Troubleshooting - Denon DN-501C Owner's Manual

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the external devices (mixer and player) operating properly?
If this unit does not operate properly, check the items listed in the table below.
If the symptom is not covered on the check list, contact your dealer or service centers.
Service centers are listed at http://www.d-mpro.com.
GGeneralH
Symptom
Does not power on. • Check whether the power cord is firmly connected to the AC
outlet.
GPlaybackH
Symptom
Cannot perform • The media could be a cause of this trouble. Copy a file to another
playback or does not media and retry playback.
recognize a file. • Check whether this unit supports the format of the playback file.
• Check that the target folder is stored within the first 8 levels of the
media root directory.
• Check whether the number of folders does not exceed 1000. This
unit recognizes up to 1000 folders.
No sound is produced • Make sure that the headphone volume level adjustment switch
from the headphones. (LEVEL) is not set to MIN.
• Check whether sound is reproduced from the headphones by
using another audio file or recording media.
Cause/Solution
Cause/Solution
GRecording mediaH
Symptom
The media is not • Sometimes this unit cannot recognize media because of a
shown in the display defective connection. Check the connection of the media.
even though it is • This unit supports USB mass-storage class flash memory and
connected. USB external storage. It does not recognize USB drives other than
the above.
• You cannot connect USB devices to this unit via a USB hub.
• Make sure to supply external power to the type of USB hard
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disk drives that can connect to the external power source via AC
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adapter, etc.
The media icon is • Check the display and make sure that the currently selected
displayed, but the unit media and the actual media that you want to use are the same. If
does not recognize they are not the same, display the media list to select the media
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a file. to be used.
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Cause/Solution Page
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