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Appendix D: Troubleshooting, continued
General TV Operation
Symptom
1.
A fan is running even while the TV is powered
off.
2.
The TV remote control does not work.
3.
TV functions do not respond to the remote
control or to front panel control and TV will
not power off.
4.
When a device is selected from the Input
Selection menu, the screen is blue (no signal
source).
5.
Devices are grayed out in the Input Selec-
tion menu or the Split Screen Input Selection
menu.
6
You have forgotten your Parental Lock pass
code.
7
Rating restrictions are not working.
8.
On-screen displays appear each time you
change a function.
TV Channels
Symptom
1.
The TV takes several seconds to respond to
channel changes.
2.
You cannot access a channel.
3.
Name options are not available for some
channels.
4.
When ChannelView™ list is displayed, infor-
mation appears incomplete
Remarks
Normal TV operation. When the TV is off, internal components
continue to draw power and must be cooled by the fan.
•
Check that the batteries are installed correctly.
•
Check that the slide switch is set to TV.
•
Be no more than 20 feet from the TV when using the remote
control.
•
Program the remote control to operate the TV or other device
(see Chapter 5).
Use the System Reset button.
•
Make sure the selected device is turned on.
•
Begin play of the VCR.
Digital channels and digital devices cannot display in the Split
Screen sub-picture.
See Appendix A, Bypassing the Parental Lock.
Open the Parental Lock menu and:
•
Verify that the U.S. Ratings or Other Ratings setting is On.
•
Check the Lock Time/Unlock Time to see if rating restrictions
are disabled.
Normal TV operation.
Remarks
•
Press ENTER after a channel number to avoid delays.
•
Use a 4-digit number for an over-the-air digital channel.
•
Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
•
Use number keys instead of CH/PAGE
•
Be sure the channel you want to view is in memory. See
page 46.
•
Check that the TV is turned to the correct device or antenna
for that channel by pressing the INPUT key.
•
Make sure the Parental Lock is off.
•
If you cannot tune to a virtual digital channel even though
the TV has already memorized digital channels, tune to the
actual channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
Only memorized analog channels can be named.
Available information is sent from the broadcaster or cable provider.
No other data is available.
Appendices
Appendices
/
.
79
79
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