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AT&T CL2939 User's Manual

At&t telephone/speakerphone with caller id/call waiting user's manual.

 
User's manual
CL2939
Big button big display
telephone/speakerphone
with caller ID/call waiting

Summary of Contents

  • Page 1

    User’s manual CL2939 Big button big display telephone/speakerphone with caller ID/call waiting...

  • Page 2

    AT&T product. You can also visit our website at www.telephones.att.com In Canada, dial 1 (866) 288-4268. Model #: CL2939 Type: Big button big display telephone Serial #: _________________________________________________________________ Purchase date: ___________________________________________________________ Place of purchase: _______________________________________________________...

  • Page 3

    Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base with mounting Handset bracket installed Coiled handset cord Telephone line cord User’s manual Quick start guide...

  • Page 4

    Make sure to install four AA alkaline batteries (not included). If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 8). The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 5: Table Of Contents

    User’s manual CL2939 Big button big display telephone/speakerphone with caller ID/call waiting Table of contents Getting started Introduction ...1 Quick reference guide ...2 Screen messages and icons ...4 Battery installation (purchased separately) ...6 Telephone installation ...8 Installation options ...9 Telephone settings Volume control ...

  • Page 6: Introduction

    Getting started Introduction This AT&T CL2939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing. This CL2939 telephone requires four alkaline AA batteries (purchased separately). When there is no battery installed or the power of the installed batteries is low, this telephone will work only to make or answer calls with the handset.

  • Page 7: Quick Reference Guide

    Getting started Quick reference guide REMOVE When the telephone is idle, press and hold to clear the call history (page 39). While reviewing an entry stored in the two- touch memory location, directory or call history, press to delete (pages 25, 31 and 39).

  • Page 8

    Getting started Quick reference guide MENU Press to enter the menu (page 14). While reviewing the call history, press to store the displayed name and number in the directory (page 37). While reviewing the directory, press to edit the displayed entry (page 31).

  • Page 9: Screen Messages And Icons

    Getting started Screen messages and icons Display screen messages CALL LOG EMPTY There are no call history entries. DELETED All the entries stored in the call history have been deleted. -OR- The last number dialed is deleted. DIRECTORY EMPTY There are no telephone numbers stored in the directory.

  • Page 10

    Getting started Screen messages and icons Screen icons 16 CALLS 5 NEW 12:00 11-20 The displayed call history entry is unreviewed. You have received more than one call from this number. The position of the number stored in the call history.

  • Page 11

    Getting started Battery installation (purchased separately) Before using the telephone, you should install four good AA alkaline batteries (not included) to provide memory backup and enable the use of some features. The four AA batteries are required for the following features to work: speakerphone, mute, flash, caller ID features, display, menu, directory, clock, audio assist and the IN USE light.

  • Page 12

    Getting started Battery installation (purchased separately) Rotate the bracket and lock it back as shown below. You can use this telephone without batteries installed. If you do so, the telephone works only to make and answer calls with the handset, adjust volume (ringer or handset volume) or use the last number redial feature.

  • Page 13: Telephone Installation

    Getting started Telephone installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 14: Installation Options

    Getting started Installation options The telephone base comes with the bracket mounted for tabletop use. If you want to mount your telephone on a wall, use the mounting bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.

  • Page 15

    Getting started Installation options Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Route the telephone line cord through the slot. Bundle the telephone line cord and secure it with a twist tie. Place the bundled telephone line cord inside the bracket.

  • Page 16

    Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps below. Slide the telephone base upwards, then pull the telephone base away from the wall and remove the studs. Unplug the telephone line cord from the telephone wall jack and the telephone base.

  • Page 17

    Getting started Installation options Lift and rotate the bracket and lock it into tabletop position as indicated below. Wall-mount position Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Plug the other end of the telephone line cord into a telephone wall jack.

  • Page 18: Volume Control

    Telephone settings Volume control Ringer volume Use the RINGER VOL switch on the right side of the telephone base to set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch to set the ringer volume to off, low, middle or high. When set to off, the screen shows Handset volume Use the...

  • Page 19: Menu Setup

    Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you first install it. You can always get back to these setup screens by pressing MENU. NOTE: You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call.

  • Page 20

    Telephone settings Menu setup Feature summary Default settings are indicated by * in the following list. Feature/options LANGUAGE Choose whether the display text appears is English, Spanish, or French. ENGLISH* ESPANOL FRANCAIS SET CONTRAST Adjust screen brightness to a comfortable level, from 1 (light) to 4 (dark).

  • Page 21

    Telephone settings HOME AREA CODE? HAC-_ _ _ Menu setup Set home area code You must program your area code so your telephone can properly recognize and dial calls. For calls within your area code: You dial: 7 digits (telephone number, no area code) 10 digits (area code + telephone number) -OR-...

  • Page 22

    Telephone settings LOCL AREA CODE? LAC 1-_ _ _ SET TIME/DATE 12:00 11-20 blinking Menu setup Use the dial pad keys to enter three digits of the first local area code in LAC 1. Press REMOVE to erase digits. Press SELECT repeatedly to advance to the next local area code (LAC 2, LAC 3 or LAC 4).

  • Page 23: Making And Answering A Call

    Telephone operation Telephone operation 8887227702 12:00 11-20 Making and answering a call Using handset To make a call: Lift the handset then wait for a dial tone. Use the dial pad keys to dial a number. To answer a call: •...

  • Page 24: Chain Dialing

    Telephone operation 8887227702 12:00 11-20 CHARLIE JOHNSON 8888832445 ENTER LOCATION? ROBERT BROWN 800-360-4121 8:00 11-19 Chain dialing Use this feature to dial numbers stored in the directory, two-touch memory locations or call history while you are on a call. Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the directory, two-touch memory locations or...

  • Page 25: Last Number Redial

    Telephone operation REDIAL 8887227702 REDIAL 8887227702 DELETED Last number redial To dial the last dialed number Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). Lift the handset or press Press REDIAL.

  • Page 26: Options While On Calls

    Telephone operation Audio assist is a trademark of Advanced American Telephones. Options while on calls Audio assist™ Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset. Press AUDIO ASSIST again to turn the feature off.

  • Page 27

    Telephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls you while you are already on a call. • Press FLASH to put your current call on hold and take the new call.

  • Page 28: And Storage

    Two-touch memory Two-touch memory blinking REVIEW STORE ENTER NUMBER 8888832445_ ENTER LOCATION? STORED ENTER NUMBER NOTE: If you enter more than 24 digits in a telephone number in step 4, the screen shows ONLY 24 ALLOWED. Two-touch memory overview and storage Two-touch memory overview This telephone has 10 two-touch memory...

  • Page 29: Two-touch Number

    Two-touch memory blinking REVIEW STORE ENTER LOCATION? 8887227702 8887227702 8887227702 12:00 11-20 Reviewing and dialing a two-touch number To review a two-touch number Use the following steps to view a telephone number stored in a two-touch memory location. When the telephone is idle, press MEM. Press / until REVIEW is blinking.

  • Page 30

    Two-touch memory 8887227702 ENTER NUMBER 8888832445_ STORED 8888832445 Modifying and deleting a two-touch number To modify a two-touch number Use the following steps to modify a telephone number stored in the two-touch memory location. Refer to steps 1 through 4 in To review a two-touch number on page 24 to show the telephone number stored in the desired memory location.

  • Page 31: Directory Overview

    Directory Directory overview Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this...

  • Page 32

    Directory Directory overview Characters by number of key press Dial “ < > & ‘...

  • Page 33: Directory Storage

    Directory blinking REVIEW STORE ENTER NUMBER 8003604121_ ENTER NAME 8003604121 ROBERT BROWN 8003604121 STORED ENTER NUMBER Directory storage Use the following steps to store a name and telephone number in the directory. When the telephone is idle, press DIR/ enter the directory. Press Press SELECT, the screen shows ENTER NUMBER.

  • Page 34

    Directory Directory storage Repeat steps 4 through 7 to store more directory entries. -OR- Press REMOVE to return to idle mode. NOTES: • If you enter more than 24 digits in a telephone number in step 4 above, the screen shows ONLY 24 ALLOWED.

  • Page 35: Entry

    Directory CHRISTINE SMITH 8887227702 ROBERT BROWN 8003604121 CHRISTINE SMITH 8887227702 8887227702 12:00 11-20 Reviewing and dialing a directory entry To review directory entries Use the following steps to review directory entries. When the telephone is idle, press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed.

  • Page 36

    Directory CHRISTINE SMITH 8887227702 ENTER NUMBER 8888832445_ CHRISTINE 8888832445 STORED CHRISTINE 8888832445 CHRISTINE SMITH 8887227702 Editing and deleting a directory entry To edit a directory entry Use the following steps to edit a name and/or a telephone number in the directory. Follow step 1 in To review directory entries on page 30 to find the desired entry to edit.

  • Page 37: Caller Id Overview

    Caller ID operation Caller ID overview About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas.

  • Page 38

    Caller ID operation Caller ID overview How caller ID works If you subscribe to caller ID service provided by your telephone service provider, information about each caller is displayed between the first and second ring. The call is CHRISTINE SMITH missed and 888-722-7702 unreviewed.

  • Page 39

    Caller ID operation Caller ID overview Caller ID special messages Displays: Means: PRIVATE NAME The caller is blocking the name information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your telephone service provider is unable to receive information about this caller’s name.

  • Page 40: Reviewing Call History

    Caller ID operation 16 CALLS 5 NEW 12:00 11-20 16 CALLS 5 NEW 12:00 11-20 CHRISTINE SMITH 888-722-7702 12:00 11-20 Reviewing call history Unreviewed and total calls When your telephone is in idle mode, the screen shows the number of new (missed and unreviewed) calls and the total number of all incoming calls.

  • Page 41: Returning A Call

    Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 CHRISTINE SMITH 1888-7227702 12:00 11-20 1888-7227702 888-722-7702 1-722-7702 722-7702 7227702 12:00 11-20 Returning a call Use the following steps to dial a telephone number in the call history. When the telephone is idle, press CID/ enter the call history.

  • Page 42: The Directory

    Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 STORED Storing a call history entry in the directory Use the following steps to store the telephone number and name of a call history entry in the directory. When the telephone is idle, press CID/ enter the call history.

  • Page 43: A Two-touch Location

    Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 ENTER LOCATION? STORED Storing a call history entry in a two- touch location Use the following steps to store the telephone number of a call history entry in a two-touch memory location. When the telephone is idle, press CID/ enter the call history.

  • Page 44: Deleting Call History Entries

    Caller ID operation CHRISTINE SMITH 888-722-7702 12:00 11-20 16 CALLS 5 NEW 12:00 11-20 REMOVE ALL? DELETED 0 CALL 0 NEW 12:00 11-20 Deleting call history entries To delete a call history entry Use the following steps to delete a call history entry.

  • Page 45: Troubleshooting

    Appendix Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit www.telephones.att.com our website at 1 (866) 288-4268 In Canada, dial underside of your telephone, available when contacting customer service. Please retain your receipt as your proof of purchase.

  • Page 46

    Appendix Troubleshooting The telephone does not ring when there is an incoming call. Make sure to set the DIAL MODE to the correct • setting (pulse dialing or tone dialing) for the service in your area (see Feature summary on page 15).

  • Page 47

    Appendix Troubleshooting My calls fade out or cut in and out when I am using the telephone. I hear other calls when using the telephone. appears on the screen. Display screen is blank. • If you are using the handset when this problem occurs, try unplugging the coiled handset cord and firmly plugging it in the handset and telephone base again.

  • Page 48

    Appendix Troubleshooting Operation during a power failure. My caller ID features are not working properly. • This telephone operates during a power failure if a telephone line cord is installed between the telephone wall jack and the telephone base. You are able to answer calls with the handset, and dial calls using the dial pad keys and the REDIAL key.

  • Page 49

    Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not display caller ID during call waiting. Common cure for electronic equipment: If you select NEW CALL FIRST in CALL LIST • ORDER, the telephone first shows the new (unreviewed) caller ID entries then entries starting with the most recent call in the call history.

  • Page 50: General Product Care

    Appendix General product care To keep your telephone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. •...

  • Page 51: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 52: Fcc And Acta Information

    Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).

  • Page 53

    Appendix FCC and ACTA information Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work.

  • Page 54: Part 15 Of Fcc Rules

    Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules.

  • Page 55: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: in the United States of America, call 1 (800) 222-3111 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...

  • Page 56

    Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (866) 288-4268 dial manual. A check of the PRODUCT’s controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location.

  • Page 57: Technical Specifications

    Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C 1.0B...

  • Page 58: Index

    Appendix Index Answer a call, 18 Audio assist, 21 Batteries, 6–7 Caller ID, 32–34 Caller ID special messages, 34 Call history, 34–39 Call list order setting, 15 Call waiting, 22 Chain dialing, 19 Character chart, 26 Clear the call history, 39 Clock, 17 Clock resets, 7, 33 Dial a directory number, 30...

  • Page 59

    Appendix Index Troubleshooting, 40–44 Two-touch memory locations, 23–25 Volume control, 13 Wall-mount installation, 9...

  • Page 60

    www.telephones.att.com Audio assist is a trademark of Advanced American Telephones. © 2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 6 AT&T 10/09.

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