Mitel 8520 User Manual page 72

Index
D
Default
access codes 14
feature codes 14
programmable buttons, resetting to 17
settings, returning the phone to 17
system access codes 14
Default Access Codes 14
Default Feature Codes 14
Deleting Station Speed-Dial Entries 25
Deleting Waiting Inter-Station Messages 46
Dialing Station Speed-Dial Numbers 25
Dialpad
buttons 4
characters, entering 11
Dialpad Buttons 4
Dialpad Buttons to Enter Characters, using 11
Direct Station Selection/Busy Lamp Field (DSS/BLF) unit 13
Directory, using 27
Display 3
contrast, changing 10
name, changing 56
Display Contrast, adjusting 10
Diverting Hunt Group Calls 53
DND Settings, changing 40, 43
Do-Not-Disturb (DND) 47
Do-Not-Disturb, using 47
Door Relay, activating 18
Dynamic Extension Express 34
enabling and disabling 35
handoff 35
Dynamic Extension Express Settings, changing 40, 42
E
Emergency Calls, placing 21
Enabling or Disabling the Page Feature 49
Ending a Conference and Placing all Parties on Hold 37
Enhanced Speakerphone Mode 29
Error
messages 55
tones, phone 6
Error Messages 55
Extension Numbers 14
External Calls, placing 22
External Numbers, redialing 23
Page 60
F
Feature
buttons 5
codes, using 14
descriptions 3
Feature Buttons 5
Feature Descriptions 3
Features to Programmable Buttons, assigning 13
G
Group Listen, using 37
H
Handset 3
off-hook 6
off-hook, on-hook 6
on-hook 6
Handsfree Mode 29
overriding 29
using 29
Headset
instructions 7
using 7
Headset Instructions 7
Hold
Individual 30
System 30
Hookflash, entering 30
Hunt Group Calls
diverting 53
stealing 53
Hunt Group Calls, stealing 53
Hunt Group Supervisor Features 53
Hunt Groups
accepting or rejecting Agent Help 53
Agent Help, requesting 52
agent IDs 51
Automatic Call Distribution (ACD) 51
Barge-In, using 54
calls
diverting 53
monitoring 53
stealing 53
logging out of 52
types 51
Uniform Call Distribution (UCD) 51
wrap-up timer 52
Mitel ® 8520 Telephone User Guide – Issue 14, June 2010