AT&T E5925B User Manual

5.8 ghz cordless telephone/answering system with caller id & call waiting
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91-000197-020-000_E5925B_R0.qxd
2/13/1950
7:21 PM
Page 1
User Manual (Part 2)
5.8 GHz Cordless
Telephone/Answering
System E5925B
with Caller ID & Call Waiting

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Summary of Contents for AT&T E5925B

  • Page 1 91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5925B with Caller ID & Call Waiting...
  • Page 2 91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 2 You must install and STOP! See page 7 charge battery before for easy instructions. using the telephone. For customer service or product Please also read information, visit our web site at Important Product Information www.telephones.att.com Enclosed in product package.
  • Page 3: Table Of Contents

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5925B with Caller ID & Call Waiting Table of contents Getting Started To review your call log.....21 Quick reference guide ......2 Parts checklist ........4 Answering System Operation Before you begin ........5...
  • Page 4: Getting Started

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 2 Getting Started Quick reference guide Handset Select/Menu Press to display menu, or to select Press to scroll down in menus. highlighted item from menu. Press when phone is not in use to display Caller ID information (see page 21). While entering names, press to move the cursor to the left.
  • Page 5: Telephone Base

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 3 Getting Started Quick reference guide Telephone Base Volume Handset Locator Press to adjust message Press to locate handset if lost (see page 10). playback volume. In Use Charging On when handset is in use. Flashes when another phone On when handset battery is is in use on the same line, or answering system is charging.
  • Page 6: Parts Checklist

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 4 Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone handsets Telephone base Charger...
  • Page 7: Before You Begin

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 5 Getting Started Before you begin About Caller Identification Telephone operating range Caller ID with Call Waiting features in This cordless telephone operates with this telephone let you see who’s calling the maximum power allowed by the before you answer the phone, even Federal Communications Commission when you’re on another call.
  • Page 8: Telephone Base Installation

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 6 Getting Started Telephone base installation Install the telephone base as shown below. Choose a base location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug power cord Plug telephone transformer into...
  • Page 9: Battery Installation & Charging

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 7 Getting Started Battery installation & charging After battery installation, place the handsets in their base unit or charger and allow to charge for 15 hours before use. You can keep the batteries charged by returning the handsets to their base unit or charger after each use.
  • Page 10: Wall Mounting

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 8 Getting Started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Install the line cord as shown in the diagram.
  • Page 11: Belt Clip & Optional Headset

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 9 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset.
  • Page 12: Telephone Operation

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 10 Telephone Operation Elapsed time Basic operation Making and answering calls PHONE 00:00:12 To answer an incoming call, press PHONE SPEAKER, or any dial pad key). To make a call, press PHONE , then dial a number. Press to hang up.
  • Page 13: Options While On Calls

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 11 Telephone Operation Options while on calls Volume control Press the buttons on the side of the handset VOLUME to adjust listening volume. Each button press raises or Volume lowers volume by one level. When you change the volume level, the new setting becomes the default.
  • Page 14: Intercom Calls

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 12 Telephone Operation Intercom calls Intercom calls Use the intercom feature to have conversations between the handsets. Press the button on a handset to initiate an INTERCOM intercom call. This handset will call the other handset. Press or any dial pad key PHONE...
  • Page 15: Call Forward And Call Transfer

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 13 Telephone Operation Call Forward and Call Transfer Call Forward and Call Transfer An external call can be forwarded or transferred from one handset to the other. The difference between for- ward and transfer depends on if the sending handset needs to talk with the receiving handset before the external call is sent to the other handset.
  • Page 16: Handset Settings

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 14 Telephone Operation Highlighted menu item Handset settings At the feature menu you can change settings to > DIRECTORY customize how the telephone works. CALL LOG Press , then use the buttons to scroll to MENU the feature you want to change.
  • Page 17: Dial Type

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 15 Telephone Operation Handset settings Handset name HANDSET NAME At this menu you can customize the name that appears AT&T_ on the handset screen when the phone is idle. Press to erase letters, then replace them with a DELETE name of your preference, up to 16 characters long (see page 17 to enter letters).
  • Page 18: Phone Book

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 16 Phone book Shared phone book directory Pat Williams The phone book directory is stored in the base, and is 555-1234 shared by both handsets. Changes made at either hand- set will be reflected in both. Only one handset at a time can use the phone book.
  • Page 19: New Phone Book Entries

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 17 Phone book AT&T New phone book entries To create a new phone book entry Press twice to select . Press MENU DIRECTORY highlight . Press , then enter the STORE SELECT telephone number when prompted. >...
  • Page 20: Phone Book Search

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 18 Phone book AT&T Phone book search Press to display the first listing in the phone book. You can then use the to browse through the phone book, or search to find a specific entry. Press at any time to exit the directory.
  • Page 21: To Dial, Change Or Delete Entries

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 19 Phone book AT&T To dial, change or delete entries To dial a number When any phone book entry is displayed, press PHONE ) to dial the displayed number. SPEAKER Andrew To delete an entry 555-6789 When any phone book entry is displayed, press DELETE...
  • Page 22: Caller Id Logs

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 20 Caller ID Logs How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will CHARLIE JOHNSON 1-800-222-3111 be displayed after the first ring. 11/23 10:01 Caller’s name Caller’s number...
  • Page 23: To Review Your Call Log

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 21 Caller ID Logs AT&T To review your call log 6 NEW CALLS To review your call log Press to review your call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.
  • Page 24: Answering System Operation

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 22 Answering System Operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, but total maximum recording time is 15 minutes. Messages will Message counter remain available for replay until you delete them.
  • Page 25: Day And Time Announcements

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 23 Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow Make sure the answering the steps at left to set the day and time, so messages system is on.
  • Page 26: Outgoing Announcements

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 24 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with an announcement that answers calls with “Hello. Please leave a message Elapsed Press to stop after the tone.”...
  • Page 27: Announce Only Mode

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 25 Answering System Operation Announce Only mode In announce only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a “A”...
  • Page 28: Changing Feature Options

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 26 Answering System Operation Changing feature options Menu features can be changed to customize how the answering system operates. Press repeatedly to MENU hear each feature. Press when you hear the CHANGE feature you want to modify. MENU Feature options (Default settings underlined).
  • Page 29: Message Playback

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 27 Answering System Operation Number of messages waiting (or, during playback, message Message playback number currently playing). Press to hear messages. The system PLAY/STOP announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first).
  • Page 30: Recording And Playing Memos

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 28 Answering System Operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others Elapsed Press to stop in your household use the answering system.
  • Page 31: Message Window Displays

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 29 Answering System Operation Message window displays The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window. Message window Message window displays No messages.
  • Page 32: Remote Access

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 30 Answering System Operation Dial your telephone number from any touch-tone phone. Remote access When system answers, enter two A two digit security code is required to access your digit remote access code (19 answering system from any touch-tone phone. This unless you have changed it).
  • Page 33: Appendix

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 31 Appendix Screen icons, indicator lights & tones Handset screen icons & alert tones Screen icons Speakerphone in use. Ringer off. AT&T Battery charging (animated display). MUTE 11/23 10:01 Low battery (flashing); place handset in base or charger to recharge.
  • Page 34: In Case Of Difficulty

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 32 Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111. Telephone does • Make sure battery is installed and charged correctly (see page 7). not work at all •...
  • Page 35 91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 33 Appendix In case of difficulty Incomplete • If a caller leaves a very long message, part of it may be lost when the messages system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.
  • Page 36: Technical Specifications

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 34 Appendix Technical specifications RF Frequency Band 2400 MHz — 2483.5 MHz (Handset to base) RF Frequency Band 5725 MH — 5850 MHz (Base to handset) Channels Channel Spacing 864 KHz Output Power 20 dBm Sensitivity -96 dBm Modulation...
  • Page 37: Index

    91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 35 Appendix Index Low battery, 7 AC adapter, 6 Alert tones, 31 Making calls, 10 Answering calls, 10 Menus, 2 Answering system, 22-30 Messages, 22-30 Mute, 11 Battery charging, 7 Battery installation, 7 Names, Belt clip, 9 enter into phone book, 17 search for, 18 Call Forward, 13...
  • Page 38: Remote Access Wallet Card

    Turn system on ......If off, system answers after 10 rings. Enter your access code, then press # 0 to turn system on. 5.8 GHz Cordless Telephone/Answering System E5925B Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp.,...
  • Page 39 91-000197-020-000_E5925B_R0.qxd 2/13/1950 7:21 PM Page 37 www.telephones.att.com Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 02/05. 91-000197-020-000...
  • Page 40 CORDLESS Troubleshooting TAGS 250 De-register and register De-register handset from the E2525, E2600B and E2555 Please take the Handset out of the Base before de-registering. Using the [SOFT] Keys on the Base, press MENU, then press the Down arrow twice until BASE SETTINGS is highlighted.
  • Page 41 The Handset provided with your telephone is automatically registered as Handset 1. Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.) up to a maximum of eight. Keypad Tone Feature - Vtech Telephones When the Keypad Tone Feature is ON but the handset is OFF (i.e.
  • Page 42 button, and the [OFF] button emitted through the external speaker on the back of the handset. 2.You will not hear any tone when you press the [SOUND SELECT] button. Keypad Tone Feature When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby): You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key.
  • Page 43 When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON: 1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, the [SPEAKER] button, the [PHONE] button, and the [OFF] button emitted through the external speaker on the back of the handset.
  • Page 44 ·Every call conversation cuts in and out, other end hears beeps. 1.Advise the customer that you (the rep) will place a no charge replacement order that will be shipped via UPS service, which should arrive within 14 days. Advise the customer that they will also receive a prepaid ARS label sent via US Mail to return their original unit (no charge will be incurred by the customer).
  • Page 45 · After placing the order, send an internal referral commitment to the [VTECH ARS LABEL] team for a prepaid UPS ARS Label to be sent to the customer. NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF PURCHASE).
  • Page 46 ·Enter the 15 digit Base ID Code, located on the underside of the Base Unit. The ID Code can include numbers (0-9) and characters (*,#). ·Press OK. The Handset will display: PLEASE WAIT! ·Wait approximately 15 seconds. The Handset will display FOUND BASE. NOTE: Occasionally, it will take longer than 15 seconds for the Handset to find the Base Unit.
  • Page 47 SET TIME PONER TIEMPO REGLER L'HEURE CLOCK MODE MODO RELOJ MODE HORLOGE REGISTER REGISTRAR REGISTRE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE VIBRATE CONTROL CTRL VIBRACION MODE VIBRATION LOW BATT TONE TONO DE BAT BAJA SON PILE FAIBLE RANGE TONE TONO DE RANGO...
  • Page 48 FRENCH CALLS LOG GUEA DE LLAMADAS REGISTRE D'APPEL BASE SETTINGS CONFIG BASE REGLAGES BASE DISPLAY BASE-ID NUMERO DE BASE NUMERO DE BASE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER TONE/PULSE TONOS/PULSOS...
  • Page 49 3.Hold down [PAGE] key for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key. 4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once. VT2461 Mk1 DEREGISTER A SINGLE HANDSET 1.Unplug power from the Base.
  • Page 50 - Advise the customer that you are sending him or her a brand new replacement set (Cordless 2230 or 2255 whichever the customer has). If the customer does not want the replacement, advise him or her to return their unit to the place of purchase. Stop! If the customer accepts the replacement 2230/2255 continue..
  • Page 51: Conference Calls

    9.Hit "Ok". Now "line or Line In" should show up in the master volume control for Recording. Please make sure that there is a check mark in the Select box under the "Line or Line IN 10.Go to Options and Select Properties. 11.There should be an option to adjust Recording or playback volume control.
  • Page 52: Operating Range

    of line voltage available at the phone and the distance of miles between the two other parties. Customer may consider 3-way calling service (if available through local telco) as alternative. Customer is less likely to experience volume loss due to more direct routing of conference.
  • Page 53: Cardiac Pacemakers

    This cordless operates in the 900 megahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones.
  • Page 54 940101B2-7CPS2A (CRS will not accept a slash.) The battery save feature will deactivate the ring approximately 60 seconds after being set. After 60 seconds, the phone will enter "sleep mode". The phone will not ring or display "incoming call" when the extension phones are ringing. If any button on the phone is pressed, this will "wake up"...
  • Page 55: Hearing Aid Compatibility

    ·If possible advise your callers to leave a message. ·Check with the local telephone company and advise them 7-10 seconds of silence is required for the answering system to disconnect. NOTE: Charges may apply Call Waiting disconnects answering system Answering System senses a fluctuation in line voltage caused by the Call Waiting signal and disconnects.
  • Page 56 Calling in same Area Code Many LTCO's are changing their dialing sequence to 0 +, or 1 +, 10-digit dialing (0 + 0r 1 + area code + seven-digit phone number) for all long distance calls that are made within the same area code.
  • Page 57 5.Replace battery cover. 6.Recradle handset in base for 15 seconds. 7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 hours. Common Cure If the unit does not seem to be responding normally, then try putting the handset in the base to reinitialize the unit.
  • Page 58: Low Battery Indicator

    To determine if telephones ring separately or together: 1.Remove telephones from line. 2.Replace one at a time. ·Line 1 has a higher pitched ring that helps differentiate it from the ring of Line 2. ·Have someone call on each line. ·Let the telephone ring approximately five times and listen to the difference.
  • Page 59 Ringer Equivalence On the bottom of each telephone or adjunct is a Ringer Equivalence. 1.Find this number for everything connected to your telephone line. 2.Add up all the numbers to get the total Ringer Equivalence. Julian Date NOTE: Contact the telephone company, if required. The Julian date for this unit is found on the bottom of the unit.

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