After Sales Service - Dimplex OFC1000 Operating Instructions Manual

IMPORTANT
The heater must be kept plugged in at the mains to retain the
time and the programmed settings. If unplugged from the mains,
resetting the time and the programmed settings will be necessary.
Cleaning
WARNING - ALWAYS DISCONNECT THE POWER SUPPLY
BEFORE CLEANING THE HEATER.
Do not use detergents, abrasive cleaning powder or polish of
any kind on the body of the heater.
Allow the heater to cool, then wipe with a dry cloth to remove
dust and a damp cloth (not wet) to clean off stains. Be careful
not to allow moisture in to the heater.
Recycling
For electrical products sold within the European
Community.
At the end of the electrical products useful life it should
not be disposed of with household waste. Please
recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.

After Sales Service

Your product is guaranteed for 3 year from the date of purchase.
After sales information or assistance with this product can be
found on our website:
www.dimplex.co.uk/support.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Please do not return a faulty product to us as this may result in
loss or damage and delay in providing you with a satisfactory
service.
If after following these steps your product still does not operate
you should return it to your point of purchase.
Please retain your receipt as proof of purchase.
The fins of this heater is filled with a precise quantity of special
oil. Repairs requiring opening of the oil container are only to be
made by the manufacturer or its service agent. If an oil leak is
suspected please contact your point of purchase. Regulations
concerning the disposal of oil when scrapping the appliance
must be followed.