Displayed on the LCD Screen If you want to crop or rotate photos displayed on the LCD screen, press the down arrow button, select Crop/Zoom, and press the OK button. Then select the necessary options. • To crop the photo, press the + button to move the yellow crop area inward or the – button to move the crop area outward.
  • Page 165 2. Press the home button, if necessary. 3. Press the left or right arrow button to select More Functions and press the OK button. 4. Press the up or down arrow button to select Photo Layout Sheet and press the OK button. You see this screen: 5.
  • Page 166 6. Press the up or down arrow button to select the Paper Size setting that matches the paper you loaded and press the OK button. 7. Press the up or down arrow button to select the Paper Type setting that matches the paper you loaded and press the OK button.

  • Page 167: Photo Layout Options

    12. To print more than one copy of the photo layout sheet, press the + or – button to select the number (up to 99). 13. When you are ready to print, press the start button. Note: To cancel printing, press the stop button.

  • Page 168: Transferring Photos On A Memory Card

    You see this screen: 6. Select the memory card scanning settings you want to use. 7. Press the start button to start the scan. Parent topic: Using Memory Cards With Your Product Related tasks Inserting a Memory Card Placing Originals on the Scanner Glass Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product.

  • Page 169: Transferring Photos From A Memory Card To Your Computer

    Caution: Remove the memory card before you change this setting or you may lose data from the memory card. Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1.
  • Page 170 Parent topic: Transferring Photos on a Memory Card Related tasks Inserting a Memory Card Removing a Memory Card...

  • Page 171: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 172 4. Press the up or down arrow button to select Personal Stationery and press the OK button. 5. Press the up or down arrow button to select Lined Papers and press the OK button. 6. Press the left or right arrow button, then press the OK button to select one of the following settings: •...

  • Page 173: Printing Personalized Note Paper

    • Music Paper Note: View the images for each option to preview the design layout. 7. Select the paper size you loaded and press the OK button. 8. When you see a message asking you to load paper, press the OK button. 9.
  • Page 174 5. Press the up or down arrow button to select Personal Stationery and press the OK button. 6. Press the up or down arrow button to select Writing Papers and press the OK button. 7. Press the left or right arrow button, then press the OK button to select one of the following settings: •...

  • Page 175: Printing Calendar Pages

    1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson High Quality Ink Jet Paper • Epson Bright White Paper • Epson Presentation Paper Matte •...
  • Page 176 3. Press the left or right arrow button to select More Functions and press the OK button. 4. Press the up or down arrow button to select Personal Stationery and press the OK button.
  • Page 177 5. Press the up or down arrow button to select Calendar and press the OK button. 6. Press the left or right arrow button, then press the OK button to select one of the following settings: • Weekly: prints a Sunday to Saturday week-long calendar with hourly divisions. •...

  • Page 178: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 179 You see this screen: 3. Press the OK button. You see this screen: Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 4. Do one of the following: •...

  • Page 180: Checking Cartridge Status With Windows

    • If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you finish replacing cartridges, press the start button. Once ink charging is complete, press the OK button. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily.
  • Page 181 Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 182 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Cartridge Status...

  • Page 183: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...

  • Page 184: Purchase Epson Ink Cartridges

    Related topics Printing with Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).

  • Page 185: Removing And Installing Ink Cartridges

    — Yellow — Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 186 2. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully.
  • Page 187 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
  • Page 188 6. Remove the yellow tape from the side of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 189 The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges...

  • Page 190: Replacing Ink Cartridges Using A Computer Utility

    Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for example).

  • Page 191: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.

  • Page 192: Printing With Expended Color Cartridges - Os X

    Related tasks Selecting Basic Print Settings - Windows Cancelling Printing Using a Product Button Related topics Loading Paper Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.

  • Page 193: Conserving Low Black Ink With Windows

    6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12.
  • Page 194 Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.

  • Page 195: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Related topics...
  • Page 196 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Press the left or right arrow button to select Setup and press the OK button. 4. Press the up or down arrow button to select Maintenance and press the OK button. You see this screen: 5.
  • Page 197 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. •...

  • Page 198: Checking The Nozzles Using A Computer Utility

    Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...

  • Page 199: Print Head Cleaning

    4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 200: Cleaning The Print Head Using The Product Control Panel

    Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
  • Page 201 You see this screen: 6. Press the start button to begin the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.

  • Page 202: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 203 You see a window like this: 4. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5.
  • Page 204 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait at least 6 hours.

  • Page 205: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 206 5. Press the up or down arrow button to select Head Alignment and press the OK button. You see this screen: 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7.

  • Page 207: Aligning The Print Head Using A Computer Utility

    Parent topic: Print Head Alignment Related topics Loading Paper Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2.
  • Page 208 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 209: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3.

  • Page 210: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 211 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 212 9. Lower the scanner unit. 10. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 11.

  • Page 213: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Support/XP431. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: •...

  • Page 214: Product Status Messages

    Epson for support. life. The printer's ink pad is The ink pad is near the end of its service life. Contact Epson for support. (To nearing the end of its continue printing, press the start button.) service life.

  • Page 215: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 216 You see this screen: 6. Press the OK button. 7. Press the start button. After the nozzle pattern prints, you see this screen: 8. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...

  • Page 217: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 218: Solving Setup Problems

    3. Press the up or down arrow button to select Restore Default Settings and press the OK button. You see this screen: 4. Press the up or down arrow button to select one of these options and press the OK button: •...

  • Page 219: Noise After Ink Installation

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 220: Usb Connection Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 221: Network Software Cannot Find Product On A Network

    • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet.

  • Page 222: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 223: Cannot Print Over A Network

    Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. Parent topic: Solving Network Problems Related topics Wi-Fi Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: •...

  • Page 224: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 225: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 226: Paper Jam Problems

    • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load more than the recommended number of sheets.

  • Page 227: Paper Ejection Problems

    5. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6. Lower the scanner unit and press the power button to turn the product back on. 7. Carefully follow all paper loading instructions when you load new paper. Parent topic: Solving Paper Problems Related tasks...

  • Page 228: Solving Problems Printing From A Computer

    Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Product Software Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.

  • Page 229: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 230: Error After Cartridge Replacement

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.

  • Page 231: Solving Page Layout And Content Problems

    • Select a lower print quality setting. • Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress, and select the following settings: • Always Spool RAW Datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references...

  • Page 232: Inverted Image

    Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 233: Incorrect Margins On Printout

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 234: Incorrect Characters Print

    Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layout Options - OS X Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...

  • Page 235: Slanted Printout

    Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...

  • Page 236: White Or Dark Lines In Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 237 Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - OS X Selecting Basic Print Settings - Windows...

  • Page 238: Faint Printout Or Printout Has Gaps

    Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. •...

  • Page 239: Incorrect Colors

    Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image in an image-editing program, you need to increase the resolution setting to retain a high image quality. Increase the resolution by the same amount you increased the image size. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the resolution setting to 600 dpi.

  • Page 240: Solving Scanning Problems

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 241: Cannot Start Epson Scan

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 242: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 243: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 244: Image Is Too Dark

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 245: Scanned Image Colors Do Not Match Original Colors

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 246: Scanned Image Edges Are Cropped

    Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Solving Memory Card Problems...

  • Page 247: Cannot Transfer Photos To Or From A Memory Card

    Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card File Specifications Memory Card Specifications Related tasks Inserting a Memory Card Related topics Viewing and Printing Photos Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: •...

  • Page 248: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 249: Uninstalling Product Software - Os X

    6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 250 You can download drivers and documentation, get FAQs and troubleshooting advice, or e- mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) •...
  • Page 251 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).

  • Page 252: Technical Specifications

    • Windows 8.x • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Support/XP431 for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...

  • Page 253: Os X System Requirements

    • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at global.latin.epson.com/Support/XP431 for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications...

  • Page 254: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 255: Printable Area Specifications

    Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m...
  • Page 256 Borderless Reduced print quality area/top: 1.69 inch (43 mm) minimum Reduced print quality area/bottom: 1.38 inch (35 mm) minimum Envelopes Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.57 inch (40 mm) minimum Parent topic: Technical Specifications...

  • Page 257: Ink Cartridge Specifications

    Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.

  • Page 258: Dimension Specifications

    Compatible types/maximum SD/2GB capacities SDHC/32GB SDXC/64GB miniSD/2GB* miniSDHC/32GB* microSD/2GB* microSDHC/32GB* microSDXC/64GB* Voltage requirements 3.3 V type, dual voltage 3.3 V/5 V type with supply voltage of 3.3 V; 5 V memory cards are not supported Maximum current: 200 mA Parent topic: Technical Specifications Dimension Specifications Height...

  • Page 259: Environmental Specifications

    Power supply rating 100 to 240 V (UPS) Rated frequency range 50/60 Hz Rated current 0.5 to 0.3 A Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 4.6 W Sleep mode: Approximately 1.6 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications Environmental Specifications...

  • Page 260: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 261: Notices

    Notices Check these sections for important notices about your product. FCC Compliance Statement Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 262: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 263: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

  • Page 264: Default Delay Times For Power Management For Epson Products

    Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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